We have had nothing but issues with our HVAC and the original installer has simply not lived up to expectations and understanding. When we recently had another issue it was time to try someone new - so we gave J&J a call. They were very friendly from the onset - and had someone at our house even earlier than committed (within a few hours). When Randy (Service Manager) arrived he was very nice, addressed the issue in the most cost effective way (and service call charges were reasonable too), and he went out of his way to ensure we were taken care of. We will be calling J&J for future HVAC needs ... thanks to Randy and J&J for a positive experience! read more