I always get the best service here and feel like they are very honest when it comes to working on…read moreyour vehicles. Been coming here for many, many, years, probably when they first opened.

Complete scam of a business, they quoted me over $800 to replace a belt and tensioner for my main…read moreserpentine belt. The dealership did it for $250. College students beware, steer clear of this shady shop.

Forrest tire is the one stop shop for tires, alignments, and all that work there are very…read moreprofessional and can solve any problems that you may have with your vehicle. Thank you to all who's there.

Forrest Tire in Lubbock put new tires on my wife's BMW yesterday and did a front end alignment as…read morewell. The service was excellent and done quickly. I highly recommend Forrest Tire.

The best auto shop I have ever experienced!…read more My 09 Chevy Silverado was doing some funky blinker stuff even after replacing the bulbs so I took it to these guys a couple of weeks ago. They had it fixed he same day for $40 and let me know it was a connection issue. About a week and a half later the truck was doing the same thing. So I called them back and they were very apologetic and insisted I bring it in ASAP. They even offered me a ride when I dropped it off. Again, I picked it up same day (today). They explained what went wrong, how the fixed it a different way this time and made sure the connection was secure. And they insisted that there would be no charge. I so appreciated the kindness they showed and their diligence in running an honest shop! As a woman, I sometimes feel that an auto shop may be ripping me off but I have full confidence in the character of the men at Jim Phillips! Definitely use them for any automotive needs!!

Quick great service at a decent cost. Would use them again 9/10. Fixed my car in less than a day.read more

We needed new tires and found an honest price and very good service here. They were very…read moreaccommodating and had a nice place for us to wait with our 2 dogs. We would highly recommend Hometown Tire Pros.

I would definitely go back to Home tire pros they were so polite efficient , FREE fix tire flats!…read more(That need plug or patch I believe)!

Mitch is awesome. The place is affordable and he makes sure your car is safe. He goes above and…read morebeyond to listen.

Absolutely do NOT recommend! If you're a TTU student and not from the area, DO NOT trust this…read moreplace. For your own sake and your money, find another shop in Lubbock. My boyfriend originally took my car into M&M to get checked due to the engine jumping, as I work full-time (8-6) and couldn't go myself. The initial quote was around $630 for an O2 sensor and an air filter--seemed reasonable at first. Then we were suddenly told by Mitch that my car needed cylinder head work totaling $6,000. Naturally, we wanted a second opinion. Not only did they refuse to provide the diagnostic codes when asked, but I later scanned the car myself (I have photo evidence of the actual codes)--and none of them supported the diagnosis or the $6,000 repair Mitch claimed was needed. This felt dishonest and ‼extremely predatory‼ After waiting nearly two weeks, I picked up my car only to find: 1. An oil separator was installed without my approval 2. The A/C had completely stopped working--a system that worked perfectly when I dropped the car off When I called Mitch, he said to bring it back and he'd refund me and look at the A/C. From the second I walked in, he was rude and condescending--questioning me and speaking down to me for not "handling this myself," completely ignoring that I'm a full-time student with a full-time job. The only time he showed any decency was when I became visibly upset--and a customer walked in. He then refused to take responsibility for the A/C issue, saying "we didn't touch that," and tried to blame it on me supposedly hitting a pothole--again, suspicious timing. (I have video of this exact conversation.) Why would I have him work on my car again after spending $899, getting a partial refund, and coming back with more issues than when I dropped it off? Bottom line: I have the codes. I have the video. I have the receipts. Mitch was wrong and the entire experience was unprofessional and stressful. I strongly urge anyone reading this to take your car elsewhere and get a second opinion. You deserve honesty, transparency, and respect--not to be talked down to and overcharged.

Arty always does a great job! I have never left this shop disappointed. Recommend this place to…read moreanyone looking to avoid the hassle of a dealership shop.

Arty and the team have always been incredibly responsive, professional, and helpful with…read moremaintenance and repair needs of our family's vehicles. Only shop we go to in the Panhandle.

Helped me to figure out what was wrong with my BMW X5 I learned that he employs a BMW certified…read moremechanic that is very knowledgeable about them. if you have a BMW I would definitely USE them they helped me save money GREAT SERVICE AND HELPED ME OUT!!!

Wow this place is a wonderful place to have any of your service needs. Kevin worked on my vehicle…read moreand as far as I'm concerned, he's the mechanic's mechanic. Kevin's work was meticulous and performed his job with perfection I've never seen before in a auto shop. Pricing was fair and the work was done quickly. This is where my auto needs will be done from this point forward.

Half shaft needed to be replaced due to grease leaking out of boot. Took a couple days to get it…read moreworked on and then was told nothing was wrong with it, they replaced the side that wasn't leaking. They didn't tighten nuts so stabilizer link was destroyed, needed to be replaced a couple days later. Luckily I had dealership replace bad half shaft under warranty. There was no communication and service was erratic at best, just kept asking me to make sure I gave a great review. Due to all the time and issues my wife ended up having to rent a car for her planned trip.

Great service and very quick response time! Lee explained what was going on with my vehicle and…read moreexplained my options well. Definitely would recommend him!