I've been coming to Brodies since 2020 and even throughout moving back to marin I still travel to…read morehave all my car services done here. The staff is incredibly friendly and extremely knowledgeable. I've gotten to know the staff throughout the years and appreciate getting to talk with them every time I come for a service. Some additional pluses about this place: + The bathrooms are always clean + They have a cute little coffee and waiting area + accommodating to my schedule + close walking distance to get breakfast/ lunch Thank you all for your hard work and friendliness!

Their customer service is great. They picked up when I called and let me talk and bounce questions…read moreoff of them. They took me in the next day (alignment and brake fluid flush). They were so friendly when I dropped off and picked up. Also, their pricing was lower than what I was quoted at two other garages. When I was chatting with the rep she didn't disparage the other garages but diplomatically explained why Brodie's pricing was what it was and it made perfect sense. I think I may have found my new favorite garage. I'd say the only downside is these folks are busy. They had a ton of cars out front. But as I thought about it, that's actually a good thing. It shows how well respected they are. The rep told me that oil changes are usually booked out 1-2 weeks but other services can usually be scheduled within a day. That's all very reasonable. Personally, I might do OilStop for my oil changes since I can usually just drive in when I'm free and their coupons make it a good deal. But I will probably bring my cars here for other services. I am super impressed and will definitely be back!

For many years I toggled between McLea's and Victory Chevrolet in Petaluma. McLea's went downhill…read moreafter they sold to AAA and I was frustrated. Even after years of taking our company work vehicles there. I was done! Then one day a gentleman walked into my office selling discount cards to United Auto and I thought I'd give them a try. Still walking distance from my office. I am so happy I tried them! I have been now 4 times over the past year or so for oil changes, breaks, tire sensors. Each time, I have been greeted by friendly staff, prompt text message responses with fair quotes and constant communication on anything that was beyond the expected service. I drop off in the morning and he always has my car done by end of business (at my request). Mohammad is very fair with his pricing which is so very hard to come by. He doesn't try to upsell, quite the opposite. He'll guide me in what may need to be done soon, what can wait and what is a must do. I can't help but smile each time I go there as they're just so friendly and happy! The discount card may have run out, but I continue to go back and finally feel I've found a quality and honest mechanic, especially as my Chevy has topped 100k miles. And the kitties, love the kitties!

Excellent customer service, good selection, honest and friendly. Noticed the indicator light for…read moremy tire pressure was low. Didn't have time to make an appointment and called in, the gentleman on the phone said to just drive in. The technicians removed the tire, identified the 2 nails lodged within the tread/groove of back tire and patched it. I was back in the road within 15 minutes!! His prices are very reasonable and lowest in town. Trust your car here. They also do oil changes and mechanical repairs.

Best team ever! Joe and his team are professional, reliable…read moreand reasonable! I take all my cars to them.

What can I say, they were my hero's today. Check engine light came on while on the 101 and my car…read morestarted to die. Was on my way camping with my daughter and towing a full trailer. Spied the Honda dealer in Petaluma and manage to make it there. They won't help me but the guy directed me. The had no problem figuring out the issue and where able to get it fixed so our weekend wasn't ruined. All the guys were super friendly with my daughter. Lastly the honestly. Given my situation they could have charged me just about anything lol. But they laid out everything out and it was an absolutely honest price (and very affordable). Can't say enough about this place.

This shop did a great job. Called and made an appointment when my dashboard idiot light indicated…read morecheck oil. They did the oil change quickly at a reasonable price while I waited. Later, the warning light reappeared and they said that sometimes happens and to just to come in again and they'll correct it. Just haven't had a chance to do it. Really, they couldn't be nicer.

Incredible service, straight to the point and beyond what I expected for my first local mechanic. I…read moresent my car in for maintenance after my dealership plan expired, and they gave a very good price. A&A also looked up my specific VIN to see the exact maintenance my car needed due to variations in the makes. They told me that some of my planned maintenance was actually unnecessary and would waste money. They know my car better than me! These guys go above and beyond. They don't just maintain or fix your car; they let you know everything you need to know about potential issues, future maintenance, better options, etc. I'll definitely be going back.

Awesome experience with Automotive Excellence! My car needed to be serviced and the staff at AE…read morewent above and beyond to help me. The quote I received was reasonable and the mechanic explained in detail the issue with my vehicle. They were able to get me in and out in a few hours. Highly recommend AE if you are in need of repairs! Thank you to all the staff at AE!!

The price was very fair and they did not try to push me to get things done that I did not need…read more Very honest and very nice company to work with. I will be back and I highly recommend them to anyone who has a Subaru or Honda!

I've found my new mechanic! I was super disappointed when…read morethe Hyundai of Petaluma closed and was in need of a new mechanic. Dave squeezed me into his schedule in the same week that I called and his techs were extremely honest and friendly. I didn't feel pressured into anything and we be returning for my next service!

The first day Rick said my car was done. My brakes went to the floor the second time he said my car…read morewas done my car overheated the electric fan was broken and he fix the fan in the car still run ran hot, then a spark plug shot out of the engine, now it sits in my drive way The worst mechanic I've ever had worked on my car

Really wonderful service they fit me in and took care of everything. Super reasonable I was pretty…read morehappy writing the check out for much less than expected! Also GREAT communication Make you feel like you are their only customer. So pleased finally people we can trust .

Have previously reviewed but never included photos. Always great service at a fair price from…read morewonderful people.

Simply put, their honesty and integrity saved us several thousand dollars on a transmission…read morereplacement for a truck we have only owned for a couple of months. Our son's Ram 2500 diesel was having transmission problems and we took it to Empire Automotive on a Thursday for diagnostics. Chris called me the next morning to let me know the transmission was in fact toast and would need replacement. However, he had good news for us. He saw a warranty sticker on the transmission and called the company and found out the transmission was still under warranty. The transmission company sent out a replacement transmission free of charge and helped cover the cost of the installation. Chris installed the new transmission and made sure it was all dialed in by the following Wednesday. I was only charged for the diagnostic and installation of the transmission, which was very reasonably priced and I will get reimbursed for a big chunk of it from the transmission company to boot. I appreciate their honesty and integrity with their customers, and I never felt like they were trying to pad their profits. Just good folks looking out for their customers. They could have just as easily ignored the sticker, like I'm sure occurs more than we know at other garages, and charged us for a transmission as well, since we had no idea the transmission had a warranty when we bought it. They have certainly won my trust and I will not hesitate to take my vehicles there going forward. The entire staff is friendly, honest, and knowledgeable and their turn around time was much quicker than expected. Based on my experience, I absolutely recommend them to anybody!

Had my first experience today with Empire after reading so many glowing reviews, and I can…read morecertainly see why they get the praise they do! Everyone there couldn't have been more awesome! I am super particular when it comes to my vehicles (make that "obsessive") and always want the best for them when it comes to service and how they are cared for. Empire was very accommodating with my desire to use my preferred fluids of choice (Amsoil) and provide them myself. Chris was also very helpful in getting my vehicle in and out in a timely manner and it was ready right when he said it would be. Everyone in their office was so nice and pleasant to deal with (particularly Gabby) and I had such a good feeling with the entire experience even as a first time customer. I felt like my car was in very good hands and I will absolutely be coming back as a repeat customer in the future. The pricing was also incredibly reasonable for what I had done! I'm very fortunate that their shop is within about a 2 minute walk of my house, so it makes a great thing even better when you feel you have an honest and dependable "neighborhood" mechanic. I can see why they have so many great reviews and I happy to be yet another who is adding one to the collective. Highly recommend!

I super appreciate the quick service today! They were kind, efficient, welcoming. I got my tire…read morepatched and was on my way! Thank you Big O!

***OOOOOOO***Unfortunately, JOSH, JOSH= Horrific experience…read more Are you desperate? This is your manager? *Confrontational *Insulting comments *Most seriously, entering and attempting to move my car without permission. (This clown) - You guys are so close to catching a law suit. *This conduct is unacceptable. Lucky for me my high end dazzled him and he could not move it. *WHY IS THIS MAN EMPLOYED HERE??? Does the owner not care, or does JOSH reflect the owners character...I am perplexed. THE ONE STAR IS FOR - Benny & the other workers is outstanding--professional, efficient, and consistently respectful--and truly represents how a well-run business should operate.

If you're looking for an honest, competent, reasonably-priced mechanic for your Audi vehicle, look…read moreno further than Eric and his crew at Sonoma Autowerks in Petaluma. My 2019 Audi SQ5 needed a small repair and they completed the task and didn't even charge me for a full hour. So there's no minimum rate. And they don't charge you for a consultation. The local dealer charges you $350 for that. But they repair more than just Audis. When I was there, they had a giant red tractor waiting in their parking lot. Don't ask me how it got there! Only in Petaluma I guess...

Sonoma Autowerks did professional work. They were very helpful and informative about my Audi's…read moreoverall service. It's refreshing to have a go to mechanic you can trust.