I would strongly recommend getting a second opinion before approving major repairs…read more I brought my 2021 GMC Yukon AT4 to Davenport GMC with a drivability issue just before my extended warranty expired. After their diagnosis, I was told the transmission needed to be replaced, and that repair was completed. The problem was still there immediately after I got the vehicle back. I was told to drive it for a "learning period," which I did, but nothing changed. After multiple return visits, I was then told the issue is now the engine and that it needs to be replaced. This all happened right after the warranty expired. At this point, the original problem has never been fixed, even after a major repair was done based on their diagnosis. Communication has also been an issue. I was told to contact the warranty company myself, but they confirmed that claims must be handled by the dealership and had no record of proper communication from them. The service manager, Chris, has been my main point of contact, and I've received inconsistent information throughout the process. I also had difficulty getting responses from upper management when trying to escalate.

Review for Davenport Auto Park in Rocky Mount, NC…read more I am deeply disappointed with how Davenport Auto Park handled my late husband's vehicle. After his passing, I contacted the dealership on August 9, 12, and 13, 2022, asking for the return of his GMC truck. I was told the vehicle had already been sold. However, sales records indicate the truck did not leave Rocky Mount until September 2022, long after my requests On August 9, 2022. I also have documentation showing that a power of attorney used in the transaction was voided by Cheryl Spruill, the dealership's title worker. Despite my requests, the dealership refused to return the vehicle. Matt Joyner, the sales manager, shifted blame onto the fact that I had legal representation, though I never disclosed my attorney's identity. As a company that promotes Christian values, I expected better integrity and compassion during such a sensitive time. Unfortunately, my experience left me feeling disregarded and mistreated. God Bless.

I was on the road traveling and had problems. I found Lee Ford and they fixed the problem. They…read morewere very nice people, very accommodating. I felt the price was way too high for what they did however, the manager called me and explained everything which was very nice of him.. I still feel that the diagnostic fee they charge, especially if you're having the work done there Is way way too much. I had no choice but to pay it being on the road. But I gotta tell if you buy a car from them I think they will treat you well. Very nice people to work with. Randy

We were in the market for an Expedition Platinum in Glacier Gray, which is a new color and hard to…read morefind. I visited a local dealer, but wasn't satisfied with their "Out the Door" price or the fact that I was left hanging for several days without communication. I found the exact vehicle I wanted at Lee Ford and called. I spoke with Morgan and explained that I know what I want, have a quote from one dealer, another dealer still to call and was ready to make a purchase based on who could give me the best price. All 3 dealers had the exact same vehicle/options/trim package/MSRP so I was comparing apples to apples. Morgan was eager to help, gave me a price over the phone. I thanked her and told her that I still needed to call one more place that evening and she offered her personal cell phone for me to continue to be in touch, even after they closed at 7pm. I told her I would call back by the next morning at the latest. She said that she was off the next day, but please call anyway with our decision, whether she was getting the sale or not. Not wanting to call too early on her day off, I planned to call around 9/9:30 am. She called me at 8:10 to check in. Long story short, we got a substantially better price and at a dealer an hour closer to home in VA. I was disappointed that she could not at least match the lower price, as we would have driven the extra hour to give her the sale. We were so impressed by her willingness to be available after they closed that night and also the next day on her day off. I texted her after purchasing our new Expedition to thank her for going above and beyond to make herself available. She was happy for us, asked to see pics of our vehicle and told me if I had any questions about our new Expedition, to please feel free to ask. Wow! Morgan is genuinely kind and caring and impressed us so much! I would recommend her highly for everyone in the area.

I would like to give praise for our total experience! I don't want to leave anyone out, wo…read moreif I do it is Not intentional, Jose Rodriguez, William, Ken are so generous and helpful! Best personalities, and customer care! I appreciate everything you guys did. Using your sense of humor, and honesty! I appreciate you and your dealership: ! Thanks again A. Adams and J. Rudolph!

Lee has been great. I bought my vehicle here January of 2024 and just went back for a service and…read morehad a great experience. The staff was friendly, fast, and honest. The last part being the most important. I live in Goldsboro and I'm willing to drive the extra mile to go to Lee Nissan in Wilson. From sales to finance to service they've all been spot on.

Rhonda and Lisa are absolutely amazing. I came in with a request and they worked diligently to…read morefulfill. I highly recommend Feyer Ford for all of your vehicle needs.

My new vehicle had a recall, and I made an appointment here to have it checked, and have an oil…read morechange. The service department waiting area was clean with ample sitting and a nicely stocked snack area. Fortunately, my car did not have the issue that the recall was about. They checked the mileage on my car and mentioned that they could indeed do an oil change if I wished but they suggested I wait until a had a few more thousand miles on it. Afterward I received emails asking that I complete a satisfaction survey as well as provide a free CARFAX report showing the short history of my new car.

Enjoyed our experience here with Brandon and the Team at Rick Davenport Auto Sales!!! Thank you…read moreguys did everything! Great place to buy a used Car!!! Definitely 5 Stat experience!

My son recently moved to n.c. and i needed to find a garage that was able to fix my sons car so he…read morewould not lose his job! Being a mechanic and running a auto business in CT it is hard for me to trust anyone.. Grayson was easy to work with and fixed his car promptly and accurately. The price was very comparable to what i would charge. Thank you and he will be using you again for all his service needs...unless he comes back home.. LOL!

I recently moved to Wilson and was need of a local car repair. Grayson's was recommended by a…read morefriend. They were great, replaced a battery at no charge. It was purchased from another shop from out of town and was under warranty. Just a pleasant place to do business. I'll continue to use them for future repairs.

Awesome place ,they put a motor in my vehicle,and they did and awesome job,I think they're the best…read moreplace in Wilson,

Karl and his staff were wonderful! They were timely, communicated well and were very economical. We…read morejust moved to the area and knew that we would need to find a mechanic. We can check that off the list because we will definitely be using Knight's Auto for all of our automotive maintenance and repairs.

Even though I had purchased my Kia a week before in NY, Jasmin went above and beyond in giving me…read morethe help I needed. She treated me like a repeat customer!

My battery on my 2017 KIA died, after jump starting it the radio did not work…read more The service dept. at Joey Griffin KIA replaced the battery but couldn't fix the radio. I was told they checked everything and tried to reset the radio but it didn't help. They priced a replacement radio for me at $1500. I went to Wires Inc (Car audio store) where the blown fuse was replaced at no charge!