Out of town visitor (but went to Tech) A little slower than the "express" places but I knew they…read morewere taking their time and getting everything right. Very friendly gave us plenty of options of oil and different values! Good price for the money. Free car wash and hand dry

I am extremely disappointed with my experience at Grease Monkey. I brought my Audi Q5 in for a…read moreroutine oil change, and I am now facing over $3,200 in repairs because of their improper servicing. After discovering an oil leak, I took my vehicle to the Audi dealership, where I was informed that the leak was caused by the previous oil change. According to the dealership, a plastic component that should have been replaced was reused and overtightened, ultimately causing damage and an oil leak. What makes this even more frustrating is that the entire situation could have been avoided if the oil change had been performed correctly. I trusted Grease Monkey to properly service my vehicle, and instead, I am now dealing with thousands of dollars in repairs and the inconvenience of being without my car. I would strongly recommend that anyone, especially those with European vehicles, reconsider bringing their vehicle here. A simple oil change should never result in this kind of damage.

Yesterday marked my fifth visit to MasterFlow on 19th Street. I have had three inspections done…read morethere, one oil change, and yesterday I had a transmission flush performed. I return to this business over and over as they never fail to make the customer feel like they're their first priority. From the minute you pull up to the moment you leave they make you feel welcome and go out the way to be helpful. Initially yesterday I had called them and asked if they were able to perform an actual pressurized transmission flush, not just a drain and fill. Moreover, I wanted to know if they would give me a price break if I brought my own transmission fluid. I own a Honda Accord that is still under warranty and using anything other than Honda ATF is a big no no. "No problem" was the response, "and sure, we have the machine necessary to do a flush, and it'll cost you $50 if you bring your own oil." For the record, this service is posted on their pricing chart as $99.99 (Honda dealer price $199.99) I showed up, was put straight on the ramp and they took care of my car in 30 mins while I waited. They also washed all the windows, fixed all the tire pressures (my low tire pressure light was on), filled-up my washer fluid bottle, and reconnected the protective plastic tray/pan that sits under the engine / transmission as it was loose and scraping on the road some times - all at no extra charge. Plus, when I checked-out, the guys gave me a $5 discount and a free calendar just because they're great service folks and want to take care of their customers. I won't take my vehicles ANYWHERE else in the Lubbock area and encourage you to give this family a chance to service your vehicles too.

I used this company for a long time with multiple cars for convenience. However, they don't check…read morespecifications for types of oil. They just put in whatever. Can't read oil caps apparently.

Recently switched due to a corporate buyout of my previous oil change spot. The other company…read morestarted out fine then reduced services, upped the prices and have a lot of employee turnover. That always signals a deeper problem. Lube Pro did good work and was well priced. The wait was average as expected at a better shop. I'll be back

Do a great job. Great prices and done efficiently. They were thorough with our car's service…read morerecommendations given but not pushed.

You get good friendly service at a good fair price,Bolton…read moreis selling the gas station after about 70 years of service, They are opening there Oil changes all over town and it better then ever with a lot of the older employees are back , Every thing is new , Good prices and Service,

Glad they came back to town, great friendly service and cheaper than where I was going to for…read moreservice.

These folks are great! Kind, patient, and really work to find the problem before having you spend…read morea ton of money and time just guessing at the problem. Took our suv in, as the a/c was not blowing as cold as it used to. They went through it for a couple of days. Tested all the components, and then found a simple fix that was not that expensive. Thankful for their honesty, and will be back!

This is locally owned by the Satterfield family and they operate the business. They have taken…read morecare of all of our vehicle repair needs for 5 years and have proven to be capable, reliable, honest, and reasonable on repair costs. Their expertise spans across newest to very old cars. Most important to me is I trust them and can rely on diagnoses without any worry of being overcharged or having unnecessary work done on my wife's car or my truck.

Excellent service! It is so refreshing to have service from someone as knowledgeable, skilled,…read morefriendly, and courteous as Toby! I was so pleased as to how fast the oil change and engine air filter were changed out. But amazed how fast he changed out the air filter for the AC, which looked complicated on my new Cadillac. I am never going anywhere else for an oil change. Prices are great!

Everyone here is really friendly! Every time I go for an oil change, they're able to walk me…read morethrough it. They don't talk down to you which is so nice. Highly recommend!

It was fast and easy..thanks to the guys there who helped me keep going and gave me a great price!!read more

Very fast and friendly. I drove up, didn't have to get out of my car (which was abit weird as it…read morewas my first time doing that! ) but so speedy! Friendly guys.

I've been to Scotts several times in the past year. Each time they treated me fairly, and honestly…read more This was very apparent recently when I had another shop (Christian bros) fix my rear brakes. They continued to squeak, and eventually I had to bring them to Scotts to repair correctly. It was a lesson for me - next time I come here first! So far this year they have done 4 repairs for me, and given me another 2-3 estimates. They are fast, they can drop me off and pick me up, and most importantly, I believe them when they tell me what is wrong, and how much it will cost.

Diagnosed and given a quote quickly. Repaired in an efficient manner. Professional and courteous…read more Excellent service.

Young and great communicators. Very straight forward. Little awkward they're on top of a gas…read morestation but definitely great guys. Took great care of my car with $1,000+ worth of work done. Highly recommend. They don't have a website but just give them a call and they'll get back to you. I communicated with Luke.

This place is amazing!!! I was in Texas visiting family when I was having car trouble. When…read moreBrothers Auto Motive says call your brothers they mean it! I would def go back to this place! I went to the Western location and the owner helped me himself. i love going to places and having the owner be present and help while his employees are busy. Great service and in a timely manner I will definitely be telling my friends and family about this place!!!!

Came here after receiving a coupon in the mail for $25 off an oil change, and service was great. I…read morewas in and out of there in less than 15 minutes and the cost for a full synthetic oil change with the coupon was around $80. Found out Take 5 put way too much oil than what's recommended by the manufacturer of my vehicle, so the technicians at Valvoline made sure to put the proper amount.

From the owner: For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive…read morevehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Lubbock.