For: Alyssa at Chromatique Salon…read more Yesterday, I had one of the most incredible and unexpected experiences. My husband and I were on our way to a wedding on Whidbey Island and had just missed the ferry we were hoping to catch. The silver lining was that it gave me a little extra time to finish my hair, which I had been hoping to do before we left home. I wanted to recreate the style I had worn for our own wedding--a middle part pulled back into a sleek, low bun. So there I was, standing outside our car in the ferry line, using the reflection in the car window as my mirror and attempting to make it happen with all the tools and supplies I had brought along. After a good 20 minutes, I finally gave up and decided I would just have to hope no one noticed the million bobby pins and elastic bands holding everything together. As a woman waiting in the car beside us walked by, I impulsively asked if she wouldn't mind telling me whether my hair looked alright--woman to woman! To my surprise, she told me she was actually a hairstylist and generously offered to take it apart and restyle it after I showed her a photo of what I was trying to achieve. I couldn't believe my luck. At that point, I probably would have accepted help from anyone, but what were the chances I happened to ask someone with 18 years of experience in the hair industry?! As she quickly and effortlessly worked on my hair, we started chatting and discovered even more coincidences: we were both named Alyssa (spelled the same way!), were the same age, and she worked at Chromatique in Gilman Village in Issaquah--a salon I've walked by hundreds of times. About 10 minutes later, my hair was pulled back into the most perfect, beautifully executed bun--honestly, even better than I had professionally done on my own wedding day! I offered to pay her or give her any of the food and drinks we had brought with us, but she politely declined and simply said she was happy to help. My hair stayed perfectly in place the entire night, and I received so many compliments. If this is the level of care and generosity Alyssa was willing to give a complete stranger, at a moment's notice and for nothing in return, I can only imagine the kind of service she provides her clients at Chromatique and the standards they have set as a salon. Life can be pretty incredible, and sometimes a completely unexpected encounter reminds you just how kind people can be. Thank you so much, Alyssa--not only for making my hair absolutely perfect for the wedding, but for reminding me how wonderful it is when a stranger goes out of their way to help someone simply because they can. I'll never forget it!

I've been seeing Alyssa for 2 years now and truly cannot say enough good things about her. From…read morecuts and color to giving honest, professional advice about my hair health, she always listens and keeps my long-term hair goals in mind so we're achieving the results I want while keeping my hair healthy. I originally came to Alyssa for cut and color. We had discussed extensions a few times because I wanted more volume, but after having a really bad experience with tape-in extensions (not this salon) I was nervous to try extensions again, but Alyssa answered every question I had and made me feel completely comfortable giving it another shot. Here we are a year later and my hair is still healthy and thriving, which is a HUGE deal to me. She didn't just reassure me my hair could handle it, she proved it. Beyond being incredibly talented, Alyssa is genuinely so fun to talk to, extremely knowledgeable, and makes every appointment feel like such a great experience. The salon itself is also amazing. They communicate appointments well, everyone is welcoming the second you walk in, and they always offer tea, water, or other fun drinks. You can truly tell the employees are happy to be there and work well together as a team, which makes the entire experience feel elevated and relaxing every single visit.

I called because I wanted her to fix my hair....she said she couldn't do that! I just asked her…read morewhat can she do? and she hung up on me. Lmao She had good ratings so disappointing how she chose to handle a question, when I'm just searching for a solution. Yikes.

Connie is amazing! I've been going to see her ever since I moved to Issaquah. She is really…read moreexcellent at what she does and so helpful with tips! My hair was seriously damaged thanks to living in black mold for a while, and Connie is really helpful and understanding about sensitivity to products and such. She recently recommended I try argan oil for moisturizing and it's a complete hame changer for the dryness of my hair!! Her prices and very reasonable and she's a joy to work with. If you're looking to get your hair cut/dyed/styled in Issaquah, look no further!!

McKenna is super friendly & did amazing with my hair ! She is very personable…read more I love everything that the Ulta store carries. This store is always very well stocked.

Debated on this one about rating. Honestly it's relating to the cost of items that have shot up…read morerecently. I'm not sure if Ulta is maintaining the same margins selling items from suppliers or what but an item just a few years ago that was $5 is now $9.90. Little adjustments like this on everything add up. The store wasn't busy and I was able to grab and go to checkout easily. Friendly service but cannot go with 5 stars when costs of things are jumping up due to us paying tariffs on all of these goods from outside the US!

Beautiful salon, clean, and open atmosphere. They offer high-end products from Oribe and great…read moreservice. I purchased a gift card from Brin for my friend's bday and she was so sweet and professional. We drove down from Lynnwood and she warmly welcomed me and offered me a beverage. Overall, great experience as a first-timer.

The business's policies and communication have been confusing and unprofessional. The disclaimer…read morestates that if a deposit is not paid, an appointment will not be booked. However, I was able to book an appointment without paying the $50 deposit. Later, I received text messages stating that I could not schedule any future appointments until I paid the deposit because I had allegedly missed an appointment, but not thinking that it was actually booked until I paid it! This creates unnecessary confusion and miscommunication about whether the deposit is actually required. If the deposit is mandatory, the booking system should consistently enforce that policy, and not allow you to book without payment! I also do not appreciate being contacted through personal text messages regarding an alleged balance. If the business believes I owe a fee, I would expect a formal invoice or written documentation through the appropriate business channels. Repeated text messages requesting payment are not a professional way to handle billing matters. Definitely will take my 450.00 elsewhere!

It's been a long time since I've had a professional haircut, so I had a lot of anxiety coming into…read moreit. I didn't want a lot, just some layers and curtain bangs, and Nance Tran delivered! She went above in beyond and gave me exactly what I wanted, and additionally gave me tips on how to properly style the bangs. She kept up a great conversation the entire time and really made sure she was cutting exactly how I wanted it. The salon itself is small but professional, sleek, and clean. I felt welcomed by the staff and the pricing is very reasonable. Highly recommend for anyone looking to get their hair done in the Issaquah area!

First of all, I must admit that my expectations for this place were really high as it was…read morerecommended by one of their clients with an amazing ombre. She didn't tell us who did it though. After reading the reviews, I booked Diana for a similar ombre. It was all natural and looking great right after my visit to the salon. However, after just one wash, the color changed and for the first time in my life, I was reddish lines in my hair. Not sure what the reason is but after 2 weeks and a couple of wash, my hair looked really really bad. I wished this could be the salon that I can regularly visit! So disappointed.

this is by far the best Salon I've ever had style my hair from the ownership management and my…read morestylist. It is just a wonderful experience and I love coming here.

I'll start by saying the receptionist was so so nice…read more My haircut though.... AWFUL. And they charged me $130!!!!! All she did was rip out some hair on the back of my head with what looked like a straight razor (never had my hair cut that way before) and didn't cut anything else. She asked if I wanted more cut from the top and I said yes, I don't think anything has been trimmed. It feels like I haven't even got a haircut yet. She asked if I was sure because I should let it grow out more to get more volume. I sent in pictures, my style does not need volume. She said she could texture it more if I wanted and I was dumbfounded because at that point I don't really know what that means and I don't trust her. In that moment of silence she just took off my cape. I don't know her name because unfortunately she didn't introduce herself, but she worked at the chair directly next to the receptionist.

I'm sad to say L15 really ruined my hair and didn't at all match the color I showed them I wanted…read more Worst of all they never called me back to fix it. This is the worse hair experience I've had. I wanted to deep dark brunette color, and I already had medium/dark brown hair. The stylist asked me how I felt about a little red in my color and I said why not. It has been one week and ALL of the red dye and brown dye washed out of my hair. Each time I washed it with my expensive color care products more and more dye came out. The dye is all over my towels. Now I have brassy light brown hair. I'm devastated. I don't have endless money to fix this. It was $273. I called the salon and left a message. They never returned my call to offer to fix it. Bad, bad experience. I'm not naming names bc that's not cool, but please heed my warning. They don't know what they're doing.

Macie is an AMAZING stylist. I have never had a haircut that I have been able to style myself. She…read morewas patient and taught me how to blow out and curl my hair and what products would help most! Call and ask for Macie, you will NOT be disappointed!

My son has really liked his haircuts by Karla here. She's super friendly and prices are reasonable…read more Vibe is chill so it's a win for my son who just needs a simple haircut.

From the moment I walked into Shelllee's chair, I knew I was in the hands of someone extraordinary…read more She doesn't just style hair--she transforms it. Every cut, color, and detail is done with precision, artistry, and a genuine passion for making her clients feel beautiful. What sets her apart is her ability to listen. She takes the time to understand exactly what you want, then elevates it with her expertise so the result is even better than you imagined. Whether it's a bold new look or a subtle refresh, she has an eye for what flatters and a talent for bringing out confidence you didn't know you had. Her energy is warm, uplifting, and professional. Sitting in her chair and. catching up with a trusted friend who also happens to be a master of her craft.. If you're searching for a hairstylist who blends skill, creativity, and heart, look no further. She is truly a gem in the industry, and I can't recommend her highly enough.

I contacted the salon thru thier website and never heard back…read more I ended up going to another salon who were amazing and helpful and within 30-45 mins my hair wasn't orange anymore. I'm unsure how the owner thinks orange is acceptable and no attempt to contact me back. I wasn't asking for a refund, I just wanted to inform her of what happened and see if she'd write back, but no. Of course not My hair looked like a cheap box dye attempt. Thanks Gina Mary Poor customer service at its finest

I LOVE THIS SALON SO MUCH! They did the most amazing job on my hair. I was a bit nervous to cut my…read morehair short, but boy was i wrong to be! I loved talking to my stylist, very friendly! I will DEFINITELY be coming back here regularly!

Dollie is simply amazing. I absolutely love my color and cut! My color turned out even better than…read moreI imagined, and the cut is perfect. I've gotten so many compliments--even from people who never usually notice or comment on my hair. I definitely recommend if you're looking for someone who really knows what they're doing! And don't even get me started on her assistant Ivy - cutest dog ever.

Best highlights ever.. I was a stylist for 17 years and I am extremely picky. Dollie is very fast…read moreand methodical with her foiling. Perfect results every time.