Bought an insulated garage door from them last year took 2 months to get delivered for install. 2…read moredays after install noticed a cracked glass. Contacted installer right away. Tried contacting CHI directly CHI directly but have been ignored. They don't reply to email or answer their phones. They even blocked my attempts to reach them online! WORST customer support!! So ynprofessi

Too bad I can't give zero stars. I should have come here and checked the reputation of CHI before…read moremy contractor ordered doors. Nothing but issues, and the local distributor, TexDoor in San Antonio is completely inept.

I was checking Yelp for someone to come fix my broken garage door. I called the company and got…read morevoicemail. Owner called me back later that morning and scheduled Rick to stop by later that same day to evaluate the situation. Rick stopped by later that same afternoon, gave a quote and scheduled repair for the following day. The next day they showed up exactly as promised, replaced the broken spring assembly, and charged me under the amount originally quoted. He met with me after the repair and suggested how I might maintain the equipment to keep it running. They were fast, professional, friendly, and they did a great job for a very reasonable price. I'd say I was all fixed within 30 hours of contacting them. I would recommend them to a friend.

My 2 car garage door quit working. It needed service so I called Fury. They were backed up 2…read moreweeks. How was I going to get my door to stay down instead of bouncing back up and staying open? Fury recommended a company I had not heard about, GEORGE MALLOCH COMPANY. I asked Fury why they recommended this other company? They said because they do business with the same standards that we have, so that was good enough for me!! I called GEORGE MALLOCH CO. and spoke with Steve Malloch the owner. I told him my situation and he said they could come out the that day. Rick Malloch, George's son came out and made some adjustments so my door finally stayed down. I came home Thanksgiving evening and the door wouldn't open. I manually opened that heavy door. Rick had warned that my opener was 20 years old and it wouldn't probably last much longer. Boy was he right! I tried to get the door open with the opener and parts started falling out of the motor!! I bought a new Chamberlin 3/4 quiet opener on sale. Today, Wednesday, Rick came out and in one hour they had it installed, they hauled away the old opener and parts. The door went up so smoothly and more quietly. I love it! Their bill was very reasonable for such speedy and quality service. I am extremely pleased how they came to my rescue and did quality and timely service. I will be recommending the GEORGE MALLOCH COMPANY to all my friendsl Thank your for your excellent service!!

Andrew is an excellent handyman with diverse talents. Fixed a pump down by the lake involving both…read moreplumbing and electrical, installed solar lighting, and straightened my leaning mail box! Has carpentry, electrical, and other skills. Recommend him.

Fixed my plumbing issues and swapped out some outlets in the laundry room and garage. Friendly and…read morereliable.

Excellent work at a fair price. Never try to sell you something you don't need or fix something…read morethat doesn't need to be fixed.

From the owner: Gene's Garage Door Sales & Service, LLC provides residential garage doors sales, operating devices,…read moreand garage door repairs to the Decatur, IL area.

I called Tim on a Sunday, and he was at my house in 20 minutes. He was able to quickly diagnose…read morewhat was needed to repair my garage, and completed repairs in less than an hour. Honest, quality work!

My husband called Tim we needed a spare garage door remote and Tim was here in less then 5…read moreminutes.. Thank you so much for your quick response and we know you are the guy to call for any garage door needs .. thank you Kari

About 5 yrs ago, the spring had broken and when I tried to open the door the panels buckled. The…read morequality of the door was outstanding and a good price. The men replaced the door in a short time, programed car remote for the opener and cleaned up afterwards. Highly recommend this company.

I've used this company twice in the last year. When I've been home and visiting my 84 year-old mom,…read moreand there is trouble with the garage door, they do a fantastic job fixing the problem. They are reliable, timely and a great price. They get the job done.

Plastic gears on my 25 year old garage door opener had finally self-destructed. Larry pushed the…read moregarage door opener, and immediately told me what the problem was. He then took the cover off and showed me the shredded plastic pieces. He had the replacement part in his truck, and didn't have to leave to get anything. I could tell by the way he worked that he really knew what he was doing. He also showed me metal joints on the door that were broken most of the way through. After getting the new door, he quickly installed it by himself with no problem. The cost for both the new door and repair of the motor were very reasonable. Larry was also very willing to explain what he was doing and why, and also to answer any questions I had. He never tried to pressure me in any way. Completely satisfied!

Larry does very good work and when he says he will be there he is wish more contractors were like…read morethis very very happy with his service.

We were still new to the area, and our garage doors kept uncoiling . I called around and got an…read moreAladdin company to finally answer. They told me they were busy that day, but would arrive the next morning between 9-11. I was there all morning, no answer. Called, no answer. Text, no answer. Looked up other companies, and Rex popped up. I gave him a call, he answered immediately, said he would arrive in a few hours. A few hours passed and there he was with a smile. Super professional, great communication via phone or text. He assessed my situation, determined that there was a misalignment causing the issues and fixed it. He showed me how some posts were incorrect and why the issue occurred. 40 mins in, and he was done. I'm so glad I called him. His business card magnets are on my fridge and, odd to say, but I can't wait til one of my friends, or my garage fails again. Great worker in a town of disappearing acts.

A++++ Service! Rex answered the phone over the holiday weekend and was so polite and ready to help…read more Came out ASAP and got the garage door working again. Super professional and reasonable. Thank you so much!