JUST RUN NOT WALK AWAY FROM THIS BUILDER. TERRIBLE BUSINESS MAN LIES ABOUT EVERTHING FROM TIMELINES…read moreTO ORDERING PRODUCTS TIMELY, DOESNT BACK UP HIS WORK. He installed completely different kitchen plans and we ordered, completely different toilets then we ordered, when we had settling issues he wouldn't address, Took one year longer that was supposed to on the build, contractors constantly telling me that he didn't pay his bills, I actually need a door repair and I went back to the sub contractor he said he wouldn't fix my door until the $4000 bill was paid for the purchase of the door by my contractor. toback will do anything to appease you, but he has not timely diligent organized. never again

In the process of selling my home I needed to have some repairs done quickly and properly. Matt…read moreToback came out the same day I called. He gave me a fair price and had his crew out within a couple of days. They did a great job, kept our house and yard clean and worked quickly. I recommend them to all my friends and family.

I have no direct experience with them other than they not responding and not following through -…read morewhen they finally did . We purchase a house built by JBS it was 2 years old when purchase house 5 years old has bouncing floors throughout the house - the red flags of customer service lead me elsewhere to resolve that's why the review

Anyone considering call and come by and view. The poor work. Crawl space was a total mess. The…read morecheap lighting is hard to find replacement. The attic is a total mess. Cost to have crawl space improved is close to $15,000. Light black mold already visible.

Let me start by saying that I give a good rating not because of the construction company anything…read moredid. We had several glitches due to the manufacturer of our front door entranceway that caused large delays and multiple trips for us to Delaware (we are not fulltime resident) to complete everything. Our frustration was shared by Anatoly who perservered throughout and adapted to what the Masonite company presented. He kept us informed of what was happening. His work is good and his price was very competitive. Despite the frequent setbacks caused by Masonite I would still recommend Solid Construction for any work. I would recommend shying away from Masonite products due to very poor customer service.

I am a property manager in Rehoboth Beach, I have used this contractor for a few years now . I have…read moregone through alot of contractors in the past , I must say he is the best I have ever had . They are very professional and do great work .

After being very happy with my first shower replacement by Coastal Bath, I contacted them again a…read morefew years later and received the same quality service for a second shower. I met with Nate, who was very helpful providing many shower design choices and a few weeks later Dyonne and Jay showed up and installed my quality shower within hours. They did a great job and cleaned up everything all within one day, leaving me with another quality shower in my condo. Highly recommend Coastal Bath!

I want to start by saying that Shayne Minnigh of coastal bath was very prompt, kind and…read moreconsiderate. He had great knowledge of their products and even took off his shoes! However he seemed to be sick with a cold or something. Not happy about that since he shook our hands more than once. Why not just reschedule!? Their prices were quite high even after several discounts. I told them how much money we had in saving and they wanted ALL of it and much more! They don't even insulate the outside wall! Really?! I can buy a tub surround at Lowes for $500 and get a plumber to do the rest for way less than 10k!! Going to continue shopping around.

In short: Average and don't expect much proactivity. I went…read morewith this company to replace the ~25 year-old roof of my house, along with new skylights and some siding repair and new gutters. The sales process was pleasant (but that's always how they get you!) and the price was very competitive. Many of the promises were kept but I had to "remind" the sales person (let's call him "Bob") repeatedly. The issues started with the actual work. The crew was supposed to arrive before 7 am and when they hadn't arrived by 8:30 I texted Bob and eventually he told me that they had an issue and couldn't come before the next day. I took the day off and got up extra early so that was very inconvenient but it happens. At night, he sent me another text that there would be another day delay. The materials and dumpster showed up randomly and without prior notice. The day of installation finally arrived but they did not get the correct skylights so they needed to come back again to replace those. The company will install roof vents for bathroom fans (which I took advantage of) but I had to "remind" Bob that he promised insulated ducts while only the standard kit was ready to be installed. Also, instead of marking the exact location of the vents from the inside of the roof, they simply estimated it and were off by a rafter so the airflow is impaired by unnecessary bends. In addition, the ducts were about twice as long as necessary and all curled up so I had to shorten them myself to optimize airflow. Overall, the actual roof replacement was done nicely (as far as I can tell) and the new roof looks beautiful. The skylights were installed a few days later and look great but the installers didn't bother taking the security tape off the blinds or even testing if everything works right. I am sure that Velux expects more of their installers. The other crew (see below) was kind enough to do that for me, as well as fill in the ~half inch gap with sealant. The other projects (performed by a different 2-man crew) included replacing some flashing above the front porch and around the garage door as well as putting up new gutters. There was a lot more rot damage than expected but I was willing to pay extra for that. Removal of one of the beams caused a big hole in the drywall inside and Bob did not offer any help for repairs just "this happens and is not covered" (I paraphrased here). The two guys, however, were extremely nice and did a fantastic job, going way beyond basic service. The gutters are great and drain well, the new flashing is wonderful. In summary, I am happy with the outcome but I wish they were more proactive and would guide customers more during the project, just like they do during the sales process. For example, Bob was on vacation the day my roof was installed and while he did respond, I was wondering why he did not simply connect me with another rep so that I don't have to bother him on his day off. I also felt like I had to remind him to remind his crew of all the items we discussed. Would I have gotten better service elsewhere? Probably not. I was most disappointed though that I gave the company time to discuss my concerns (after I already paid the bill) but Bob simply ignored me.

We are so thrilled with our new home! This is our first experience building a custom home, and from…read moreour very first meeting with Harvey to the finished product, it has been a distinct pleasure to work with Turnstone Custom Homes. Erik took our rough concept and designed the perfect home for us - and on a very narrow lot with plenty of restrictions. Lisa was a very patient and calm guide as we faced the daunting task of design selections. And the project management team led by Morgan and his skilled colleages, Jason and Mike, are true professionals who care about the details and the product they turn out. The entire Turnstone team is extremely knowledgeable, very responsive, professional, courteous and friendly. They were excellent at managing costs and completed our home on time (maybe even a little early) and under budget. We're almost sorry that the construction is finished because we miss them! If you're planning to build a custom home in Delaware, Turnstone Custom Homes is the company you MUST use!

We built two homes with Turnstone starting in 2020, until we fired them for breach of contract…read more We've been in the midst of an extensive redo of both houses (with a new contractor) with great financial burden, so I have decided to share my experience with others in hope others will do some due diligence before engaging with them. The issues are almost too egregious and numerous to note. That said, the main issues were contracting for a custom kitchen/built-in closets and getting boxed cabinets which were installed with untenable damage, color variations throughout, and missing components. Our custom wood siding was installed outside the manufacturer's installation guidelines, resulting in one entire house needing to be resided with extensive modifications to the installation, necessitating the addition of 2" wood firing to attach the vertical siding. The wood refiring has changed the envelope of the house, which required removing windows, changing the internal window sills, retiling the bathroom sills, pulling out the external electrical panels and outlets to meet the new envelope, etc. They installed four custom metal panel windows and doors, also with considerable damage; they leaked, the metal rusted from all the installation damage, wouldn't close, etc. Most of the windows in one house weren't flashed and our largest (and most expensive windows) were installed incorrectly. Between the siding debacle and the leaking windows, we've had to remove or reinstall or replace almost all the windows. (One window came in white and they actually painted it black instead of replacing it with the correct window--no kidding. ) The HVAC was installed below grade and created extensive leaking in both basements. Finally, the patio drain required per the plans was not installed. We had to remove the patio, install/dig a large drain, and replace the patio to move the water away from the house. I have another long list of items, but these are the main issues. Each validated by both an experienced and reputable engineer and our current contractor. To date, we have spent over $525,000 correcting the issues. This does not include things that were unfinished, only done incorrectly. We have estimated it will take another $150,000 to finish the project. I'm in the midst of arbitration with Turnstone, so you might be asking why I am voicing this concern before things are resolved. Just today I have talked to three people who had similar experiences with Turnstone. It's not just the workmanship that's of concern, but the consistent way they've not stood their work, gas-light people who had valid concerns, and left clients with sub-par solutions. They want to blame their issues on their clients, or COVID, or vendors, but it's become so obvious that Turnstone is shaking and jiving in hopes of avoiding the enviable responsibly that comes with living up to their promises. My only hope is that my review offers other clients a moment ask more questions and Turnstone to reconsider their business practices.

These guys are great! They understand the difficulty we are having due to the emergency and do…read moreeverything to make it easy for us. They explained that they would perform the water mitigation and put us in contact with a restoration contractor. That worked perfectly. Their equipment was in our condo until they had completely dried it out. Restoration was anticlimactic. Through the process, Esther kept me up to date on everything that was happening -- she is a jewel. I can't say enough about the technicians and the concern they showed for my condo. I give C&B my highest recommendation.

These folks came in to do water mitigation and repairs. Matt knew which insurance I had. Matt said…read morehe'd help me get back to normal. Matt misled me. C&B never intended to do the restoration, and they left me with half my floor ripped up. These folks are dishonest and manipulative. Do not hire them if they say they'll do the entire job. They only want to do mitigation - they won't do the restoration. They also left my walls in rough shape according to other contractors, appear to have cracked an HVAC drain pipe, and generally made a huge mess that I've had to live with. They've repeatedly trash talked my insurance company, terrifying me by implying that my house is going to sit in disrepair and be unlivable like another house nearby. They neglected to mention that the house they are referring to has structural damage and isn't at all like my house. They're just fear mongering and trying to whip me into a panic. It's awful to do that to a single parent who is just trying to get back to normal. Use another company if you want a job well done by people you can trust.

We hired Jack Abell to put on an additional living space & 2nd floor addition onto our existing…read morehome in North Ocean City. Being local business owners ourselves we strive to find other local businesses to support when we can. From start to finish Dylan, Andrew and the entire crew were great to work with. They were professional, prompt and communicative. When we decided to add a few more tasks to the list they adapted and provided the right crew for the job. We couldn't be happier with the results. If you are looking for a one stop shop for any home renovation--Jack Abell is the way to go. You won't be disappointed!

Contacted Jack Abell to replace the boards on our deck and front porch along with replacing lattice…read morearound the deck and porch. Dylan came out and put together an estimate that we felt was reasonable. We responded with questions on the work and then planned to sign the contract. Called several times and never received a response. Someone did answer the phone once and told me how busy they were. Two months passed and never received a call back or response to the email on the estimate sent to me. If they are too busy to respond to questions on a quote, question if they could find the time to do the work. Disappointed because had heard great things about Jack Abell Inc. Dylan was very knowledgeable and seemed like we would receive quality work.