I have bought six doors and an opener from them in the last five years and yet when I had a small…read moreproblem they wouldn't even look at it without charging me for a service call let alone a repair was dismissed over the phone and told to call someone else will not be doing business with them any longer and would not recommend them to anyone

From the owner: In our pursuit to become the best garage door company in Central Illinois, we set ourselves apart…read morefrom competitors by being a member of the International Door Association (IDA), as well as having trained and trusted company employees, never subcontractors, handle all of our installations and repairs. We perform services like spring repairs on doors that were installed by other garage door companies, and we offer a one-year installation warranty on top of manufacturer warranties to afford our customers added peace of mind. Rocke Overhead Doors is also partnered with several renowned manufacturers, such as C.H.I. and Haas, to bring our customers some of the best residential and commercial overhead doors on the market.

The service was amazing. The guys were so helpful to my sister today. They offered…read morerecommendations and really helped her out even with putting the wood in her car.

From the owner: Since 1880, Huff Lumber & Home Specialties has been providing lumber, decking and other building…read morematerials to construct houses and room additions or remodeling kitchens, bathrooms or replace doors and windows in Decatur, Springfield, Champaign and all of Central Illinois. Our reputation at Huff Lumber & Home Specialties has been built by providing personalized service for homeowners and contractors at all budget levels. We offer installation, financing, and can even install our products or help you find a reputable contractor for your project. For over 135 years, our attitude of serving your needs has made Huff Lumber & Home Specialties "Your Best Home Investment."

Everything went smoothly from the initial order to the installation. My new door looks great!read more

what a beautiful and expertly installed garage door installed by ALCO. Delivered and installed as…read morepromised, high quality, energy efficient. ALCO has made the entire house look fantastic - thanks ALCO!

I am a big fan of Pella windows and doors. We have had Pella products installed in each of our…read morethree homes over the years. From ordering through installation in each home the personnel has been professional, knowledgeable and responsive to our needs. Though you can find cheaper options none that we have found have the quality of Pella.

From the owner: Windows & Doors That Go Beyond…read more Saturdays are open by appointment only. Since opening, the Pella Windows & Doors of Champaign showroom has served area residents and homeowners throughout the state of Illinois, including the areas of Athens, Berlin, Cantrall, Carlinville, Chatham, Clear Lake, Farmingdale, Grandview, Jacksonville, Loami, New Berlin, Pana, Petersburg, Rochester, Sherman, Southern View, Taylorville and Williamsville. Working with our experts is an easy process and they will be there to help you along the way, from shopping to installation. Talk with one of our Pella professionals to learn more about the styles, materials and options available to you. Our skilled team has the knowledge and experience to help you find the perfect Pella product for your project.

Several years ago, I had Cramer install windows in my downstairs. They did an excellent job. The…read morefit was perfect, even in my slightly wonky Victorian. All gaps were caulked and we haven't had an issue with those windows. Last winter, I had Cramer replace the upstairs windows (At about twice the cost per window). The installation was very poor and I've had to go back with 1/8 and 1/4 inch backer rod and then caulk to seal the gaps. Several of the windows were installed so poorly that the locks don't latch properly and cold air is just pouring through on all sides. As they were finishing up this time, I asked about the caulking. "Oh, we don't do that any more." I know I should have had them come back and re-do the entire job but, honestly, I refuse to let them in my house again. Buyer beware.

Had all of the windows in my house replaced with Cramer…read more The crew installed the windows leaving them dirty (with grease on them?) and quarter round not caulked. Asked to resolve, and they did. Two of the window frames were installed with large deep scrapes in the frame. Had to have those re-ordered and re-installed. Installers did not seem to bother to 'quality check' and rely on the customer to do this. Making it very awkward. Another window had a defect in between the glass panes, their crew has been out 3 times to replace, each time the "factory messed it up". One of the times they came, the installer did not bother to clean their shoes, resulting in the new carpets needing cleaned thoroughly. Explained my dissatisfaction with the sales rep and just had a simple apology and very little ownership of the process. I gave them two stars because they respond back, and continue to try. However, the lack of professionalism and quality in the production has left me with major regret on this purchase. Would certainly NOT recommend.

I have a CHI door and opener in my house that we put in a couple years ago... I like the company I…read morehired to put the door in and I like the door and opener. I have emailed CHI twice with a question over the past month about adding WIFI to my existing door including my phone number and email address and I have never heard anything back. If a company is this poor on following up with a simple question I doubt I will purchase my next door from them. Thankfully I have never had warranty issues with this door or the other 6 we put in our storage unit.

Like all of the rest of the comments here. Our garage door started fading in a few years and CHI…read moresaid the doors are only warranted for 3 years. we bought the premium product. Stay away from this company, there are much better doors available.

I held off on writing this for a long time because I wanted to give them a chance. We hired second…read morestreet several times for projects on our home (in fact, several of the photos on the website are my home) and when we needed to redo a screen porch and deck chose this company over another well known and respectable company with a lower bid. I have regretted it ever since. I was quoted, and paid for a 1 week job that has yet to be completed in nearly 5 months. Professionalism is lacking. The crew that came left garbage, clothing and cigarettes buds in our yard. The police contacted me regarding the crew's suspicious behavior on our property, and I came home one day to a child in a car outside my house in August. Skill is lacking- the work was terrible. After three times of "fixing" it, the new crew ripped out the entire deck because it was so bad it would not be salvaged. I was told, by Second Street they subcontracted the work and the wrong materials were used. I will say, Second Street did take ownership of the poor craftsmanship and came up with a plan to remediate this on September 12. It is December and this has not been completed. Communication is poor. While Josh and Tim are both incredibly kind, Josh has stopped answering my texts or returning my calls. Josh set up a time for us to meet with the owner Clayton via telephone, did not keep this appointment and has ignored all communication attempts since then. Honestly is lacking. Each person gives a different story as to who is in charge, who I should contact, and often we are given excuses (out of town, ill, etc) when another crew member divulges they were actually working on another job. All I'm asking is they complete the job they were hired to do. The company has over spent and can't afford to finish the work they started, even though I paid them in August. The misuse of resources in concerning and we have been punished for their poor business practices. I wanted to end this with that despite the errors the company acted with integrity and made good on their commitments, but that hasn't happened. I would caution anyone against hiring Second Street. I would strongly recommend Stan, one of their employees who has worked on the re do and if possible, would suggest hiring him independent of Second Street. He is very talented.

The people at 2nd Street are some of the nicest around, but I could never recommend them. The…read morepictures on their website were the style and quality I wanted for bathroom reno. I found out the pictures were stock. Not illegal, but the captions on the website suggested the pictures were their work. They weren't. Those stock pics are now gone but almost every post on their FB page is stock pics. It's misleading if a company cannot do the kind of the work stock images show. 2nd Street cannot. I needed a full custom renovation. One of the most critical problems was an exhaust fan that went to my attic and not the outside. I emphasized this over and over. Tim assured me they could route the exhaust fan to the outside. But he left it off the estimate and claimed later that he couldn't remember my ever asking for it (they did the work but with material that can't handle winter in an attic). He wrote up the most general, imprecise estimate I've ever seen. I almost dropped the project when I discovered the pictures were stock images, but the guys were so nice and assured me they could do the work. I decided to go ahead. Bad move. Tim told me he was not good with people so assigned the project to someone else. The new guy was great at first, but started to text me saying he couldn't come -- over and over. The project had to be done before I had a tenant move in because it's my only bathroom. Weeks dragged on. I expressed concern about timeline. The worker texted with many emergencies. I was always understanding. One day when he didn't show up, I texted Tim asking if he would be coming because we were months behind. Tim told me the worker was in the hospital. I texted back the kindest note. But I got a text from the worker saying his car broke down in Iowa. He wasn't in the hospital. I wondered how many times I'd been lied to about the worker not being able to come for the day. It is impossible to list the problems with the actual work. Wavy drywall was never removed. Cabinets were hung at different heights. Tub was installed incorrectly. Electrical outlets were installed (without consulting me) where the mirror needed to be hung. They told me last minute I wouldn't have a toilet overnight so I had to get a hotel room, and they never offered to pay for it. I went two weeks without a shower and over two weeks without a door on the bathroom. They scratched up the brand new toilet seat the day after it was installed. They put minor scratches in the new tub. I fixed one, and one is still there. They failed to cover things for protection even when I begged them to. They got gunk all over brand new floor tiles; I was cleaning their mess daily. The tile grout cracked within days of installation, and they never sealed it, leaving it vulnerable to mold as I was using the shower for months. They took a piece of original trim off the wall and LOST it. They drilled holes all the way through the wall to my bedroom and never fixed the damage (they tried but couldn't). Their plumber wrecked the top of my dryer (he didn't cover it) and Tim suggested that the plumber couldn't have done it. Actually, the workers who were in the bathroom HEARD the plumber drop heavy things on the dryer and acknowledged that the plumber damaged it. 2nd Street will not fix it. They drilled 2 holes that cannot be filled in a brand new custom vanity; they won't pay for replacement doors. They installed a custom mirror incorrectly (I'd told them how, even sent a text about it, and they did it the opposite way), broke it, and gouged the wall. They told me they were already working on a new mirror the day it broke, but they did not replace the mirror and they won't. They left huge holes in the tub surround where niches were to go -- for months. I finally asked if they'd ever done a niche. Tim said yes. I asked if he could show me pictures or if he had references. He said no and he wasn't comfortable asking for references. I was beyond frustrated. My tenant moved in, making everything 3x worse without a finished bathroom. Then 2nd Street bailed on the project -- just came, took their stuff, and left. Tim first came to my house in Feb 2024. They started work March 2024. They bailed at the end of July. This project was the worst experience of my nearly 20 years of homeownership. They say they will reimburse me for things, but they won't. They never even finished my project but they say they will take my receipts and put them toward the balance. Once I pay off the balance of a project they didn't complete (with a discount I was supposed to get even if they'd not bailed), they will start reimbursing. They put off my project for months and did so much damage, but they will not take responsibility. I found new guys to finish the project who have 2-3 decades of experience. They've had to undo so much of what 2nd Street did, then redo. I could never ever recommend 2nd Street. I have sought legal advice and will be filing a complaint with the BBB.

We were so happy with the job that Midwest did when they replaced all the windows that we called…read morethem and had them replace all of our exterior doors. Our house is old, built in '27, so things are not even and flush. It was a challenging job but it was executed perfectly. Between the new windows and new doors, my house is looking great and we are saving tons on our heating bill. If you want pictures or a more detailed reference for their work or have questions, please message me through here. I'd be glad to share more of my experience.

The product quality is good but the craftsmanship is very poor. Just like other reviews, I have…read morewavy siding, a piece of siding falling down, an exposed electrical outlet with no cover, exposed nails that could have been avoided had they just went a 1/2 inch higher and I could go on. The contractors that did my house did not pay attention to detail. I feel like the contractor was in a hurry to move on to the next job. I chose Midwest because they had the lowest bid, but had I know the quality was going to be this poor I would have went with another company.