I purchased a 2017 Ford Raptor from Maguire's Ford of Campbelltown. Initially, they were awesome to…read moredeal with. The salesperson was great. I am not upset with the salesperson at all! They worked with me on my trade-in and got me the best price. That being said, there have been a lot of bumps along the way. My truck has been in the service shop at least 5-6 times for major repairs from VCT solenoid, brakes, axle transmission being rebuilt, and the timing cover leaking. Normally, other people would have gotten rid of their vehicle a lot sooner, but being that it was just purchased, I did not want to take a hit financially. Thankfully, I had a warranty that covered all these repairs. I personally would not use their service department in Campbelltown because I was getting laughed at by the service manager at that location. Then I had to get a hold of the general parts and service manager, because that manager did not feel that my vehicle needed any repairs before the transmission and passenger side axle needed done. He told me those components were fine. In the beginning, Frank was awesome to deal with and took great care of making sure that my vehicle was in the shop, fixed, and back to me as quickly as they could. Now I'm trying to get a hold of them regarding an issue with my vehicle and I can't reach any of the upper management. They all send me to voicemail or do not answer my calls or texts. I spent good money at this dealership for a truck, and it's been at the dealership with issues more than I've driven it. All I can say is I made a big mistake by buying that vehicle from them. It's been nothing but a headache. I have mixed reviews and mixed feelings about this dealership. I tried to trade this vehicle on another raptor that they had, and we were just too far apart on payment and price. I also contacted the Campbelltown store and got the general manager because I was upset that my vehicle was in the shop more than it was at my house. His answer was well, is your vehicle fixed? What kind of question is that? IT SHOULD HAVE BEEN LOOKED OVER COMPLETELY, because all this stuff does not happen right away! They tried to do the least possible to get it out the door, and it ended up being a problem for me and the dealership. I asked for some kind of compensation like credits towards accessories, which they would get the money back since I am spending at their dealership!! Or even make one of the car payments since it's been at the shop more than I had it, but all he could offer me was an oil change. I'm just very disappointed. I have family that bought from them, so I decided to give them a shot as well, and it has not been a good relationship so far. Yes they repaired my vehicle, but it seems to have to go back at least once a month with some kind of issue. A couple of these issues were major repairs. All I can say is before you buy a vehicle, please make sure you get all the service history on the vehicle, because obviously this vehicle was a lemon. It should have been sent to auction with all the issues it had. They argued saying they had to put money into it when it came in from a trade-in, but having all these issues right up front is ridiculous. It is unfair for a customer to have to put up with! The truck has run marks on the fender flares from someone spraying and letting something dry on my fender flares not happy won't this dealership at all! I am sure the owner of the dealership would not appreciate his truck living at the Ford dealership for the first three months of ownership!

2019 Transit Connect ABS module replacement and programming…read more Derek, the Service Manager, covered for his buddy, the professional tech. Four screws were removed from the cowl by the qualified and trained Ford tech, and three loose ones made it back. The fourth, which supports the brake fluid reservoir, was omitted. Why? In a hurry? Didn't care? Is too much effort required? Dropped it in the engine bay and said the h*ll with it, the customer will never know? FOUR bolts, you missed 25% because you don't care. The brake reservoir bounces freely as the vehicle goes down the road. Ford designed plastic fittings under hydraulic pressure capable of supporting this weight? If so, they would have saved a penny and omitted the support bolt themselves. Or does the tech know more than Ford engineers? 5,000 miles from now, when my kids are driving on the interstate, and the reservoir or fittings decide to crack and drain all the brake fluid, they will be killed as there will be no brakes. But that's okay Derek the Service Manager says, the tech "doesn't remember" if he took those bolts out, so he's not to blame. The tech also doesn't know if he needed to take those out to R&R the ABS module. Well, he did remove them. No one else has worked on this vehicle other than oil changes in 51,000 miles. Just your buddy, Derek. I understand your job is to de-escalate the situation and get the PO'd customer off the phone. I also understand Maguire's Ford techs have the apathetic attitude they do because Derek has the same. But that's okay, they aren't your kids. How can the customer ever prove fault for wrongful death thousands of miles later? This is a simple bolt the tech chose not to reinstall, which is required to support a vital safety component. IS it floating around in the engine bay after he dropped it? What harm will that cause? If the tech couldn't care less about a simple 8mm bolt, what else did he do, or did not do, that I have yet to discover? He's shown he doesn't care about the simple things, how lazy was he with the more important? Thank God I didn't allow this tech to do any further work. What else would he have "not remembered" when Derek asked him? To be fair, Derek said they would replace the bolt, if I drive the 45 minutes to him. 1) Why would I drive 45 minutes one way for your buddy to fix his intentional omission when he chose not to do a simple task correctly the first time? 2) No way in h*ll is Maguire's getting their hands on any of our vehicles again. I'd sooner trust the Vo-Tech kids to have more ethics and pride in their work. 3) One of your peers ( Not you, Derek) offered a mobile tech to come to me and replace the bolt. I appreciated the gesture but declined. That was a stand-up, responsible act by a guy who should be running the service department. Thank you. I would prefer a non-dealer shop inspect Maguire's "Ford professionally trained" work and repair any defects found. Very disappointing. You spent more effort not caring and getting me off the phone than even thinking about taking responsibility Derek.

I recently had an outstanding experience at Klick Lewis dealership service department …read more I had a problem and with no hesitation they helped me for free! I will be going back Overall, I highly recommend Klick Lewis dealership to anyone in the market for a new or used vehicle. Their commitment to excellent service and customer care truly sets them apart. I will definitely return for my future automotive needs!

They were having a really cool Camero, Corvette show. Old school to new cars. It was nice walking…read morethrough and speaking to owners and the enjoyment they get from driving their cars around a corner once a yr. Not sure I am a classic car type owner. Of I get a 2026 Corvette. You can best believe she will be burning up the road. Not sitting in my garage looking pretty. That's Just not me this was a great show with awesome people.

Awesome place to get a car, derek was super easy to deal with and very swift with the whole processread more

Please, never never never go here! Please be warned, they are not honest people at all. I would…read moregive negative stars if I could. I've never been treated so badly ever in my life by a shop like this. They have the most despicable customer service! Please allow me to explain a bit: They told me the prices for very specific work then upped the price after the work was done. When we asked why the price had gone up, Micheal, the mechanic, said "well prices change. We gave you the wrong price over the phone, mistakes happen. You don't go to a restaurant, bring your own eggs and bread then asked the restaurant why the price is higher than they told you it would be, do you?!?" To which we replied, of course you do! That's exactly what you do!" I said, "well I'm sorry this didn't work out, I was looking for a place I could trust but I don't think I'll be coming back here". Micheals reply, "Good." I saw previous reviews about a similar problem from them but also noted that it had been a year since such a review was posted. I'm in a really tight spot this year so called all around and these folks promised the best prices. I figured I would give them a shot since my options are very limited right now. Giving the benefit of the doubt but me in the butt this time. If I can help even one person to not have to be treated the way I was, than this post was beneficial. It's better to pay the higher prices to go to people who do quality trustworthy work. Not these people. I will never go back.

They make car buying fun. Everyone here is friendly and knowledgeable. Cars are in top shape and…read moreall are looked over before being put on the lot for sale.

I actually want to give them no stars. The bank they work with the guy talks down to you and they…read moredon't give second chances even though they say bad credit no credit

I called AAA and Jonathan from Joe May's was there for a tow within 10 minutes. Nice guy, nice…read moreservice. Thanks fellas!

Joe Mays Towing came to my home in the middle of the night and towed my car from the parking lot…read morewithout cause. I've parked in the same spot every single day for the past two years with no issues. I got home from work around 8 PM, parked as usual, and when I went outside at 8 AM to leave for work, my car was gone. They towed my vehicle 10 miles away and then charged me $300 to get my own car back. The person who claimed to be the manager was extremely rude during the entire interaction. He told me my car was towed because my permit "wasn't shown," even though it absolutely was. He also admitted they towed another car because the permit was "hidden," which tells me they are not even properly checking for permits before towing people's vehicles. When I questioned their pricing, he said that if I needed a tow from the side of the road it would be a "different rate," but refused to tell me what that rate even is. Completely sketchy and suspicious behavior. The fact that they can't or won't provide the standard roadside tow rate raises more concerns about the legitimacy of the $300 charge. I also asked for an itemized receipt and proof that my permit supposedly "wasn't there," and they refused to provide either. That alone says everything about how they operate. This was completely unnecessary, stressful, and expensive--especially when my permit was visible the whole time. Their behavior shows a lack of care, professionalism, and accuracy when towing from residential areas.

I have been getting my inspections done there for the last 5 years and they have always been fair…read moreand honest to deal with. Nice people.

Took my car in for inspection. Needed very little. Paid them $300 for new exhaust, they sent it out…read moreto be done. Still sounds like a tin can and you can hear me coming from a mile away. After having my car almost 2 weeks, I stopped to see what what's up. The owner verbally attacked me in front of everyone. I was polite and just asked a question. I left and my car was done in an hour. Except the battery wasn't harnessed down. The master cylinder needs replaced as my brakes still go to floor. Never again. The 'mechanic' is a hack. I've known him and his work for years. After a $900 bill, I still have to take it and get exhaust fixed again. Never again