Had a few cars tinted by them before and it was great. Took my wrx in a few months back to get tinted and what a waste of money. For 400$ plus!, you think it would be perfect. Nope, fibers stuck between window and tint. Called and explained the issue and was argued with by that HORRIBLE woman at the front desk. Finally brought my car in just for her to look at it and she argued more and said she would have to call the tint manufacturer and show them pictures of it. What a joke. Few days went by and didn't receive a call so I called the tint manufacturer myself and they said it clearly a fiber. So I call j and m and again speak with that woman who tells me she didn't get a response and I told her that was odd because I got one in less than 24 hours. She then said I could schedule an appointment to have it fixed...THREE MONTHS LATER. I ask if it will be free on my end since it's not my fault and she said I would have to pay for the tint but not the labor. Asked to speak with manager and she refused to transfer me or give me his number or anything. She tells me they are soooo busy and can't fit me in. You would think they would want to fix a mistake quickly seeing as I already paid 3 times as much as it should be. Three months later I call to make sure I still have an appointment and a guy answers. I had to actually cancel my appointment and he asked if the next week would be good. How did I have to wait 3 months and then only a week. Decided I don't even want to bother with this place ever again since everything is such a hassle and that woman is the biggest pain. read more