Very unprofessional took my rims and tires there to have them mounted and balanced, and they…read morescratched my rims and proceeded to cover it up with paint and didn't tell me and still charged and said he would make it right, and it's been 2 months he has done nothing. I wouldn't take my kids bicycle tires to him.

The service is nice. They have good value tires and communicate well. They tried real hard to find…read moreme a tire and rim I can afford over the phone. Made sure I had my receipt and loaded the tire in the trunk for me.

Similar to Anthony D's review, I experienced the same great service…read more Passing through from out of state, had driving issues for several weeks, so it was time to have the car serviced as I had a 2,500-mi drive back to SoCal. They saw me with 1/2-day's notice & I was diagnosed & in & out within a few hours... turns out I needed new tires (broken belt & uneven wear from pulling trailers, hitting potholes, etc). John in service even called my friend who knows a great deal about cars, to review the diagnosis before doing work & gave me a $40 discount via an online coupon. The waiting area had WiFi, which was great. Their phone charger 'battery' didn't work while I was there, so I had to walk around to find an available outlet to plug in my phone... I found one & had to rest my phone on the trash can, but at least I could charge it. Free coffee which was okay... I don't expect SBucks quality... I'm just glad they offer something, anything. Nervous wreck that I was, I thought I'd left my phone behind & had to drive back... one of the guys kindly came out to my car to help me search for it. He called my phone, it was in my purse. Yeah, I felt like a dumbo, but it was nice they offered help. Love this place. Unfortunately, I don't live in the Pittsburgh area, but if I did, I'd visit Washington Honda. Thank you for your great service. Solid 5* out of 5.

I visited your location after being informed by another Honda dealership that you had three of the…read morevehicles I was looking for. Upon my arrival, I was barely greeted. A sales associate told me he would be right with me, but then proceeded to help two other parties before me. I was not in a rush, but I felt ignored as a customer who was ready to purchase a vehicle that day. I could see other associates had no customers , but yet no one else could assist me After waiting for an hour, the associate told me he could not help me and had another representative, Kirk, assist with the test drive. Kirk seemed confused and bothered by the situation, so I had to explain my goals to him. I was only able to test drive one vehicle and was told I could just look at the other parked next to it, which did not help me make my decision. When I asked Kirk for the clear-cut price of the 2026 Honda CR-V EX-L AWD, he insisted on appraising my current vehicle. Although I explained that I was undecided on a trade-in and simply wanted the vehicle price, he became pushy and demanding and said rudely what difference does it make. My trade-in was appraised anyway, which I had specifically asked not to be done. Ultimately, I felt dismissed and talked down to. Kirk handed me a pricing sheet that was over $5,000 higher than other dealerships, and there was no further attempt to communicate with me or show me the other available inventory. I thanked him, shook his hand, and left. The following morning, I visited a different Honda dealership and purchased the exact vehicle I wanted, with additional features, for over $7,000 less.

My water pump went out on me while traveling from VA to IN. Beard's Auto Center got me in, ordered…read moreparts, repaired, and got me back on the road the same day at a more than reasonable price. All the employees were polite and helpful.

Every time we go there our vehicles won't pass inspection because we need 4 (not one or two, but…read morefour) new tires to pass. And, the amount we owe for automotive work or tires is always more than the quote on the phone. We can't afford to go there anymore. We do not recommend.

I took my 2013 Dodge Ram 1500 truck there to have the rear exaust and muffler redone and they did…read morean excellent job in stainless steel looks much better then the original factory. it was done in timely fashion at a reasonable price. at the same time they looked the truck over and noted some other items which I will have taken care of by them in future. thank you for your help DAVE

I take all my vehicles here for services and have always been more than happy. Great team of…read moremechanics and the owner is constantly in contact to make sure you are well taken care of. They stand out amongst all others on the area

Wosrt garage ever. Bill has had our Volkswagon since September 2024, paid for a new engine & here…read morewe are 8 months later our car is sitting in the corner covered in dust and is still not done. We keep getting the run around, stating his engine guy doesn't come to work among other excuses & lies.

I had my company vehicle towed to this shop on 1/7/25. After speaking with the owner, I was told I…read moreneeded a new battery and that he would provide a price by the end of the day and call me back. That never happened. Since then, I have left multiple voicemails and called numerous times, but no one answers the phone. It's now 2/11/25, and I still can't get in touch with anyone. This is completely unacceptable--what kind of business operates like this?

I called with a unique situation, as our car had been backed into by a semi causing body damage to…read morethe front of the vehicle. The bumper was duct taped on to prevent it from falling off, and our inspection was due this month. The trucking company has been ignoring all attempts to reach them. I was told to swing by the day before to talk to Justin, the service foreman, to determine if anything can be done as a stopgap until repairs can be made. Justin came up with a game plan, but he knew he'd be off the when I brought the car in, so he talked to Robert and some other guys who were on that day about the game plan. They agreed that bolting the bumper to the frame would keep it secure and follow inspection requirements. When I showed up to get the work done, Noah was looped into the plan, and the 3 of those guys literally saved my sanity and ability for my daughter and me to get to work while our insurance company now battles with the trucking company. Robert was the guy who made the repair that allowed them to proceed with the inspection. After 11 days of getting ignored and being given the run around by Western Express trucking, I seriously could have hugged all 3 of them and when they lent a hand. My husband and I have always had excellent service from your dealership, but these 3 men went above and beyond yesterday at a time of great need, and I can't thank them enough.

Service Department won't pick up the phone, won't respond to an issue or complaint in followup to…read moreservice. Won't answer calls made by landline, cellphone, their own online chat window or email, all tried on the same weekday during regular open hours. ZERO RESPONSE to a serious safety issue. This is why I left Brewer services years ago, but the new faces and names are using the same policies and toolbox as the old ones. I'm sorry I gave them another chance. If they ever contact me, I'll update with what they were willing to do or make it right. If they can convince me of some integrity I might even delete the review. Edit: they eventually did call back. My wife took the car in to address the safety issues they failed to either own or remedy. Within 1 mile of leaving the service department, my wife driving noticed the hood of the car undulating at 40mph. She pulled over and discovered the hood only secondary latched and not closed all the way. After calling to report this, their rep called u and said "they were never under the hood" so if you you want a picture of what dealing with them will look like, this is it. I'm done with them.

Client of Dom's Auto Service,…read more I have been taking my car (Smart Car) to Dom's for a few years. Battery, DMV inspection... I wish it would have been longer! I was referred by a neighbor who has high regard for Dom's work. I usually sit with my small dog and wait for the completed service. This has allowed me to see who comes if for their service and to schedule appointment. They are regular people like me, seeking residual service. Each of his technicians are congenial; they even stop to say "hello" to my little dog. Mechanical problems? Call Dom's for an estimate and honest work completed - for those who seek value and on-schedule completion of task. ctk

Probably the ABSOLUTE WORST customer service ever! I walked in and was waved off. Told me can't do…read moreanything... No one even looked at my car

Great place to do business been going there for years never a problem Always courteous and…read moreaccommodating as well as friendly I've sent many people there and never with any issues. Keep up the great work Chuck.. always support local businesses

Called on Friday to have windshield replaced. Appointment was following Wednesday. After 45 minutes…read moreat shop, I was told they ordered the wrong windshield. Shouldn't the windshield size have been verified before the appointment, and shouldn't it have been checked before they removed the old windshield? I lost a days work because of this mistake.