AGN promptly arrived to service our dishwasher. They evaluated the situation and identified the…read moreissue and was able to fix the issue by cleaning an existing part. Completed a job well done. Thanks for the great job!

DO NOT USE AGB!!!!! They will steal your money and not fix the issue at hand. The lady who answers…read morephones is incredibly rude and has hung up on me multiple times and now just doesn't answer my calls. I had a dryer tech come out to my house to fix my dryer. It was NOT fixed. I called back and they told me it didn't work because my dryer vent was too dusty. So I called a company out to come clean my dryer vents and they said the vents weren't even that dusty!! And in no way should that have been the cause of my dryer not working. Then I called back about getting a refund and they wouldn't issue one. I had to call my bank to get one instead. They still have yet to let me speak to a manager about this. I am so beyond frusterated and say this with my full chest, do not under any circumstances work with this company!!!!

Doug only takes cash or checks & became very upset that I did not have enough cash for the…read morerepairs... Other than disclosing the $88 service fee, I was given no information on possible repair costs & had no way to anticipate how much cash to have on hand. He was very rude & berated me, despite earning $88 cash for diagnostics (about 10mins). Disappointing... hope it was a one off day for him

Doug fixed a dishwasher for me, very professional, and freindly. Price was very reasonable and he…read morehad my parts on hand to fix my machine, I highly reccomend Doug.

We have used AAR many times over the years. Jimmy Chavarria, who came out today, was another…read moreprofessional and quality technician. We will continue using AAR because all of their technician, like Jimmy, have been reliable, honest, and give great advice.

My Samsung fridge was cold and totally quiet. Action Appliance said they could send someone…read moreexpert in my particular brand named Brian for a miniumum $139 [plus tax] just for checking (even if he did nothing else). Brian came by 4 hours later. He took a few continuity and voltage readings and told me it was a 50% chance it was the controller board and 50% chance it was the compressor, and that a controller board would cost $700 to $800. I told him I would rather just buy a new refrigerator. He collected his fee and left. I proceeded to order a new controller board that I found online for $89 plus tax and shipping, assuming I could install it myself. I have not received the controller board, so I don't know whether my foray into refrigerator repair has been a total boondoggle or not. I will buy a new fridge if I have to.

So I hired them to repair my fridge and he came promptly and diagnosed my problem. So he…read moreimmediately told me it was my compressor but that I was in luck because it was still under warrantee. Totally honest. He went the extra mile to guide me in what I needed to do to make sure the warranty process went smoothly. He was surely an angel sent for above to make sure I was properly taken care off. I will highly recommend him to everyone I know.

From the owner: Samsung Dryers, Washers,dishwashers and range stoves…read more Business Number 940 977-0056 Call Early for same day Repairs

My fridge stopped working. I placed a fridge repair request here in Yelp, and they reached out…read moreimmediately asking to schedule an appointment! Simple! The appointment was made. They arrived on time, and got the assessment done immediately. My quote was extremely high compared to how old my fridge is, they recommended I just buy a new fridge as the price was the same as a new fridge. I will be taking their advice and get a new fridge.

It took over two months for them to inform us that the machine was deemed irreparable; a decision…read morethey had actually made a full month earlier. That determination was "lost" internally and never communicated to us or to American Home Shield. Despite calling weekly for updates, we were repeatedly told that parts were on order when, in reality, they were not. On top of that, getting anyone on the phone was nearly impossible. Calls routinely went unanswered, and Karen and Jennifer consistently failed to return messages. This was an extremely frustrating and unacceptable experience. I would not recommend this company as dealing with them was truly horrific.

A great small business run by a "mom and pop". SUPER nice folks. I'd rather shop for my Kirby…read moreaccessories here than order on Amazon! Have been coming here for a few years, and always worth the trip. I don't remember if they accept credit, but cash and check welcome.

From the owner: Family Owned and Operated since 1968. Our service department offers a free estimate and we sell…read morethe highest quality vacuum cleaners in the industry. Specialize in Kirby, Oreck, Rainbow, Dyson, Riccar and MoreStop by and visit us for all of your vacuum needs.

2nd update. Technician has been out twice. Said fixed. Nice guy…read more Leaves and same error for now 3rd time. Now two weeks without washer. Biggest frustration is this AI company. Called 3 times between yesterday and today to try to resolve this. No call back. No tech. Lost in the void. Extremely frustrating to have to come here and review to try to get someone resolve the issue. Hoping we can figure this out, but be wary of complete lack of customer service if first call out doesn't work.

I am extremely disappointed with my experience with this company. I called them to diagnose my…read morerefrigerator because it was not cooling properly. After their visit, I was charged over $500 to replace a heating coil and a defrost fan. Unfortunately, those repairs did absolutely nothing to fix the issue. Now, after spending that money, I'm being told that the compressor needs to be replaced -- which apparently was the real problem all along -- and they want to charge me even more. I don't understand why this wasn't properly diagnosed in the first place. A professional appliance company should be able to accurately identify the root cause before charging customers hundreds of dollars for unnecessary repairs. I feel like I paid a significant amount of money without getting the problem resolved, and now I'm being asked to spend even more to fix what should have been correctly identified from the beginning. Very frustrating experience, and I cannot recommend this company based on my experience.

Strange experience. Someone named Gerardo answered when I called the number they sent me (different…read morefrom the one shown). He didn't seem to know who Louis was. Anyway I scheduled for him to come look at my dishwasher. When he came, he was in a car, not a truck as you would expect a repair person to drive. He knew what the problems were and fixed them. He was done in 20 minutes. Then he charged me $210 for that! That's $10 a minute!!

This company DOES NOT keep their appointments. They were late both times. We cancelled the second…read moretime, cause the freezer was working without any work from them. They are not honest. They sent a kid to look at the refrigerator and he was sending messages the whole time to someone who knew what they were doing. They send an incompetent person to our house. A kid. I will NEVER call them again.

Stephen was great! Customer service and knowledgeable. In and out fixed the problem for us with our…read moredryer. Very reasonable prices. Will definitely be using the company for future appliance repairs. Thank you

Was referred to them by AHS warranty. Great work, very knowledgeable and was able to fix my problem!read more

UPDATE Feb 2025: This time the very very old dryer started squeaking which is not a good sound. I…read morecalled and got repair setup for the next day. Problem was the internal belt and rollers had finally worn out. Which was repaired and now back in operation with squeaking gone. Posted new photos. UPDATE Nov 2024: Good news was calling on Fri morning and getting first available appointment on Mon morning for dishwasher not washing. news is 10 year old unit was done for. Tech looked over unit did several diagnose tests to determine the circuit board wasn't working and not telling pump to fill the water reservoir. Best to get a new one. Tech recommended several brands to get and ones to avoid. So off to BIG store to get one. This tech also offered advice on care and feeding of other kitchen appliances so Action doesn't have to be called. 1st review Oct 2024: Smart call on my part if I say so to get this company. We had a ten year old GE frig that leaked a small amount of water from time to time. My guess something was plugged up and needed cleaning. Shopped the internet looking for high rated appliance service company and found this company. Website is very informative and appealed to my sense I could count on them. I was not disappointed. Called Mon and got Wed PM appointment. Tech showed up 10 min early and immediately diagnosed the problem which affects all frigs given enough time. Frig goes through a freeze/cold cycle then thaws. The water has to go somewhere and drains in back to evaporate. But after 10 years ice had built up in lower portion and thawed water had no where to go except onto kitchen floor. See photo of tech steam blasting ice inside lower compartment. He also removed back panel so I could once a year clean out drain myself and vacuum out the dust bunny clogged the air intake. Fix should last should a very long time with yearly maintenance. Tech explained they could also repair/fix all your kitchen appliances and washer/dryer. He also suggested tips to keep those appliances working long before calling them. Often they are called to repair what the homeowner had tried to fix himself. What I saw being done to our frig IF YOU KNOW WHAT YOU ARE DOING and have the right tools. This company is on my speed dial list for appliance repair...if needed. BTW: frig work comes with 90 labor guarantee today. Payment by check are credit card using app on phone. Steam cleaning ice built up in 10 yr old frig. It happens to all frigs after awhile

Great service! My dryer works like new again. Deimy was able to accurately diagnose the problem,…read moreget the part (moisture sensor bar) and complete the repair. I highly recommend Action Appliance and I will use them again for sure!