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    J S Towing

    5.0 (3 reviews)

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    All Access Towing & Recovery - broken balljoint

    All Access Towing & Recovery

    (1 review)

    I'm only given two stars because at least they called back after a request was submitted. My rental…read morehad mechanical issues pretty late at night in a dark area. After reaching out to my roadside services they connected me with all access towing. I received a call back within 10 minutes with the guy asking me what was wrong with my vehicle. I explained to him what happened and he immediately said we can tow the rental to our yard.... My response was no I want it towed to my house because I know that I'm contractual responsible for anything that happens to this rental while it's in my possession.. he responded and said well they usually take rentals there that have mechanical issues.... Due to past experiences with my own vehicle tow truck drivers either damaging my car while towing and or while it was in the yard received damages ( like my sway bar, or had a dent in the door which cost several thousand dollars to fix) I like my vehicles towed to my home until I figure out what to do. I'm guessing he did not like that response of me wanting the car at my house. His final response was " well we'll talk to your house or whatever no problem" I said okay and hung up. Excuse me if my service address or the address entered as the drop off is my home that's what we're taking it there should not be a discussion or debate of where I want my vehicle to go. Right after we hung up I received the text message from my roadside through my insurance stating that the call was canceled and that they will find me another tow truck???? I live in a pretty nice part of town so I'm assuming they got upset because I did not agree to take the rental to their tow yard.... Which by the way means that the rental place would have to pay them for each day they stored the car on their property... So appeared to be a cash grab thing. I'm a woman who stands about 5'6 the idea that they would leave me stranded in the dark it's crazy. I took my insurance to block them I never want them to pop up for services again on my account.. something that stood out to me... When the guy called my phone he didn't even address himself... I understand your tow truck driver but this is still a business and it's about respect safety and reliability. I was thinking to call the police after this happened so they can come to me and request a tow truck..... And I know they wouldn't have denied that call..... If you want to waste your time, potentially be a part of some scam use this tow company..

    From the owner: Fast professional towing service in the Fresno ca area and long distances.read more

    Eppler Towing & Recovery

    Eppler Towing & Recovery

    (23 reviews)

    DO NOT USE!!! VERY UNPROFESSIONAL!! I locked my keys in my…read morecar at the Pilot station, right across the street from their yard outside of Madera. I called, the dispatcher, said she'd need to get a quote from her supervisor, then call me back. She called 10 minutes later with a quote for $195, sent me the invoice, and said she'd dispatch a driver. I paid the invoice, and did not hear back for almost 30 minutes. I called her back, she said the driver was on his way to pick up the lockout kit from their yard - across the street from the Pilot. Ten minutes later I get a call from their driver, he asked the year/make/model of my car, and said he'd be there in 10-15 minutes. Another 30 minutes goes by and I receive a call from their dispatch and she tells me her driver said he wouldn't be able to unlock my car because of the key fob being in the car - I told her this was the 2nd time I have done this, and it wasn't an issue last time. She once again said they couldn't do it, and her supervisor would need to be the one to issue me a refund because she couldn't - but was unaware of how long it would take to post back to my account. I called another tow truck company. The driver was there within 5 minutes, used the same lockout kit that was used before - with absolutely no damage to my car - and I was on my way within 20 minutes of my phone call to them. Also, for a third of the price! If you need ANY type of tow service in the Madera area, use Ron's!!! DO NOT USE THIS PRICE GOUGING COMPANY!!!

    Great people! 10/10 customer service and great communication! Thank you for being so niceread more

    J S Towing - towing - Updated May 2026

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