Incredible service and exemplary professionalism. I've used them twice: once for a repair and…read moreanother time for a leak diagnosis. In both cases, Jonathan was extremely knowledgeable and took great care of us. Highly recommend their services.

I would give this place 10 stars if I could! Josh came out to the house today and was so kind,…read moreprofessional and understanding. He listened to everything I had to say and found us a resolution to the problem on our home so quickly and efficiently! He had pictures to show us our issue and gave us our options. I cannot say enough great things about Josh! I would use them on any project whether it's a new roof, fix, or anything in between. It was such a pleasure to do business with josh and this company. On top of that they came out the very next day after we called them! 10/10!!

I have nothing but good things to say. a few years ago they replaced our roof and siding, so they…read morewere at the top of my list when we needed new windows. Sure enough they had the highest quality product at the best price. Installation was painless and the rep from the company was there every step of the way to check in and verify a job well done. we love our new windows and recommend them 10 out of 10 for customer service, value, and speed!

In May 2019 our house ended up in the path of a hailstorm that resulted in significant damage to…read moreour roof. I immediately reached out to a contractor whom we used in the past and who we respected. He pointed me to Carey Roofing, saying that they were a good company and were 'honest'. I called Carey Roofing and within days, Nick Carey came out and assessed the situation. Nick was present when the claims adjuster came. I observed that they worked together well without any 'friction'. Nick went over Carey Roofing's estimate with us and worked closely helping us select shingles. A short time later Nick transferred my job to Chuck Carey who finished it up. As is often the case, there were a few hiccups during the project. Chuck kept me in the loop for any delays or issues and made sure the work was done correctly and as closely to schedule as possible. All of the workers were polite and did professional work. Shrubs were protected during roofing and a thorough cleanup was done at the end of each day. Carey Roofing became like family during the project. In summary, Carey Roofing did a great job of replacing our shingles, vents, screens, etc. I found them to be honest and professional. I highly recommend them.

Great service. Quality work. And the price I was quoted. What more can you ask for? I would…read moredefinitely hire the Elite Design team again... and I will.

Valentina Cordoba offers nothing Elite about her services. I…read moreended up paying $31k out of $41 for a Lowe's builder grade master bathroom and she never gave us faucets, mirrors, lights or vanities!! She only brought me Lowe's Tile even after I said I didn't want it. All the tile was heavily discounted or being discontinued. She charged us $15,250.60 for the shower and she didn't want to tile to the ceiling. The tile butted out from the crown so much so that we had to have the crown removed and replaced in the shower, which she charged us $2156 for 3 pieces of crown molding. I had to buy more tile from Lowe's later on and it was $3.50 a piece. In a meeting, she mentioned how she wouldn't work with someone who had their own tile even though she kept referring to a client and showing me photos who spent $50k on their bath. Lo and behold she let it slip how that client had their own tile. However, she loved to reference that photo. We paid her $2449.50 to supply and install a frameless shower door. The first shower was broken. She accused us of breaking it! It took total 8 weeks when it was supposed to be 4 weeks and we only got a partial bathroom. Eventually we did get a replacement shower but she refused to just refund that money from the contract and let us have it installed with my new contractor. She only offered a new shower which she ordered on Wayfair for $500. We paid her $412.30 for vanity lights. I was able to see these because she had them delivered to my house. They were $30 each from Amazon! They looked so cheap and dinky. We paid her $375 for mirrors. After seeing the lights, I refused the mirror. In good faith, I gave her back the Delta faucets over $475 with explicit warning that we would not pay for them. She gave some ridiculous reason about insurance and those faucets. At every turn her answers were no, can't be done or pay more. At one point, she told me the look I wanted for my niche was an AI generated photo and that it wasn't real! It was such a farce. We went round and round over a basic built in look I decided for the niches. She talked me out of one large niche instead of 2 citing it would look messy with my bottles. At the time, I agreed. I hate them now because I lost precious space and her worker shorted me even more space by leaving excessive tile overhang all around. To achieve this look, a carpenter needed to perform a miter cut. She referred to her guy as a 'master carpenter.' Any master carpenter should be able to perform a miter cut. Either her 'master carpenter' could not do it or she just refused. She never said why or gave the option for us to pay extra for this one. She cost me a 15 year warranty with my heated floor, which initially she only wanted to do a strip from the door to toilet. She charged me $2778.75 for that strip then told me for $400 more, I could have the entire floor. Of course we chose the whole floor. I had a previous quote from another contractor for $2k on that floor. We now have a 10 year warranty because she didn't own the megohmmeter to perform all the necessary tests required by Schluter for the floor. She also almost ruined my lifetime warranty on parts because she didn't use the specific mortar required. Thankfully, I caught it in time for them to purchase the correct mortar. She refused to give me the warranty info during the installation process which would have clarified she didn't have the meter. She waited until the end and beyond with my husband and I begging her for the warranty information. She was completely unorganized and tried to appear more important than we think she was. Her assistant LIVES in INDIA! She's so cheap she employs a woman who has to work nights to answer your emails. Even her subcontractors, electricians, refuse to work with her anymore. The electrician apologized to me one day because he was standing there during a conversation with me, Valentina and her workers, which btw, she sent her workers home then, stating they were frustrated. Her spanish only speaking workers looked confused. It was 10:30am and they'd only been there maybe an hour. The electrician apologized for Valentina on that day and told me I wasn't the only person who had issues dealing with her, that she can be aggressive and bully ppl into doing what she wants instead of the homeowner. The kicker and the reason we fired Valentina was because she measured the vanities incorrectly. She wanted to cut my door trim or better yet, she wanted her 'master carpenter' to cut the back of the vanity, which may have affected the drawers. She wanted to charge us a custom fee on top of that if they were cut, after the $10k we spent for the vanities. I learned just how inexpensive those vanities were during this process. She later charged us $1500 for a restocking fee for those vanities!! She said she would, "write off that remaining balance for us." Yelp cut me off at 5000 words

Excellent quality work. Crew was conscientious, skilled, polite. End result was great. Jared…read more(owner) communicated regularly.

Absolutely awesome to work with. They brought my dream picture to life. Can't recommend…read moreenough!

I was a victim of a fire and this company kept me in a hotel for almost a year. They tore my house…read moreapart and then it took them four months to do any work. I felt like I was victimized twice, a victim of a fire and a victim of them. I hired them because I thought this would be smooth process of them removing all the furniture and storing it. They promised it would be a smooth transition with repairs and returning my families items. It wasn't, it was a nightmare. EVERYTHING they took that was not damaged was returned damaged or never was returned. They over charged my insurance company for services that were not rendered. They were very unprofessional;one of their employees was heard singing "swing low sweet chariot" ie a slave song. This was racist! I was offended and that was a red flag. They half did all the work, nothing was finished and they were never on the job site. They are the worst contractors Ever! This company is still trying to reck havoc on my families life. I will be contacting the Better Business Bureau and any blog that I can get the word out about them. Right now I am getting signs so that I can picket at their door, if I can find the door. They operate under various names some I've found are: Paul Davis Restoration, B n B Restoration. I am trying to pull up all the names they operate under. This company is a modern day, racist, unprofessional scam. While we were in a hotel they told us they were going on vacation; mind you this was six months into them remodeling "house was still a hot mess"They told my family they would deal with our things when they returned. My family spent Christmas,Thanksgiving and New Years in a hotel and the fire happened in August. They are like Lawyers who run after clients they are contractors who run after the fire truck! Beware and stay Away! My husband had to complete the work to get our family back into our home. We never closed out with paper work or anything. BEWARE! Signed, Unhappy in Cary, The Palmers

Unreliable at best.I do not recommend this company for anything.They dont answer there phones and…read morethey wont show up waited 2 hours no phone call why they were late nothing. Pitiful company and run like a third world company.Thes folks dont know how to run a business.I am contacting the Better Business folks.Just PITIFUL!!!!!!!!!!!!!!!! NO STARS

From start to finish, these guys were excellent. The Contractor, Jay Jones, walked us through the…read moreprocess of what to expect. OK, this is something very important to me. Most of us do things day in and day out which may seem foreign or even esoteric to some. I don't do tile work. I didn't know what to expect. Jay lined out what was going to happen and how long it was going to take. I appreciate expectation management! We are very happy with the results and have already contacted them for flooring!

HORRIBLE!!!!! The owner Adam is just awful. We hired him to remodel our master bathroom and he cut…read morecorners everywhere he could. Not at all professional and he never knew what was going on with all the outside contractors he hired to do the actual job. He was never on schedule and acted like he was doing us a favor and working for free. We decided to go with him because he is local and wanted to support local businesses but what a huge mistake. Left the job unfinished and we had to hire someone to finish the work.

I contacted Greg to remodel 2 bathrooms in my 1950's house. The challenge with my remodel were the…read morefact that the floors and walls were not perpendicular nor flat. Bathroom 1: Hall shower where the shower floor did not drain, leaving 2 gallons of water on the shower floor. The in-wall valve (rough in valve) made noise when the shower was in use. 36" x 36" corner shower. Greg tore out the old showers and started working on the plumbing. He added additional framing to accomodate the new tile, replaced the rough-in valve and some of the existing PEX piping to accomodate the new shower system. He framed out a new shower floor and reworked the floor to allow for great drainage. He water-proofed the backing and floor with the appropriate membranes and started laying the tile to ensure the look was even and straight... a real challenge in any 80 old home! Bathroom 2: Master tub / shower combo which had a recirculation system built into the tub. The mold coming out of the recirculation system was constant and no one wants to take a bath in algee / moldy water, despite numerous cleanings. Greg replaced the tub, old tile and installed a new rough-in valve for the shower. The old floors posed a challenge, but Greg made it work so that the tub was stationary, and installed correctly. The subway tile was installed on 3 walls of the tub, and new plumbing was installed using PEX / Sharkbite compression fittings. I wanted to work on painting the walls, as I am a lot of experience with drywall, flattening and correcting wall blemishes and paint. Overall, Greg to a great job. He overcame the challenges of the non-flat, non-perpendicular walls to ensure the tile lines were consistent across the walls. We worked through the project challenges and he even added a bathroom vent in to the Master bath for appropriate humid air venting. Even after months of use, I see that Greg cares how the tile looks and performs. Greg also installed 2 bathroom vanities (the sink / cabinet) and the associated faucets in both bathrooms. I am now enjoying the new showers, and am seeing the results of the showers actually being quiet! No more loud noises as people shower! The shower actually drains great, without any squeeging of the floor! Plus , they look absolutely fantistic. The vanities work and look great!

I hired Greg to renovate a half bath that had a toilet that leaked, damaging the sub floor and…read morehardwoods in the hall. The first red flag was Greg's cartoonish quote for work. Greg is a smooth talker and made it seem like it would all be good. He said payment would be due upon completion although there was no mention of this in the "contract." Turns out "Remove vanity and install custom vanity" means ripping out the large existing vanity, sink, and huge mirror and then popping down the pedestal sink THAT I BOUGHT. Period. Red flag #2: When I asked Greg about the massive drywall damage, he said "Is it in the contract?" The agreement does say he does not cover drywall repair, but this was literally left in a demo state. On Day 2, while the entire floor was ripped up with the crawlspace exposed, Greg asked me for a check. I said I planned to pay him with a credit card and it would take me a few days to move money around to give him the equivalent of cash. Day 3 he walked off the job claiming non-payment. After I calmly explained that I could not be in non-payment because no payment was due, Greg came back the next day like nothing happened... All of the insulations under the half bath was wet so it had to go. Greg did not want anything to do with replacing it. I went out and bought insulation and installed it myself. Either Greg or his plumber, Drew, cracked the first sink basin during install. Luckily Home Depot replaced it with no questions and Drew came back and installed the new one. Drew was actually great. I did all of the leg work for the return, so don't expect Greg to actually stand by his work or take responsibility for mistakes. Greg made it clear he does not do hardwood floor repair and I was fine with that. Turns out, my hardwood flooring guy discovered that there was a strange strip of plywood sub floor installed to fill a gap that was not actually supported. We found out why when he pulled it up. See photos. Don't expect structural repairs to actually connect to other structural members. Don't expect your tile OR subfloor to be level or flat. Don't expect a professional job.

To Whom it May Concern;…read more I have had a fabulous experience working with Crystal and Apululu Home Repairs. The craftsmanship replacing my baseboards was perfect. All of the other work that I had done was also perfection, drywall repair, TV mount, etc. I very highly recommend Crystal and Apululu Home Repairs for any work that you may need. Please do not hesitate to send me an email or a text if you have any questions. Dianna Sorby 727-331-1864 dsorbs2001@yahoo.com

From the owner: We offer remodeling services in North Carolina! We can do anything from ground up. Cleaning,…read morepainting, interior trim work, full kitchen or bathroom remodels and even assist you with a home addition. We are licensed, bonded and insured. Your project is our passion. Let us help you in your next project. We have 13 years industry experience. Contact us to schedule your in person estimate with in 24-48 hours.

Angie reached out to me respectfully expressing her disappointment for 1 star review. Out of…read morecategories of service, quality and I forget the other, I had nothing to grade you higher on. As I stated earlier, I wanted to use you. I called you a few times after the days that you came by. You agree that it was taking longer than expected but that it was because the Home and Garden Show exposure. You didn't call me, I call you. I called after your visit, but you didn't answer, so I left a vm and text. Later in April, I called you and you answered that time. I asked about the estimate. You said that Danae had gotten my online inquiry and that she'd get back with. I stated that I wasn't trying to rush you and was patient because I want you to do the work. I reminded you that you said, "2 to 3 days (April 14) but it wasn't until April 24 that I got a concrete answer that you will not be doing the job. My contention isn't that you can't do the job, but that I wasn't given the courtesy to tell me that you weren't interested in providing the estimate nor would be able to do the job. If I hadn't called or inquired, I would never have gotten an answer at all. How could I give you a higher rating? You only came to look at the project. I can't grade you on quality, service or promptness because I have no reference point to go by. My review isn't harsh but simply stated as it happened. Danae seems to be the person who makes the decisions on which jobs to take. Maybe a conversation she be had with her if you don't want more reviews like mine.

NC Home Pros is veteran owned which is AWESOME. we love supporting veteran owned companies in the…read moretriangle. their team painted my house, both interior and exterior and it turned out amazing. the team and the owner Angela are so incredibly kind and knowledgeable in everything they do. reasonably priced for the amount of hard work they did. 10/10!