Tharington's Auto goes above and beyond all the time. I am constantly blown away by the service we…read moreget here. It doesn't matter if it's a 20 year old vehicle or brand new, this family owned business doesn't let it go out the door unless it's perfect. Thank you for always watching out for us.

Good people, great service. Honest body shop repairs and a full service auto shop. Lisa & Scott are…read moregreat.

Excellent customer service they let you know what's wrong via a computer app and you can approve or…read moredeny the service.. They stay busy because they are best shop in RMT

We were hauling a trailer for the first time with our pickup truck and the transmission high…read moretemperature light went on. We stopped here at A-1 Brightside and they put the truck up on their lift and checked the transmission fluid. Fluid level was fine so they did some on-line research to avoid having to do a complete transmission analysis and gave us some very good suggestions. We tried those for the rest of our trip and the light never came on again. Very nice, respectful and the best was - NO charge. They said no charge as all they "really" did was check the fluid level. I'd go back there any time if I'm traveling through Rocky Mount and need transmission work. Thank you !!

This guy was amazing, such a nice guy! Response time was great. Had a call back within minutes of…read moreleaving a message. He was professional & actually worked with me on the rate after I changed the drop location on him twice! Best rates I found & I checked several others. Definitely will use them again if the need arises!

Don't ever answer the phone, they need a person that does that instead. because apparently they…read moredont know how to answer, miss out on good money for it too. if you think you're gonna get some help from them you ought to call someone else.

Always amazing people and work…read more Will return! I've been there three times Very knowledgeable and honest

This is NOT the same Don's Body Shop anymore. They replaced a front bumper and did not know how to…read morematch the paint. They said because the bumper is plastic and the car is metal, the colors will not match. They said that they used the original color that was originally used on the car. They also said that the car had been repaired before. Excuse after excuse for not doing it right. The colors did not match. Even the insurance adjuster said the colors did not match. After I pressed the issue and told them it was not acceptable as is. They agreed to repaint the bumper. Now the bumper matches the car. However, they would not pay for a rental car for the extra four days it took to make the bumper right. The receptionist is very friendly. However, Greg should not be in the customer service business. He would not admit that there was a mistake, never apologized for my inconvenience, and never even said thank you! It should have been right the first time. I told the receptionist that I was going to write a negative review about my experience and about how Greg was so rude, unprofessional, unwilling to make things right, never apologized, and never even thanked us. She said he is a character. I would have asked to speak with the manager, but, He Was Sitting In The Same Room and heard everything that was going on and Never offered to assist or speak with me!! I have used Don's in the past with much success. However, I will not be bringing them my business in the future and I cannot recommend them. There are many good choices of Body Shops in Rocky Mount, Stay away from Don's. (Insurance paid for the rental car for the initial work to the car. However, of course, they would not pay for the extra four days to repaint the bumper that was painted the wrong color by Don's. I believe Don's should have paid for the rental car as this was clearly their mistake) See pictures below of what they thought was a good job, and refused to make it right until I said it was unacceptable and refused the car until it was right. After a lot of back and forth, they never returned my calls, the car is finally fixed with matching paint. Note, that they Never called me to inform me of the progress of my repair or the lack of progress. I had to initiate every call. Even when my car was ready the second time, I called to see if it was ready since it was already the forth day of a 3-day repair. I was told that they are pulling it around right now. LOL I really doubt that. Show less

All Around Transport, crew arrived quick, crew was friendly and professional. No creepy vibes like…read morethe other companies. 10/10 thank you!

Bottoms is the BEST. The staff is pleasant, professional, knowledgable and easy to work with. My…read morehusband I have been bringing our automobiles here for more than 30 years. This business is honest and fair and willing and able to fix your car problems in no time at all, even in emergency situations. I have recommended them to many of my friends and colleagues. They all thanked me for recommending such a trustworthy business to them. Pricing of services is always reasonable. You WILL NOT get ripped off with big bills!!!!!

Honest and trustworthy. I've lived in Rocky Mount for most of my life and Bottom's has always had a…read moresolid reputation for being honest and fair. They have done numerous repairs for my family and I over the years. I would highly recommend them.

job was completed quickly and service was excellent. would recommend them highly. They were both…read moreso friendly and professional

Had a blow out while passing through rocky mount. They didn't have my tire size but called around…read morethe area to find someone who had them in stock. Turned what could have been a 10 hour delay into a couple hours. If I lived there this would be my place. ... also let my dog wait in the waiting room.

Usually great, however upon changing the oil in my wife's vehicle to save money, I realized their…read moretechnician never reinstalled the oil drain plug skid plate and bolts which ended up costing me about $50 at Toyota. Pretty cool that technicians get to pick and choose what gets reinstalled on a customer vehicle. They are good with tires, but I won't use them for other services again. Had I not done my own oil change I never would have known unless damage occurred. These things don't fall off on their own.