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    Jack Ellena Honda

    2.6 (26 reviews)
    Open 8:30 am - 6:00 pm

    Services - Jack Ellena Honda

    Auto diagnosis or inspection

    Auto maintenance

    Oil changes

    6 More Services

    Auto repairs

    Auto brake repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    2 years ago

    I'm just going to post a picture of the emails sent. It explains everything. I never even got a response and it's been weeks.

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    Firestone Complete Auto Care

    Firestone Complete Auto Care

    (57 reviews)

    This place is fine in terms of work, but a total cluster in terms of operations. Specifically, they…read moretold me my kid's car was inoperable and a problem they couldn't fix. I asked if I needed to get it towed away while we figured out what to do with it. Twice I was told not to worry about it, that they had cars in the lot that had been there much larger than mine. I believed them. Today I got a call from a local tow company that they had my car and it'd be $600 to get it back. I called and spoke to Jordan to ask what happened and he just shrugged. No phone call, no email, no notice. Just making stuff up as they go. I totally understand wanting the car off the lot, but I don't understand misleading me then not informing me then not honoring their word. This is a totally senseless expense.

    If there was a "0" rating I would put it down! Been to this repair shop many times in the prior…read moreyears and had great service. But it has been at least a couple of years since needing them. I scheduled an appointment for 12noon on 02/26 just to check a small leak coming from the read axle. Arrive 10 min early for paperwork. Sat in lobby watching 4-6 techs walk around 2 others seated in a corner of the shop visible from the lobby. None had tools in hand, 2 had hands in pockets, none seemed to be working on a vehicle. This went on for a 1/2 hour without anyone showing interest in getting my truck on a lift despite being there for now 40 minutes. There were open lifts. About 35 minutes past my appointment, 3 employees from the shop left and walked past my parked truck seemingly headed for a local food store. The sinking feeling after 40-45 minutes of absolutely "0" interest in me or my vehicle, I took my keys and left. Do not go to this place. They do not care about you even with an appointment! Huge disappointment. Never going back telling at least100 people of my experience yesterday.

    Midas

    Midas

    (16 reviews)

    Ridiculously awful place. Employee crashed into my car while backing up when I was PARKED in their…read moreparking lot, about to get my low tire pressure light checked. Midas refused to fix the damage. Can't imagine what they could do to customers cars behind scenes when they could not be responsible for their mistake under the sun.

    I will never return to a Midas due to the manager Tony at this location. I returned to Midas after…read moreI had my brakes and rotors done all the way around because the rear was grinding. Midas paid to replace the work due to their previous mechanic that worked there messing them up. A few months later the front rotors and brakes started doing the same thing (all under a year of initial work) When asking a simple question about how I already needed new rotars and brake pads in the front, Tony asked me why I was looking at him like he was dumb and became very hostile. He was very rude due to the fact that the time before Midas had replaced everything that was messed up and things that got messed up due to the bad mechanic work (not while Tony was manager). He kept saying I don't know why we replaced all this last time for free! Making me feel bad that Midas took responsibility when I brought my car in for a brake check, which he knew NOTHING about because he was not even at this location. Called me a liar about how long my car had been making the noise. During the visit I paid for the service I received. I was called 30 minutes after leaving by a regional manager I believe, that they would be refunding me because it was all still under warranty! A few hours later I called and politely asked for a new invoice and was told to "Do not return" by the manger Tony. What kind of manager acts like a child to their customers? So pretty much due to the fact that Tony was upset that I had questions and the previous mechanic had messed things up and Midas paid for the mistakes I was treated like I was a piece of shit by Tony. And I got charged $369 when it was all under warranty. I hope he doesn't try to scam anyone else out of money because he's having a bad day, or for no reason has an issue with them.

    Jack Ellena Honda - autorepair - Updated May 2026

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