My dentist messed up my root canal. I didn't know you should not go to a dentist for this. Dr…read more Jurcak identified and fixed the horrible pain. The dentist has to pay him. It was clearly a very professional office and it is clear that Dr. Jurcak was very experienced.

I had a mis-repaired root canal treatment that went bad last August. My dentist thought I would…read morelose the tooth. Dr. Jurcak repaired the root canal and saved me a great deal of pain and expense. I can't say enough good things about the treatment and care I received from him.

Just took my elderly mother who's 94 to have two teeth extracted by this dentist. The dental…read moreassistants were very friendly to both of us. If you want to use this dentist please call ahead for his rates. I wish I had. She had two teeth extracted, There was a consultation charge which took 5 minutes and costs $90 and the the cost of the extractions was $655 for a total of $745. This seems too high to me as I just had two teeth extracted by my dentist and it cost me $286. Also we waited 45 minutes in the empty waiting room before they called us to go back. After his assistant went over her paperwork, we waited another 45 minutes before we talked to the dentist. We were there 2 1/2 hours. I would not recommend this dentist.

Upon walking in to the office everyone was amazing. The office was very clean! Im a bit over the…read moretop with cleanliness. I noticed UV lights are used throughout the office to maintain killing of germs. Anything I touched or that was used the girls sterilized it instantly! Full wipe down and no back was turned till completed. Impressive to say the least. So, as a new patient Dr. T was AMAZING and made me feel so welcomed. The hygienist who actually cleaned better than most (no lie) asked me if I wanted fluoride which I declined. I just don't do extra fluoride and it was "ok". I really like they provide choices of treatments and also share the cost so a person can see if it's in their budget. I mean it was under 20., but sometimes it just doesn't work for the pocket book. I've always thought I needed veneers and Dr made it very clear I had solid teeth and bonding was enough and price was VERY reasonable. It's been a long time I've met a dentist who didn't try to $ grab you. Also this dentist has a ton of experience. He also explains the "why" things happen. I love that. This way I can make changes. Omg! Made an appointment for my son two days later I was so impressed. It's interesting when the front staff and back staff are all so nice one can bet the dentist is as well. I'm new to the area. Definitely worth a shot coming here if you are as well. Oh... how could I have forgotten the two therapy dogs. I didn't see them anywhere so if nervous about hypo-allergy, sweet well behaved dogs , no worries they are never bothersome or even seen but I did have a moment that I was uneasy, as I get with dental visits sometimes. I was asked if I would like a therapy dog. Wow! It was like they held my hand putting their paw next to me. I instantly remained at ease. I wish our old dentist in florida had that for the kids. Anyway, I probably sound paid at this point. I'm not. Just a new patient that left very impressed.

Dr said daughter had 14 cavities. I was highly doubted these findings. Second opinion at Sinick…read moreDental Medina zero cavities. Appears this place is a money grab. Never again will I or my family be treated here.

In hindsight, I should have listened to the poor reviews. Don't make my mistake, read this FIRST…read more I went on the Aspen website early one morning in dire need of an emergency appointment for a broken tooth. The pain kept me up all night, I was desperate. I set the appointment for later in the day at a further location than I would have liked so I didn't miss work. It was an hour drive from my job, 30 from home. They called me that morning to change it for earlier. Said it was either that or a different day. Since it was a Thursday and they were booked Friday, I had no choice. The appointment was fine and the Doctor did treat an infection in the tooth. They gave me an estimate for a root canal and crown. $1600. They offered their crazy high interest financing (35%) but, since it was near the end of the year and I could load the total on my FSA card AAAAND the girl said the estimate was good for 90 days ( google it- it is a thing) I thought " perfect! Ill schedule at the beginning of January when my card reloaded." Also- the surgeon only comes to the Strongsville location once a month. I called for the appointment in January and to my surprise they added $800 to my total!! The prices went up she said. But I had a 90 day guaranteed estimate!! Nope. The price hike invalidated it. But hey, I can use that high interest financing which would cost me an additional $875.00 Forget that! I luckily found a private practice that took me and took care of the issue for less than the initial estimate from Aspen. In a dire emergency, like if you need a infected tooth treated, and cant find anywhere else, (like seriously, TRY )fine. BUT keep in mind they only have a surgeon once a month, all services must be paid for on the spot, OR use that crazy high financing. And a guarantee means NOTHING here.

Amazing caring staff the manager is awesome had the most amazing time felt comfortable and cared forread more

Gene Britton is a great Dentist his staff as well. Did some exceptional work for me over the years…read morecan't say good enough about him my daughter and son in law like them too

From the owner: Our dentist knows how important having a healthy smile is to looking and feeling great. That's why…read moreour dental clinic is committed to providing the right care for each patient. Whether your family is looking for general, restorative, or cosmetic dentistry we'll take the time to help you understand your options and make the right decision. We also offer traditional braces for patients who need orthodontic treatment so your family can have the care they need under one roof. We are now welcoming new patients so call or come in today!

The staff at this office go above and beyond to accommodate, from scheduling to making you feel…read morecomfortable in the office. the hygienist takes her time to explain things and connect with each patient. and Dr. Santo is so kind and she takes her time to make sure she really fixes the problems. I can't recommend this dentist enough!

Would not reimburse me for unusable appliance that was fully returned to her in 30 days. It did…read morenot fit from day one and adjustments were making it worse. I developed sores that took two weeks to heal and was unable to chew anything for a month. Cost was $1750 and she kept $350 for lab costs which she could write off. I cannot write off poor dentistry and have since found another dentist to help me!

Money hungry... Patients needs are not a priority. Poor communication by the staff and Doctor…read morehimself . I wouldn't recommend going to this establishment. In 2 instances I was being charged more money for something he Doctor did not do correctly the first time. Then you go to finalize the work he has done and the walk in and try to charge you more money because they did not communicate when an issue arose during the healing process with the work they did. Doctor was scared to show his face in n the examination room to even talk to me as a fully paid for procedure patient. What a joke...

An excellent oral surgeon. I was happy with my extractions and such a professional office.read more

My experience was horrific. He put a hole in my sinus pulling an upper molar and I had to go to…read moreanother surgeon to get it fixed. The staff and doctor were rude and preoccupied with everything but their patients. Be smart and learn from my experience, find another doctor.

Find another surgeon. Don't let this happen to you. Especially to a child…read more The receptionist was incredibly rude and extremely unwelcoming. She is the face of their officrle. The first impression a patoent has. I should have turned around and left based solely on her. She did not acknowledge me until I said hello. Was busy chit chatting with another staff member. Even then she did not bother to look up from the computer and make eye contact or welcome me. She asked for information that had already been provided and it wasn't until I said they already had it did she bother to look in the file. Additionally, she was also rude when I asked if this is where I checked out. Said "where else would it be". Not that any staff member gave us a tour or directed us to the checkout area when the appointment was finished. I was not provided with pre appointment instructions. Did not receive any advanced paperwork or phone call. I did ask upon arriving if our appointment was today because I did mot receive a call in advance or any instructions. The response was "We do not call out. It is your responsibility to know when your appointment is". The Doctor was upset that steps had not been followed prior to appointment. As a result not all pain options were an option. Post appointment and after speaking with several other medical professionals as well as another oral surgeons office, it quickly became apparent that I was lied to. My son was put through unnecessary pain and trama as a result. All options should have been made available. My child begged me not to take him back. Cried because I did not stand up for him when he said he was in pain. Looking back I should have advocated for him. I didn't realize that he actually was in pain. I thought he was just scared. First oral surgery and being a child, or any age for that matter, I trusted the Doctor to do what was in my child's best interest and to reassure me that he was okay and not in pain. Do your research. Don't take a referral from another Doctor at face value. Ask questions. Find out if they have personally used them. If they would take their family to them. My referral came from an office who did not know them. Their staff was applaud at the way we were treated and apologized profusely. Please don't let this happen to you or anyone you love.

Terribly rude staff. Price changed after services performed. Very unethical and unprofessional…read more DO NOT risk seeing these thieves. They charged 30% more than they quoted after the surgery and REFUSED to explain why the change in price within 2 days! They were rude and talked back, mumbling answers under their breath. They should not be on anyone's approved list of providers and the practice should be shut down.

Treated me like absolutely nothing. The nurse couldn't put the IV in my arm for the life of her…read more Took 4 tries. She ended up putting it in my hand which hurt so bad and also took 3 tries. They pulled my wisdom teeth and got me out of there. Would give 0 stars if i could. Thanks.