My husband was in the Apple Store, doing his tech/guy stuff, so I wandered into J Crew a couple doors down.
I was pleasantly greeted by a friendly sales associate. Her name was Delaney and she was super nice, friendly, and genuinely helpful.
I wanted a shirt but they didn't have it in my size at the store, so she looked online and said they had it in stock online. I still wasn't sure which size I would take, so she helped me find shirts that would be comparable sizing and material so that I could try those on and get the best guess I possibly could before ordering.
There was another sales associate there with her who was also super nice and helpful. Unfortunately I didn't catch her name. Very friendly, dark hair - pulled back, young. We talked about washing instructions for linen shirts ;-)
Anyways, I bought 2 shirts, then Delaney also placed my online order through their computer system and had the shirt delivered straight to me, with free shipping.
As I was paying, I saw the other associate wrapping my shirts all nice in tissue paper :-)
Normally when I shop at stores in general, I kind of just go in, get what I need on my own, and leave, and that's that. Sometimes sales people can be pushy, and it's not really my thing. But shopping here was the exact opposite - a very pleasant experience. I have probably only been in a J Crew store about 3 times in my life, but now I'll make it a regular stop when my husband goes to the Apple store! read more