What a great place!! I have been going here since they opened over 30 years ago! I could write a…read morereally long review about how great they are, and it would be the absolute truth! So I'll make it short and just say you need to start coming here with your vehicle. They absolutely will tell you the truth about what needs to be done, or what can wait.

My new NAPA truck radiator failed on a cross-country trip and discharged all the engine oil. This…read morewas one of the shops recommended by NAPA road service. Several other shops were too busy to help. Kyle got me in immediately, diagnosed the problem and repaired it. The price was slightly high for comparable work, however, it was an emergency for me and it did lower my stress level by notches! All in all it was fair and competent. Thanks to the courteous team.

I can't express in words how much I adore these guys! I'm usually someone who steers clear of…read morechains when it comes to car maintenance, but Steve and the rest of the gang are always very honest with me and always happy to help me when they can! I trust them entirely with my car, which is saying a lot since that's very rare. I'm pretty OCD about my car (I'm a full time gig worker so that car keeps the lights on for me) and constantly worrying about things going wrong, and they are always happy to give me peace of mind when I need it. Thank you so much guys!

Do not disregard this complaint!!! do not I rrepeat do not take your car to any Firestone ever!!!…read moreunder qualified and over priced I travel the United States for a living and have been to multiple locations around the country not once have I had a good experience 0 out of 10

As a girl who knows nothing about cars this place was fantastic! I was stuck on the highway and…read morethey took my car in right away. Tony (I think the owner) was absolutely fantastic. He put all the problems wrong with my car in words I would understand haha! He ended up having to take my car in 2 days within 2 weeks and figured out the problem. They also give government employee and student discounts which is great! They are defiantly the GO-TO auto body shop in Lawrence. So grateful they were able to fix my car! My father in law is also a mechanic and called to make sure they were giving me a good deal and it was which made me feel much better! My father in law said they were great guys and not trying to rip me off unlike other places in town.

Absolute rip off. Sent my KU student son to get an oil change for his 2006 Chevy Colorado. Told…read morehim to be upfront with them about learning to get his vehicle serviced and ask them to help him build trust. They charged him $80 plus $20 in service charges for a total of $100 for an oil change!!! Absolute rip off, purposely taking advantage of an honest kid. Steer far and wide of these con artists.

I have not been coerced or paid to write this review. I did not personally know anyone who is…read moreemployed at Garber Automotive. However, after having my auto serviced yesterday, I feel like a part of their family! This is truly the best automotive business in which to take your auto. You will most likely be greeted by Paige upon entering. She is professional and extremely kind and knowledgeable. Paige sent quotes to me before I took my auto in, she's awesome! I had planned on reading for 4-5 hours while waiting for my auto. Paige spoke with Micah (owner) and he went to warm up his truck to take me home. That was unexpected, appreciated and over the top customer service! I had a list from the dealership in KC of everything that needed to be done for maintenance. The pricing was SO much better with Garber, but in addition, they told me several of the items on the list did NOT need attention. Micah could have ripped me off and charged me to do some things that didn't need to be done. I have such peace of mind now that I found a place that I trust to maintain my auto!! I was hesitant to write this review because I know it could help to increase their business and when I need an appt I may have to wait.....but there's nothing like finding that local, family business which takes perfect care of their customers, I had to share and will take my chances of getting in to Garber!! This business should be at the top of your list!

Garber is great! I won't take my truck anywhere else in Lawrence! I wasted a lot of time with other…read moreplaces in Lawrence. Just take it to Garber!

Commenting in hopes someone sees it before hiring Harris to do any work. They've had my truck on…read moreand off since August 2025, and it's now October. My truck was blowing hot, and I assumed I had a ac line leak. They told me there wasn't a leak, just the control panel needing replaced. They charged $350 to do this, and when I got the truck back it didn't blow at all. They continued by putting 3 or 4 new control panels in, and in the end said they finally fixed it, but now there was a leak and needed another $530 to fix it. I ONLY agreed to continue because they confirmed the truck was blowing properly now. I took it home and it's not blowing at all again. I went in today and they now say it's likely not the control panel at all, but they only agreed to refund $335 dollars or leave the truck with them again after being argumentative and treating me like an idiot. My issue is simply the fact they tried the control panel multiple times, never fixed the blowing issue, lied and said they did so I'd spend another $530 to fix the leak, and now they say it's not the control panel at all. Such a scam. Stay away!!!

I have been servicing my vehicles for over 10 years and been satisfied with the quality and the…read morepromptness of the service. I just made another appointment for next week.

These guys have taken care of my girlfriend's car for years. Like many mechanics, they're extremely…read moreknowledgable, honest and fast. What sets Mass Street Automotive apart is the customer service. My girlfriend doesn't know a thing about cars and she always left Mass Street Automotive feeling comfortable knowing what she paid for and why. Especially when you've got an older car that's on it's last legs, they'll tell what NEEDS to be fixed now, what SHOULD be fixed eventually and what you can let slide. If you've got a kid in Lawrence for school or and older car you want to keep running I'd send you to Mass Street Automotive.

I've been taking our cars to Rick since 1995. Honest, fair, and straight-forward service. Best in…read moreLawrence.

A friend referred me to K's when I had my first flat in lawrence. I was told they were one of the…read moreonly shops in town that was truly locally owned and run by honest, trustworthy folk. Not only is the staff polite and accommodating, but the service is second to none, efficient, and professional. Jimmy (may be the owner- he's always the guy I interact with) is always kind, knowledgeable, and patient when it comes to questions and needing something explained. Anytime friends ask for shop recommendations, I always refer them to K's! Also, it is probably important to mention that they gave me the lowest quote for new tires out of any of the shops in lawrence. Great dudes. Great service. Great shop. Go to K's!

They lied to me about when they could get my car started looked at and then repaired. They told me…read moreI had no ac leak. Charged me and told me to bring it back when it got hot. Kept my car 2 weeks. For a 5 hr fix. Cost me for a rental car. They only fixed my car when I told them I was coming to pick it up. Liars and they don't care about the customer. I was put on hold. After waiting 5 minutes. I was sent to voicemail. So unprofessional.

Extremely fast, cheap excellent service! Thanks guys! These guys truly are amazing and are very…read moregood at what they do!

Bryan did an amazing job replacing my ac compressor! Definitely the best spot here in Lawrence.read more

I will NOT recommend midis they will lie to you on the phone and jack up the price when they are…read moredone I made an appointment and they quoted the cost at $74 after they finished it ended up costing me more than $110 and that was after the $10 coupon I found on-line So yes that would be more than $45 more than they quoted!! They also mixed up my appointment time causing me to have to wait an additional almost 2 hours! do yourself a favor go to jiffy lube at least they are honest about their prices

If I could give a 0 - I would. 1 star is too much. Had my struts and sway bar replaced. Took it…read moreback 6 times because it was making a noise after they had done the work. Every time they would tell me they didn't hear it, it had always made that noise or it was this or that. Finally I took it to another shop and found out they had put on 2 different sized struts and broke part of it trying to force it in when it wasn't the right size. I'm super frustrated because of the way I was treated, all the time that was wasted by me leaving my car there and me asking them to fix it only to find out they indeed did crappy work that was causing the problem. I will never take my car back and I will tell as many people as possible not to take their car back. I was able to get the work redone correctly at no charge but super frustrated at all the time that was wasted and the 6 times I was without the use of my car because of bad service.

Worst experience in 50 years of car ownership. Gave me a price. I trippled checked it before i…read morecame. Then when i got here they raised it by 11x after driving an hour to get here! Yes thats a 1100% increase. Do not go here! Not trustworthy people. Apparently dont really know Mazdas.

Horrible adherence to appointment timeline. Scheduled an oil change and waited 90 minutes. They…read morewere informed in advance that I would be waiting.