This place always has a line: a bit tell on how well loved it is locally. My sister recommended it,…read moreas a local. I had a bunch of questions, as an out-of-towner who was having some car trouble; the Front Desk Guy was super helpful. Waited for s/thing like an hour at least - they were short staffed. Very happy with my oil change. ONLY prob: they seem to have disconnected my wiper fluid tube, and I had to pay another mechanic to reattach it. If I'd been A Local, I'd have just taken it back and requested replair, but it took me a few days to realize & by that time I was already getting other work done. In sum: I'd go back; my car did run more smoothly after; DON'T GO DURING LUNCH HOUR or other high-volume moment. Would also not go right before getting on the road, leaving town. 4/5 stars

I've been coming to this business for years and wish they still had a shop in Leelanau County…read more Always good service. Friendly and professional.

These guys handle oil changes on the Ford fast and no nonsense. Anything serious, we do ourselves…read more Efficiency's solid, but they've left a rag cooking on the engine before, and the "needed" service list shamelessly changes depending on whether you're a man or a woman bringing it in.

Recently purchased a ram truck from Edgar at Fox Grand traverse and he was amazing to work with all…read morearound! He made sure i drove away the day I wanted to get it! Make sure you come here and ask for Edgar!

I made my first trip to Performance today and had a great experience. I love the Oil change places…read morethat let you stay in the car. The tech who helped me, a British fellow I assume by his accent, was very thorough and went over everything before the service started. I was in and out in 15 minuets. I watched the crew in the bay next to me work and they were as professional as my crew. Highly recommend if you need new oil.

They went so far above the call of duty. I came in for an oil change, but hiding in my air filter…read morewas a mouse. Oh, she also had babies in a large nest! Thank you for all your help cleaning them out. While I was embarrassed, I was told this wasn't the worst. (I didn't ask). My hero's!

We were on our way back home to Chicago from a short stay in Traverse City when our Honda Odyssey's…read morebattery light/warning came on. We took our vehicle to the nearest auto repair and they confirmed it was an issue with the alternator and at the current rate, we wouldn't make it back home without repairing it. Although helpful, they unfortunately could not service our vehicle due to being short staffed. Knowing this was an alternator issue we called several other auto repair businesses (including a Honda dealership) and no one had any availability until the following week; it was currently Wednesday. Losing hope and already thinking of alternative ways to get home we called Traverse City Public Service Garage (TCPSG) and they luckily had someone available to re-diagnose and potentially service our vehicle (it was about 1pm at this time). Upon arrival they were able to verify the issue, order the faulty part from one of their local suppliers, have it delivered, and installed it in about 4 hours or so. While there was an element of luck that came into play (available mechanic, supplier with the part, time of day, etc.), the service we received was both friendly and fair all things considered. The good folks at TCPSG got our vehicle back up and running and we ultimately got back home later that evening safely and in one piece. From me and my family, thank you Traverse City Public Service Garage for your hospitality and quality service.

We were over 4 hours from home on a camping trip and the engine of our suburban was making a…read moreterrible noise. They were able to get us in right away on a Saturday to take a look at it. The first person who looked at it thought the AC compressor needed to be replaced to be safe to drive but they had a second person look at it and he was able to offer a quick fix to get us up and going. We were ready to leave it and have it fixed when their AC person was available but they were honest and gave us a better option even though it cost them business. We cannot thank them enough for helping us in a pretty desperate situation.

Quick service and great people there to help. Best value here in town for sure. Definitely will be…read morecoming back.

Dumb f***** need to learn how to do an oil change. 200 foot pounds on a drain plug is asinine. Put…read morethe impact in the drawer grease monkey.

Two weeks ago I had an oil change in my hometown and I went to traverse city which is four hours…read moreaway from home when I found that my car had an oil leak. I took it to Pennzoil and the men there changed my oil filter and didn't even charge me. It wasn't even a Pennzoil I had gone to that put in the bad filter. I was very impressed with the service. If I lived in town, I would definitely return!

93 dollar oil change! 23 dollars mire than dealer! Way too expensive! Nice enough people but…read morenever again.

I had an oil change in J Lube 3 in Traverse City Michigan on June 19, 2023. On July 2. 2023 I…read morechecked my oil and the dlp stick showed it exceeding the maximum level by a lot. On July 3, 2023 I took the car to Tuffy in Cadillac Michigan to have the oil checked and they found the oil to be excessive by 1 1/2 quarts. Way too much and they drained it down to the correct level.

They got me early morning when they opened in fact it was dark yet hard to see exactly where I had…read moreto turn they stayed on phone with me to get there. Believe it or not it was my own issue on car that had to be taken care of right away. Got me out in good time and I was on my way. Only thing I didn't notice when I got there was a 3% surcharge for using a credit card. Now that I know I will use my debit card provided they don't charge for that also which is as good as cash.

Lazy techs will estimate extreme costs for something they don't want to do, dishonest people it…read moreseems unfortunately. I got a quote for exhaust work that they wanted to charge nearly 10,000$ for. Other shops estimated closer to 5,000$.

I have used Randy's Old Towne service for over 40 years. I have nothing but the highest praise for…read morethem. They correctly diagnose my problems and fix the correctly the first time. I have absolute confidence in them. And that is no small thing.

Their estimate for my repair was dead on. My vehicle was finished in a timely manner. They were…read morevery honest and straight forward. I will return in the future...