The relationship with John quickly deteriorated after we questioned the build out of the porch roof and framework for the stairs that did not match the initial agreement. I had questions on when he would be able to finish the work defined in the original scope because we were approaching the timeline for the material delivery with inclement weather in the forecast. After reconfirming the preferred material multiple times and following up to make sure the order was placed, we had to ask if enough material was ordered when we noticed the inventory that was delivered looked lighter than what would be required to complete the work. I was gaslit and told I was micromanaging when asking for follow up and accountability. After pushing for follow through, he sent his team to collect their tools and walked off the job on a holiday. He left unfinished work and low and behold, there was not enough material for us to have another contractor follow through. While he will likely deny the review, we are writing to warn others before you experience the same outcome. (Photos included of the issues left behind) Update as of 7.17.23: - The ceiling of the roof he installed is now falling down. - The walls are leaking after the first bad storm. - The posts are not to code, so we have to go back to the building inspector for follow up. Update as of 7.5.23: This is a short list of the issues that another contractor pointed out from the work he completed. - Stairs were not built correctly, so they will need to be rebuilt. The risers and kickboards that were left on the stairs are dented and will need to be replaced. - Vinyl siding needs to be tightened as it blows in the wind at the bottom and at the top next the second floor porch. Installed the incorrect piece for the bottom of the vinyl siding on both porches and the bottom of the house. - Not enough screws in the decking, which would not pass final inspection and the screws used were too long and would puncture the roof causing leaking down the road. - Missing material: 8 panels of decking, 1 porch railing, 1 stair railing, 6 post skirts, no azek to finish off the trim, missing vinyl siding where a hole was left (but he said "all the material is there, and $1000 would cover anything else, so we could call it even.") read more

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Looking for a contractor that lacks accountability? This is your guy. He will walk off the job after not ordering enough product, leaving work unfinished, and realizing that it's no longer profitable to complete a project he signed a contract on. He made excuses for work that went against the outlines of the blueprints and became confrontational when we asked to fix the issues before completion. If you'd like to call and speak to him on the phone, don't bother. He will only respond via text because he takes no ownership in correcting the work his team was tasked to complete. The only customer service you receive is when he is there to collect a check but he will pick up the phone to tell you when you're wrong. Be warned before you have to file a claim with the state's home improvement contractor program or hire legal counsel. read more

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Talked to the owner few times,promised to do some small work,doesn't reply on multiple emails,doesn't pick up the phone

John and his team did a small roofing job for me (installation of skylight and some vent work). The crew was very hardworking, did a great job, did it quickly, and price was great. I was very happy with the communication and work, highly recommend read more

John just completed a roofing job for me yesterday. My 1600 sq foot 1950s Cape was in desperate need of a roofing job as the previous owners neglected it for some time. John came out and provided a quote in July but was flexible with me as I wanted to do the job in September since I was having some other work done to the house. His quote was one of 3 I received and was just about equal to the other lowest bid of $5850 - pretty reasonable considering the "Andover Premium" that exists! The job took 2 days and the results are fairly dramatic as my previous shingles were not architectural. John made sure the yard was cleaned up nicely and went around with a magnet to catch any loose nails. I'd absolutely recommend him for roofing jobs and plan on using him in the future to add gutters to my house and eventually replace my siding. read more

After getting 2 other quotes that were exorbitant and unrealistic (per my other contractors and personal advisors) to have my chimney flashed, I decided to call John. John had re-lead flashed my aunt's chimneys and skylights and had done an excellent job (at a reasonable price) so I figured he was worth contacting. Scheduling a time for him to come out to see my chimney was very easy. He came out to meet with me, told me what the process would be like, and provided me with a formal written quote. The figure he presented was completely reasonable and in line with what my advisors had told me to expect. Based on the quote, my aunt's experience, and John's great communication and quickness to schedule a visit, I immediately signed up to have him do my chimney the following week. John White and his guys came in the morning (at the time they said they would) and worked for a good 4 hours up on my roof to flash my chimney with lead. They did a great job cleaning up after themselves and my chimney looks SO MUCH BETTER. I am now considering redoing my roof and this time John White will be the first contractor I call for a quote (and hopefully the last as well). read more

We had a number of jobs done by J White Construction LLC. First was a new roof on my home second was new fascia soffit also gutters the final project was a chimney rebuild. All jobs were done with quality craftsmanship with quality materials. Very professional and finished in a timely manner. I've worked directly with John the owner of the company and was very satisfied, I would highly recommend J White ConstructionLLC read more