They make car buying fun. Everyone here is friendly and knowledgeable. Cars are in top shape and all are looked over before being put on the lot for sale. read more

I actually want to give them no stars. The bank they work with the guy talks down to you and they don't give second chances even though they say bad credit no credit read more

Absolutely not I would never refer anyone to this place. They are crooks by the time you get done finishing paying for a car You gonna pay three times what it's worth these people take advantage of people with poor credit and they ought to be ashamed of themselves. read more

DO NOT GET A CAR FROM HERE!!!!!!!! This is an edited post, as my initial interaction was good. Silly me, of course they are going to be nice when taking your money. They sold me a lemon and are gaslighting me saying nothing is wrong with the car. I've even provided a witness but they refused to talk to them. I had this car less than 3 months and already had to take it to the service center 3 times. The first time they had to replace the entire engine. The last time is because the lug nuts were loose on a wheel and the tire could've came off. They are the only people who serviced this car. Travis lies and then dodges phone calls and says there is miscommunication. I agree, the miscommunication stems from his lies. He then told me it was my fault that I bought a car from them. And even if the car doesn't work I still need to pay for it. He told me I wouldn't stop making mortgage payments if something was wrong with my house. If I couldn't live in my house. I wouldn't be paying for it. So make it make sense. Then he said we never asked you to buy a car from us! Unbelievable!! I don't remember you saying that when you took my money then and every week. He is condescending and talks over you. Just full of excuses and not once tried to resolve the issue. He even hung up on me! Doug is no better. Like Travis, it was just excuse after excuse. Told me nothing is wrong with the car. He told me they don't guarantee reliable cars. So if you're looking for something reliable, DO NOT STOP HERE. He was upset I hung up on him because he, like Travis, were just talking in circles. So it's acceptable for the employees of JD Byrider to hang up on you, but you can't hang up on them. And here's the kicker that should prove they know they are wrong. They offered to take the car back and I wouldn't have to pay anything. Unfortunately, I need a vehicle now and can't afford to be without one. They know this as they specialize in taking advantage of people at their lowest. If they were to give me my deposit back and what I've paid on it so far, I would give the car back in a second. Now I have to deal with them for 3 more years. This is a nightmare! AGAIN, DO NOT GET A CAR FROM JD BYRIDER!!!!!!!!!!!! read more

I can't say this is a scam or that what they do is even illegal, but this is the auto option of last resort. Every car is the same price regardless of its value. Interest is accrued by the day in a set fee and not by percentage of principle. All the cars are over-valued and the business model is a biweekly payment plan that stipulates that if you miss one due date, they can come and get your car. Up front, the sales staff assures anyone that they can buy a car and that past credit isn't a problem. They will make it work, the sales staff says. And they will. Up front, it is all about getting you into a car you love. It's the bait and switch but done to make sure you are so desperate to buy the ride that the terms are like an afterthought. If you can't buy a car on decent or poor credit, this place is happy to tie you into a long, expensive contract on an older, used vehicle. We picked a car and took it for a test drive. The salesman told us that he liked that particular car more than most because he drove it to and from work for a few weeks before it hit the lot. What dealer does that? We encountered a problem with the electronics that the salesman made sure to fix before we signed but was also sure to remind us that if it happened AFTER we bought it, the company wouldn't fix it again for free. Again...what dealer does that? They will also promise to maintain your car with a special service plan but you have to make arrangements through them on their schedule. The worst part is the finance interrogation. This is the most important part to consider because it is where we walked away. You are "approved" pending your signature on the paperwork which is laid out for you in a long video with narration that not only requires you to digitally sign off on each screen but records your face as the details are being read to acknowledge that you were there, paying attention, and fully aware of the terms. As a finance agent sat on the other side of a desk watching, the camera on top of the monitor made sure I was looking directly at the presentation at all times and accepting my touchscreen initials or signature for nearly an hour with almost every slide reminding us that if we had any problems paying, they had no problems just taking the car and wrecking what was left of our lives with litigation. PAY ON TIME. PAY ON TIME. OR ELSE. When it was all done, the finance agent simply printed out the paperwork and asked me to sign more acknowledgments of the acknowledgments. The car we looked at was a high mileage sedan which I knew would need expensive work before the note was paid off. Based on how the company failed to make sure the car was ready for sale, I realized that they would fight us over any problem we had after we signed. With the length of the contract, the car would run out its resale value based on its mileage and condition. So we went with a private seller who had more reasonable terms and didn't subject us to a recorded interrogation. read more

if I could leave zero stars I would. THIS IS A PREDATORY DEALERSHIP. DO NOT BUY A CAR FROM THIS PLACE. I was lied to by a salesman about how many accidents my car was in as well as what my payments were going to be. on top of all of that I paid on time for over a year EVERY TWO WEEKS and the one week I need them to work with me and delay A SINGLE PAYMENT they told me tough luck and you'll be in default if you don't pay tomorrow. these people are absolute scumbags. DO NOT WORK WITH THESE PEOPLE!!!!!! read more

Predatory car dealer taking advantage of those down on their fortunes. Went by the Palmyra location and saw a 2008 Smart ForTwo on their lot. No price on the car so I called. Was told the cash or credit price was $14,400 with a 2 year service place and reduced cost maintance. No discount for cash. 92K miles. Kelley Blue Book and NADA have the full retail at $5-6,000 for this model. Now add 20% premium for shortage of used cars and $1500 for service contract. Still well over $6000 more than the car is worth. I'm sorry but taking advantage of people with bad or no credit to this extent is just putting them in a worse situation as they are overpaying and so far underwater that the car will probably die long before the last payment thus increasing the depth of their issues. read more

First time buying, it was a pleasant and smooth experience. Thank you to Dave and Brian, I had the pleasure of dealing with both gentlemen. Will definitely refer my friends to jd byrider! read more

Terrible service. Sold a faulty car that ended up catching fire and took zero responsibility. Had to overpay thousands for a death trap.

I would not recommend this place to my worst enemy. I was in a situation where I needed a car to work but needed it to be safe due to having a child and helping with my nieces. But since then it's been nothing but a high finance money pit. They say they sell reliable cars but fact of the matter is they sell junk. Over priced over financed and not safe at all. Do not I repeat do not buy here. They lube areas that make noises in my case my back suspension and then when you call them they say they don't know what the problem is. Part of the benefits of dealing with them is they have their own garage but unfortunately they can't tell you anything and don't replace parts you normally would when you replace a shock or strut. I've had to start using other mechanics because they don't give loaners but they want your car for a day or two in order to figure out what's wrong. My mechanic didn't even have to put it on a lift and knew it was my end links. Their garage said it was my bushings when I had the money to fix them and asked for a quote they didn't even know what bushings were making the noise and again wanted my car for a day or two. I am a single mother with a very serious autoimmune disorder with a child with a heart disorder and all they did was make my financial situation even worse. They will approve you but you'll spend more than paying to fix your credit or buying a car out right and putting a couple hundred dollars into it. read more

Literally talked to some people from you mainly friends and I'm just wondering how in the world they all go to you and all three of there cars needed new engines when they came in for little tweaks and what not little fishy if you ask me read more