Bottoms is the BEST. The staff is pleasant, professional, knowledgable and easy to work with. My…read morehusband I have been bringing our automobiles here for more than 30 years. This business is honest and fair and willing and able to fix your car problems in no time at all, even in emergency situations. I have recommended them to many of my friends and colleagues. They all thanked me for recommending such a trustworthy business to them. Pricing of services is always reasonable. You WILL NOT get ripped off with big bills!!!!!

Honest and trustworthy. I've lived in Rocky Mount for most of my life and Bottom's has always had a…read moresolid reputation for being honest and fair. They have done numerous repairs for my family and I over the years. I would highly recommend them.

Very bad customer service. The lady was rude and very short and ridiculously high. I would not…read morerecommend this service to anyone. I think they're a scam.

Miguel's automotive mobile service proved to be trustworthy, competent and reasonably priced…read more He communicates well. He explained everything that needed to be done and kept me updated on the progress.

Always amazing people and work…read more Will return! I've been there three times Very knowledgeable and honest

This is NOT the same Don's Body Shop anymore. They replaced a front bumper and did not know how to…read morematch the paint. They said because the bumper is plastic and the car is metal, the colors will not match. They said that they used the original color that was originally used on the car. They also said that the car had been repaired before. Excuse after excuse for not doing it right. The colors did not match. Even the insurance adjuster said the colors did not match. After I pressed the issue and told them it was not acceptable as is. They agreed to repaint the bumper. Now the bumper matches the car. However, they would not pay for a rental car for the extra four days it took to make the bumper right. The receptionist is very friendly. However, Greg should not be in the customer service business. He would not admit that there was a mistake, never apologized for my inconvenience, and never even said thank you! It should have been right the first time. I told the receptionist that I was going to write a negative review about my experience and about how Greg was so rude, unprofessional, unwilling to make things right, never apologized, and never even thanked us. She said he is a character. I would have asked to speak with the manager, but, He Was Sitting In The Same Room and heard everything that was going on and Never offered to assist or speak with me!! I have used Don's in the past with much success. However, I will not be bringing them my business in the future and I cannot recommend them. There are many good choices of Body Shops in Rocky Mount, Stay away from Don's. (Insurance paid for the rental car for the initial work to the car. However, of course, they would not pay for the extra four days to repaint the bumper that was painted the wrong color by Don's. I believe Don's should have paid for the rental car as this was clearly their mistake) See pictures below of what they thought was a good job, and refused to make it right until I said it was unacceptable and refused the car until it was right. After a lot of back and forth, they never returned my calls, the car is finally fixed with matching paint. Note, that they Never called me to inform me of the progress of my repair or the lack of progress. I had to initiate every call. Even when my car was ready the second time, I called to see if it was ready since it was already the forth day of a 3-day repair. I was told that they are pulling it around right now. LOL I really doubt that. Show less

Excellent customer service they let you know what's wrong via a computer app and you can approve or…read moredeny the service.. They stay busy because they are best shop in RMT

We were hauling a trailer for the first time with our pickup truck and the transmission high…read moretemperature light went on. We stopped here at A-1 Brightside and they put the truck up on their lift and checked the transmission fluid. Fluid level was fine so they did some on-line research to avoid having to do a complete transmission analysis and gave us some very good suggestions. We tried those for the rest of our trip and the light never came on again. Very nice, respectful and the best was - NO charge. They said no charge as all they "really" did was check the fluid level. I'd go back there any time if I'm traveling through Rocky Mount and need transmission work. Thank you !!

F150 refused to start - Got Mr. Hayes to tow vehicle - perfect service!…read moreTimely, Top Notch truck and tow setup - Mr. Hayes very friendly and knowledgeable about towing vehicles with automatic transmission. Also very consciousness about making sure vehicle not damages - both BEFORE towing and after. (pictures of vehicle both times) And watching him perform tow - appears he knows exactly what is needed to properly tow vehicle. Note to folks in general: Tow truck - a Dodge 1 or 2 ton diesel almost new condition (I don't follow vehicle years) and truck set up as "tow" truck with addition of a mess of hardware behind the cab. Just guessing the man has $140K tied up in just his one truck! (low guess?) And - guessing he has a lot of $ to pay for whatever insurance NC state requires. Truck was near perfect clean also. Nice ride home! (Towed to my residence) Affable personality - asked him about truck mileage and he said depends on what he has to tow. Diesel tank fill up - $150. (must be small tank) and he tows enough he has to get fuel a couple times a week. So, the fuel cost for MY tow - guessing $20-30 counting his drive from his business location to/from my residence. Time? 1-2 hours of his time. Mine? half a day :( after waiting for road service to find me the tow and the time taken to get home. His driving distance - guessing 25-30 miles to/from his business location to my truck and getting my truck home. Side note: my truck started next day - ran until it got warmed up. Then refused to start again. I have "Good Sam road service" and that is who they called when wife called them for help.

Awesome Black owned company. I was stranded at an ungodly hour with a flat tire. This company…read moreresponded quickly and towed me past the 15 mile mark home. The price and quality of service was great. I definitely recommend this company to every and anyone in need of a towing service. Thank you so much Hayes Towing & Recovery.

Scott's been doing mechanic work for me for years and he does a great job! he's reliable and honest…read moreand I would highly recommend his services.

Scott is amazing- He can fix any type of vehicle Foreign or domestic. Note: this is not a drop…read moreoff and pick it up the same day shop. Plan for some time to get it done and you have to call in advance to set up a day to drop your vehicle. Best is to stop by the shop. I have had many vehicles worked on including Acuras. His prices are hard to believe good.

I just bought my wife a 2022 Honda CRV from Davenport Autopark and it was the most pleasant car…read morebuying experience of my life. Everyone was extremely helpful and courteous. Will Viverette, Gene Langley, Elbert Fisher and Angelo Phillips all worked together to make the entire process very enjoyable. What a great team! Many Thanks! W. Lamm May 25th, 2022

Please do not patronize Davenport Auto Dealership in Rocky Mount, NC. The air in our Honda accord…read morewas not as cool as we thought so we took it to them. They diagnosed it (they said) and said the Freon was on 3 whatever so they tapped it to 5. Two (2) days later it only blew out hot heat. We took it back and they said it needed strader valves. It was still doing the same then we took it back they said we needed a compressor so they put that on. Then it had a whining sound. All these services included a labor charge. We was told the aftermarket compressor may have been bad they would get another compressor but we would have to pay another labor fee. All of this picking up and returning it to fix was is less than 2 weeks. I have called the GM several times also emailed and he has not replied. This is not good business and is not treating a customer fair.

Very happy with my purchase. The Sales consultant, Kendrick, was excellent. He listened to my…read moreconcerns and what I was looking for. The staff was nice and helpful for the most part. Very professional, helpful, knowledgeable,and great customer service!

Our salesman Kendrick Sexton was great! He was very professional and helpful in obtaining our…read morevehicle. We would recommend him to someone else.