These people are real and care about you. And, they will fix your plumbing too. I recommend this…read morecompany to anyone who needs a fast repair or a permanent one.

Mike and his team did an amazing job for a really big re-piping situation. They were patient and…read morethey helped us understand exactly what was going on and walked us through all of our options and then executed the job. I cannot recommend them enough. They also provided peace of mind, knowing that they are local experts and available for any follow up questions.

We want to highly recommend John Hilberath Plumbing. My…read morehusband and I first used John Hilberath Plumbing and Rooter a year and a half ago to diagnose some odd plumbing behavior and he did a bangup job. We said we'd call him the next time we need a plumber, and that's what we did a couple days ago when the hot water suddenly disappeared. Just like other reviewers have said, he's super responsive and came the same day to diagnose our problem. Like I suspected, our 26-year-old propane water heater had croaked and needed replacing. He found a similar brand and type locally instead of the 6-week delay for the original brand, and installed it the next day, including updated water piping and valves to meet current code. We agree with other reviewers that he's meticulous, detailed and precise, professional, pleasant to work with, and has good rates. We are very happy with his work!

I see that John has a lot of great reviews. I don't like submitting poor reviews, but I think…read moresharing our experience may be helpful. We had a pretty massive poop-pipe failure that required a complete replacement of the sewage pipe going from our house to the septic tank. We were in an emergency situation, so we called John. He determined we needed a new pipe. John came out and made an assessment. He suggested a guy to dig out the pipe, who initially quoted us $6k to do the digging. Maybe that's the going rate for a 1/2 day of digging 15 feet of pipe, but it was way too much for us. I know this is not John, but it's the guy he brought in so I hold John responsible for his recommendation. We decided to dig it out ourselves. After we dug it out, the landscape guys came out to do the harder parts (going under a retaining wall), and while doing that work the pipe completely fell apart. (i.e.: disconnected from the house entirely). This was no ones fault, but it was an emergency. John knew we were now without a poop pipe, but despite this we were left without a pipe for a full week while we waited for him to return to our house. That meant a lot of unflushed toilets in our house while we waited for John. When he finally came back out to fix the pipe, he refused to do the work to connect the pipe back to the septic tank. I thought that maybe that was out of a plumber's scope of work, but when we had Allred's come out to help they confirmed that most plumbers would make that connection. Finally, we got the tank pumped, and the bottom of the pipe reconnected so John could finish the rest of the pipe installation. When I came home from work, John had installed the pipe at a near 90 degree angle, well above the soil line (see image). The pipe was not above the soil line before, and was not at a 90 degree angle. It was at a steep slope under the ground all the way to the septic tank. John said he didn't have the parts to make the pipe go back into its old position, so he put it back together with the parts he had. He did not talk to us to explain our options, he just made the installation with the parts he had. We will likely need to bring on another plumber to change the angle of the pipe. Overall, he was not a clear communicator, he made decisions without talking with us, he recommended an overpriced landscape guy, he left us hanging for a week, he refused to connect the pipe to the septic tank, and we were left with a 90 degree angle pipe to figure out how to hide. Like I said, some people are clearly happy with his work. That just, unfortunately, was not our experience.

They were great. Gave great advice and fixed the problem without any hassles. Thanks!read more

We have hired Henry's Plumbing for multiple projects around our home, ranging from a new tankless…read morewater heater, replacing our main sewage line, fixing damaged toilets, and dealing with water pressure issues. We will continue to use them in the future as needed. Enrique is a good communicator, and his team often shares valuable information about the work they are doing so that I know what to expect and how to maintain the equipment they have installed. His team works quickly, provides high-quality results, and at no time do I ever feel like they're trying to get me to purchase items I do not need. Henry's Plumbing is a good and honest business in the Santa Cruz area. I highly recommend them.

I rarely give a business 5 stars…read more I had a tree fall which then took out another tree. The second tree then took the main water pipe with it. Had no water for a bit over 24 hours. Called Wade's Plumbing. Lizzy was so helpful. She got Bruce and Luke to come out and asses the damage and they were able to fix it then next day, today.

I'd give TEN stars if I could…read more These people are ON TOP OF IT !!!! I needed a water heater and insisted on a Diamond Certified company. Despite this I was concerned since I live 50+ miles from the property and don't have a mobile phone. I could envision the plethora of mixups that characterize today's business interactions. But, Wade came through with flying colors !!! Starting from my original interaction with Lizzy (who is a jewel !) things ran as smooth as possible. My appointment was set up and Cory arrived slightly early ! He assessed the situation, covered in detail exactly what would be done, including code upgrades that were required, and that afternoon (NOT weeks or months later) I had my quote. I was able to schedule the actual installation just a few days after and again, the personnel, Miguel and Benjamin, arrived ON TIME. More importantly, they were PREPARED ! None of this baloney about not having the right parts on the truck, etc. They figured out BEFOREHAND what they needed and had it all, ready to go. Why can't all businesses do this ? They worked quickly and efficiently and had the new water heater up and running within a few hours. You can bet I'll keep their number ! Wade is the ABSOLUTE BEST !!!! They are a welcome change from many of today's businesses that just can't seem to keep things straight. THANK YOU !!!!!!!

Very nice company . Reasonable rates Fast response and great communication. I would recommend this…read morecompany.

We noticed a leak underneath our kitchen sink and quickly tried to contact a plumbing company…read moreonline via YELP. Unbeknownst to me at the time, our request went out to the plumbing community here in Santa Cruz. After receiving a number of messages from a number of plumbing companies, we decided to to go with Tapia Plumbing and set up an appointment for later that day. It ended up being just a loose nut which was easily fixed -- which they didn't charge us for either. I appreciate their honesty and integrity. We will definitely be using them again when we do need some serious plumbing work.

I had Garrison Plumbing replace a shower downspout and replace the fill valve in a toilet. While…read morethese are both simple tasks, I'd had a couple of people (including another plumber) struggle to remove the downspout due to corrosion, so I wanted to make sure that whoever came to my house had the right tools for the job. I really liked that with Garrison they encouraged me to provide information via text including photos and a description of the problems so that when their plumbers arrived they had the right parts and equipment to get the jobs done efficiently.

This company was very accommodating, They were busy, and squeezed me in for a same day septic…read moreinspection and pumping for a real estate inspection report. The office lady was very pleasant and professional. They did an excellent job. They even covered the inspection covers back up upon completion. My neighbors had a great experience with them also, when they installed a new septic system for them. Their prices are fair. I highly recommend this company.

Very polite and professional . Very great work on changing my water heater and great price!read more

From the owner: Expert Plumbing Solutions For Your Home Or Business.read more

I called them to replace our water heater. They charged $750 for very little work and they didn't…read moredo a great job. The vent was pretty off-center and they didn't strap it down properly. It is not up to code. The old water heater strap placement probably wasn't to code either, but they didn't mention it. I pointed out that the straps were loose and they said "oh, it's just meant to keep it from tipping over". No, they're supposed to stop any movement, otherwise the heater itself may be damaged in an earthquake. I tried cinching the straps tighter but it wasn't flush with the wall so it will never be secure until I drain it and move it flush to the wall or put a 2x4 brace behind it. And the original straps are not the required 4" above the gas controls, not that they mentioned it. I'll have to redo it. On the plus side, they were friendly enough and friendly to my dog. Nothing is leaking. In case it wasn't clear, the $750 was just for the heater installation and removal, they advised me to pick up the new water heater myself so I did.

Always a good experience. Fairly priced and do excellent…read morework. Will be calling these guys again

Phil provides a great service: timely, thorough, professional. We have been counting on Phil and…read moreApollo for many years

Apollo plumbing sent Cameron out for a leak fix today. We were impressed by his professionalism. He…read morecommunicated clearly, was thorough and got the job done.