Great customer service, won't sell you something you don't need. Honest and truthful!read more

these guys always take care of me. very honest, never try to oversell. I don't even attempt to…read morebuy my own parts anymore. I trust these guys enough to drop my truck off and wait for the call that it's fixed.

I got the service I requested with them checking in to make sure they were doing the correct work…read moreon the right lights I needed, I need both my daytime running lights and my left blinker. The cost wasn't bad at all for all three was 149 with the 3% credit charge

It was an absolute pleasure to meet the ladies at female-owned A1 Auto Center. Heather, Brandi and…read moreJudy. @A1AUTOCENTER I had my vehicle looked at by a shop located in Flat Rock who quoted me several thousands for an entire replacement of rack n pinion... Wanting a second opinion and feeling something was off (way off) i found A1 Auto on Monroe and Friends and brought it in. The tech came out with a odd look on his face and said "I don't know why that other shop wanted to replace the entire rack n pinion, we can only find a leaking power steering pump. At best it might just need some new hoses. At worst it needs a $500 pump and that's it!!" First time visiting this shop and they've saved me several thousand dollars already. Why do some of these other shops find woman as easy targets to rip off? HOW is that a good business practice? A1 Auto Center's motto is WE'RE LADY FRIENDLY and I AM LOVING IT! Corner of Telegraph and M50 Custer. THANK YOU THANK YOU THANK YOU If you have something negative to say just save it. No triggered computer troll is going to ruin my day today. I feel like i won the lottery! Woo hoo.

Went for an oil change with my European car. They had the correct oil and filter for my car. The…read moreteam was friendly and professional. The oil change was quick and I was on my way. The price was equivalent to other places I've been with the exception that they gave me a complimentary car wash. Will definitely return for future service.

Went in for an oil change which went great. They were so accommodating, and when I asked them to…read morecheck my battery they showed me with the tester that it was bad. When they changed it out they cleaned my terminals good and checked that everything was right. These guys and knowledgeable, competent, and go above and beyond. Will definitely come back !

The team goes out of their way to help. The oil change was done promptly and without issue. Less…read moreexpensive than some of the other "oil change only" places.

Scheduled me for 4 tire replacement at 9:00. Manager told me "HE didn't make the appointment", and…read morethe "tire guy" won't be here for half an hour... that was 2 hours ago. And the car STILL isn't done. They brought it in and didn't do anything for 15 minutes. Then they took the wheels off and didn't do anything. 30 minutes ago they tried to sell me additional work, which I didn't want or need, and told me the job was wrapping up. When I asked the manager if there was anyone working on the car, he went into the tap dance about tpms, only one guy working...etc., etc.,These guys really don't give a crap about you, or what you think is want. No wonder they have a 2 star review...

This is the only place that works on my vehicles. Chris and Dave are the best mechanics there,…read morebesides Jon. Theyre quick and usually right about whats wrong with your car. The prices are good. Theyre usually done when promised unless there is a parts issue but thats not their fault.

Jon and Cathy always take great care of me when I go in. I've had to had my jeep serviced with them…read morea few times - usually a day or two turn around.

I had my transmission rebuilt there which completely failed three months later after many problems,…read morethe owner would blame the vibrating and grinding on my vehicle and not do anything to take care of the problems, in three months it totally failed even though it had a year warranty after his lies and disregard I didn't want it back in his shop.

Terrible accountability paid $5000 for a transmission. They forgot to tighten up the bolts…read moretransmission dropped out the bottom of my vehicle, and they refuse to take any responsibility. even after I had three mechanics, tell me that that was the problem. I Would not take it here. If my life depended on it, very in condescending .I will be taking legal action and you should too. this is blackeye for Toledo Business. cheaper is not always better. if I could give no stars, I would... you have been warned

I generally like the Monroe Superstore it's close and convenient. Jeremy Jenning's is a friend of…read moremine and is a great new car salesperson. I would recommend seeing him, and if you think about it tell him, I recommended you. Get a lot of my work done on my Jeep Wrangler there but sometimes it is pricier to get dealership work, and when that's the case I go elsewhere. I just had some recall work done on my Jeep and the service guy quoted me 2-5 hours to get the job done. I thought that was a big-time gap and thought it should have been more precise but to top it off it took 7 hours. I had to call them three times to find out when it was going to be done. I think the guy I was dealing with was new or something. I wanted to be kept up to date on my vehicle as that affects my plans. So for the service department, I give them two stars rating and say they need to keep their customers up to date and call them back promptly. They do offer shuttle service which I think is nice and important to me as I could need this service. Lol glad I didn't decide to wait there for this last job, ie, the 7-hour job. I also rate their parts department only two stars. I called about a part for my Jeep that they did not have in stock and they refused to give me the part number. When asked why I couldn't get the part number they said because then you will find the part online for cheaper and we lose business. Won't be buying parts here anymore! Called another Jeep dealership in Toledo and they gave me the part number and was fine with me ordering the part online somewhere else.

This place is a joke. The service manager is a joke. Do not waste your time or money going to…read moreMonroe Dodge. They are scammers and it's sickening. They claim they don't accept the tire and wheel protection that I have through Dodge. Patched my tires without making sure with me first, resulting in my warranty being voided on two of my tires and they don't care to try to resolve the issue. They continue to lie. If you like being lied to and having the run around then this is the place for you.