Food was great! This location is not usually busy during my lunch hour which is great for me because that means the wait time is basically none. The restaurant is always clean which is alway appreciated. read more

Food and service fu**ing sucks. Asked for a reg size bacon ultimate cheese burger all I got. Got hard ass fires and no bacon on the sandwich because the drive thru person wouldn't get off the fucking phone. Time and date 9/27/2026 between 4:50 and 5 am. read more

Jack in the Box - Horrible service. Thank you won't spend my money there anymore - Fast Food Near Me - Antioch, California

Food order came out wrong, tried to charged me more to correct their mistake...Then forgot my drink this place lacks brain cells and doesn't like their customers. read more

i got myself some tacos and a cheeseburger, paired with a delicious vanilla shake. it was busy for a late night, but it's all worth the wait read more

Jack in the Box - late night munchies - Fast Food Near Me - Antioch, California

You used to be my favorite but now you can kiss my a$$. So apparently, it's a trend to rip off customers when they make an online order. Literally, the last 4 orders that I've made through your app, you guys have literally ripped me off and I've had to go back and wait in your long line to get my missing items. Do better. read more

I go here because it's close to the job and is never really busy during our lunch late nights. Tonight I pull up to order. Person taking order was enjoying a convo with the only car in line. I order knowing they ain't heard a damn thing I said. Sat in the line 20 minutes watching as the worker and this car converse. I'm sure there are only like two maybe three workers inside. And no one there looks like me. And those in the car looked like them so I knew it was going be some lil ish as usual.I see the car before me get their food. I'm still waiting. I leave because at this point I'm positive the person who took my order could care less. The way they were laughing while I was giving my order had already made it a bad experience off gate. read more

I come here on my lunch break for my cheat meals and always check first to make sure the Hispanic guy with the tattoos is in the kitchen before I order. He always gives me the brightest smile, a small wave, and makes sure my cheat meal is worth it! He always makes sure my burger is juicy and saucy, and that my fries are fresh. He's the only reason I would eat at a jack in the box more than once honestly read more

Just a bad experience that's all. I'll save you the details but it was cleanliness and customer service related.

The one time we decided to get jack in the box from this place they wanna messed on all our order. My sour dough jack had no sauce, barely any bacon. Workers don't do anything, not a damn thing. I'm veryyyy veryyy disappointed. Like they know better ! Terrible service !! And i mean terrible ! Ts better be good next time ! read more

Needs an update or something. On Yelp and my Maps it shows that it is open. When I drove to drive thru they said they won't be open for another 30 minutes... Waste of my time traveling here before my meeting. read more

This place has the nastiest food ever/I go there just for the eggrolls, because still a thing that actually taste decent and they managed to fuck that up to. The eggrolls had so much oil that was absorbed into the breading that when I fit into it oil shots so far across my car. It's stained my window, my leather seats, it went down into my gear shifter. It is disgusting. read more

Jack in the Box - Three egg rolls/burnt and soaked in oil - Fast Food Near Me - Antioch, California

All I Gotta say about this location is don't come here. This is my big popcorn chicken box and I'm not satisfied at all, but I am still hungry. Still hungry. I am still hungry. It is crazy. read more

Jack in the Box - All I gotta say is, this is their big box for the popcorn chicken don't come here - Fast Food Near Me - Antioch, California

The Hispanic women & the gentleman that work the early morning are always pleasant. I never feel like i'm irritating them by simply ordering unlike other locations. My order is always large but it's always correct. The one on Hillcrest either lies about not taking Apple Pay, everyone's on break at the same time so they can't take your order or the system is restarting & it'll be 30 minutes before they can take your order. No matter what time you go there's always a problem. read more

Mostly great food and service. My only takeaway is constant lukewarm French fries! I certainly hope they correct this soon!

Every since the remodel the have been terrible customer service how do u get 1 jumbo egg role mixed up with mini churrows plus there been multiple occasions i go inside and they just look at me and dont help me for 100+ mins when they arnt even that busy they need fo figure there shit out read more

My order was 6 tacos only get 5 and is cold And then order 5 pieces of nuggets only get 4 Order 2 orders value fries and only get 1 Bad bad bad read more

Jack in the Box - Fast Food Near Me - Antioch, California

I really don't ever get fast food breakfast , but I was out this morning and was hungry McDonalds was to far away so I went to Jack and the Box and ugh I regret it! The hash brown looked old and was cold and I got the supreme croissant bacon ham egg and cheese sandwich. The croissant also looked old it looked like someone sat on it! It was a horrible eating experience and they forgot to give me my receipt or I would have complained on their survey! read more

Jack in the Box - Supreme Croissant - Fast Food Near Me - Antioch, California

See all

I ordered chicken strips, 3 egg rolls and curly fries. asked for ranch and sweet and sour. She gave me one each i asked for one more sweet and sour. She said There's a charge for extra sauce. I suppose to get 3 sauces, for my 3 orders. Ridiculous read more

i love jack in the box because it is so freaking cool because the milk shake is so good please go to Jack-in-the-Box because it is so cool because they french fries are really good. Try everything else They restaurant read more

Went to this place with my son ordered a cheeseburger meal for my son she asked if I wanted a kids meal I said no just a cheeseburger meal. She didn't give me a drink I said I wanted the meal she said that you didn't want a kids meal I said I know I wanted a cheeseburger meal she started to argue asking if I wanted a number 4 I said I don't know just a cheeseburger a curly fry and a drink. She said that's a number 4 I told her just make it happen I told her I wasn't going to argue with her and she got attitude! Last time I eat at this location again read more

Jack in the Box - The lady with the attitude! - Fast Food Near Me - Antioch, California

See all

I just went to the drive-thru 20 minutes ago and tried ordering three different things on the menu the lady kept saying we no have I think it's time Jack in the Box is a hole in Northern California should just close all their doors between the Bay Area and Sacramento because you guys flat out suck your service is horrible and your quality is pure s*** read more

Well we don't like to eat at fast food restaurant we don't like fast food. But I can tell you that coming to this Jack in the Box has been an amazing experience. We have been coming to this Jack-in-the-Box for about a year-and-a-half it everytime I order something off the menu they make it. I get really creative with the ingredients that they have there. One of the managers said that if they have the ingredients they are willing to make the order. And this is what makes me continue to come to this Jack in the Box. The customer service is impeccable everybody knows me already and I really enjoy coming and talking to everybody that works there. When I give a shout out to the Cook's Jacob Selena and Lupe. They are the main ones who always make my order just the way I want it. #kingdomgraphixx read more

See all

Lady at the drive through is very rude I usually pick up Uber orders at this location at the speaker they always send me to the second window without asking for the name of the order tonight I waited like 4 min at the speaker no one talked so I went straight to the second window lady was rude wanted me to go around the line again for me to get the order and lie said I didn't wait at the speaker!!!!! Horrible service.... read more

If I could negative stars I will. The young lady in the drive thru CLEARLY hates her job. Either that or customers... Either way she was unpleasant. Didn't catch her name but it doesn't matter because the food was also repulsing! Not only that but they forgot my fries.. ‍ The curly fries I DID get was cold and hard as rocks.... They didn't put the cheese I paid for on my chicken sandwitch and the chicken had a weird taste to it. I took two bites and tossed it away. I'm not even bothering trying to call and get a refund because I didn't get a receipt and I didn't wanna get another dirty look from the young lady. Save your money folks! Don't come to this place. read more

Ordered from door dash and the meal came sealed for safety which was perfect. Opened my side cheesecake and it was super yummy but my dog tackled me for the rest lol. Chicken salad was super tasty. Ordered egg rolls too but got chicken nuggets instead. Called the restaurant and there is no one on site to talk to. Don't want to complain just want to inform them of the mishap. Thankfully door dash is taking care of their error read more

The slowest service I've ever seen in my life!! I don't know what it is about the Bay Area and the terrible and slow service everywhere but SoCal's fast food spots do it faster, better and nicer. Major surprise to me but so true. Soda is pure soda water and there's always homeless people waiting at the menu of the drive they to harass you. read more

Not too busy. Walked in no greeting no iContact. Doesn't even say give me a moment I asked, is the bathroom like I put her out I would highly not recommend coming to visit. I never do a bad review but people really. read more

Complete ignored the changes I made to my meal the people working must be illiterate specifically the Night Shift

Our lives are completely determined by time these days. So when I signed up to go take a tour of the maternity ward at the hospital on a Monday night at 7pm with my husband....He deserved a going home treat for being up so late. His request was a shake at Jack In The Box. Not my favorite choice of a place but he deserved a treat for staying out late on a school night. We went through the drive-thru. The girl greeted us through the talking box. Then a fuzzy male voice sounds like its breaking in and speaking in a very effeminate voice in spanish. I could hear the girl taking the order giggle. She made sure the order was correct and as we drove away I heard some more odd Spanish and giggling. It must have been joke night. Ok what ever. My husband got the Oreo Shake regular sized. I got the Stawberry shake. When I paid I could tell the woman taking the orders was looking at me like,"I hope she can take a joke." Ok I can. If I had to work at JnB on the late shift Id be messing around all night too. Therefore because I can take a practical joke they get 3 stars. He loved his shake. I only drank less than half of mine. It was way to fake Strawberry tasting. So he drank the rest of mine. I vowed to never come back to JnB but when your husband wants a treat, you treat. Plus I like jokes just as much as the next person. 3 stars for the comedy. read more

Jack in the Box - Fast Food Near Me - Antioch, California

See all

My daughter bought a chicken sandwich and it is so over cooked she can't eat it. This place needs to be more aware of the food they are serving! read more

Went to the drive through tonight and was pleasantly surprised at how great our food came out. All our fried foods were piping hot and our sandwiches were as well. Kudos guys. Thank you for the good munchies. read more

Whatever you want anytime of the day !!! Best Thing ever . For fast and easy meal can't beat it. I love the egg rolls, chicken strips and tacos ! Great customer service and if a error they make it right !! read more

okaaay! so I order a ultimate breakfast sandwich - but on a croissant...they gIve me the extreme sausage sandwich..AND I DONT EAT BEEF! WTF! I couldve 45 mins to my city where they wouldve gotten the order right! I wish I COULD GIVE NO STARS! read more

Jack in the Box - Fast Food Near Me - Antioch, California

Just left Jack in the box ordered the new double chili cheese burger where is the chili very disappointed.

Worst customer service. I ordered a combo meal with large soda . They never gave me any soda and chips was in a small pack. This is the second time it happened and I live in the hood. I will not Purchase any thing from here and will spread the words to family and friends. There are other Jack in the box near by. Thanks read more

If you show a gas receipt to any participating JiTB today you get two free tacos. So FIVE taco-licious stars for the free lunch I'm having today! read more

FYI If you pull into a jack in the box drive-thru in reverse, they won't take your order. read more

One of the 'better' Jack In the Box restaurants in East County. They have a good staff and the food is almost always great. The homeless seem to love hanging-out in front. read more

Never get my order right, Costumer service is trash. The lady at the window was disrespectful

Me and my boyfriend got food from here a week ago and the curly fries tasted and smelled like throw up and ever since that day my taste seemed off as if i tasted throw up and garlic and i smell was off as well , not only did i get this way but so did my boyfriends little brother . i hope they do something about this ! read more