Hostess's were rude. Had to ask server for a menu. Won't return to this location

I absolutely love J. Alexander's. I always have loved this place. I am yet to be disappointed after all these years. The ambiance in every location I've been to is almost the same, and I like it. I'm a fan of their use of wood, stone, and dark colors in the inside. I'm an even bigger fan of the menu. There are so many things on the many I enjoy. The menu itself is quite versatile. Their appetizers, sandwiches, and salads are all fairly reasonably priced. Their entrees are price, but high in quality. So you can go there for an affordable, delicious meal. Just because you pay less for salads and sandwiches does not mean they aren't high quality fare as well. My favorite is the chicken salad sandwich or Alex's salad or the Ahi tuna. But I've gone there and happily ordered the filet and splurged on a more "upscale" sort of meal. This restaurant just satisfies any expectation or desire. In addition, they have delicious sides, a full bar with some good martinis, and an extensive wine list. Not to mention an impressive dessert menu to finish off your night. Did I mention I love this place? read more

Love this place. Definitely my go to restaurant when I'm hungry and can't decide what I'd like to eat. The options are great because there is a little bit of everything. Staff is very helpful but service is usually a hit or miss. read more

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Exceptional service and very tasty food. Went for lunch and had the Thai Kai salad and the chicken pasta soup... It was amazing! We had some tasty fries too. I loved everything. Definitely returning. read more

At one time this was my favorite go to place in the area. This last time I went I had a horrible experience. The service was not good at all. The server did not pay attention to my table. I ordered the Alexander salad and I was disappointed in the salad mix. They had the best salad in the past and then they changed mix. I ordered food to go and it was over cooked and was to up to the Alexander's standards. The topper was it made me sick to my stomach. I called the next day to request a refund and they just blew me off. I will not go back until they make it right. read more

Horrible customer service. First they failed to give me a menu and the waiter shows up 2 mins after I sat down asking me if I knew what I wanted! Never asked me if i wanted a beverage. Then comes back like 15 mins later after i get a menu, takes my order and I kindly ask for a beer. Never brings me the beer and someone else brought me my dinner out without my beer like 20 mins later. Then I tell the girl I never got my beer and she says "oh, you're not paying for that" and brings me the beer. The waiter finally shows up once more with my bill with the beer on it. Lol. I just paid it and wanted to be done with this joke of a restaurant. I got the $45 rib eye and it tasted like bbq sauce. Ruined. You don't cook a ribeye with bbq sauce. Salt and pepper seared always is how you do it. He should be fired for being a rude dumb ass. read more

What a beautiful restaurant. What a comfortable booth. The martini is huge olives delicious. They consistently deliver "straightforward American food" as promised. Service decor are amazing. Big NY strip steak is juicy. Peppercorns and sea salt on each table. Don't expect gastronomically fantastic--it's a big organization. read more

J. Alexander's - New American Near Me - West Bloomfield, Michigan

I do not know what happened! I used to love this place and it has totally gone downhill in the last year or so! I ordered a salad with my meal came incorrect I send it back. So I took one bite of the replacement salad and went to go use the restroom came back and but there's food, are they trying to rush for some reason I know they didn't need the seating because the restaurant was practically empty. The steak resembled spam! The fries were good however, trying to keep a positive. I've had better steaks from the dollar store! I hope someone a power reads this and changes what ever they changed to make him terrible because I will not return! read more

J Alexander's is our favorite restaurant. It's a little pricy, but worth it in every way! I love the chips and salsa, the French Dip, the fish tacos and, of course, the Filet Mignon with the steak butter!! It doesn't get better than this. read more

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There's a reason I don't frequent J's anymore. I usually grab a seat @the bar (great service there) decided to grab a table. The wait was 1 hour 20 minutes, after being told the wait would be around 1/2 hour! Pager finally goes off...mass confusion between the 3 hostesses standing @the desk erupts.! Not one person apologized for the wait, or confusion. Once seated, the booth seats are so worn and low, which meant the label was so high...it felt like I was resting my arms on the roof of a car. The waitress took our drink orders, put a small menu on top of our main menus and said, "Let me know if you are are interested in any of our specials"....wow!!! That's how it's done @J's now? I'm not a fan. It was so late when we were finally seated, my daughter and I decided to share a meal. We were told that there would be a $5-$6 up charge to split the meal in the kitchen, so she would just bring us an extra plate! My "Long Island" tasted like it was poured directly from a ready to serve bottle! Where has J's class gone? I'm not a fan~ Won't be going back, anytime soon~ read more

Excellent and as expected. Service was prompt and very accommodating, nice ambiance if not a tad "cookie cutter-esque" Prime steak and salmon (something or the other) was the order and the steak was cooked to perfection. However, per my experience in the culinary world, they are overpriced, considering prime29 and others that fare higher in the overall experience. read more

Food was good and the service was great! The portions were large and the decor in the restaurant is nice. More upscale that I thought based on the $$ rating. read more

I've been to J. Alexander's several times and several different locations in the area. The service is always excellent, and the restaurant has always been full when I've been there but I've never had to wait to be seated. The calamari, rattlesnake pasta, chicken tenders, and carrot cake are my favorites. We've also tried the Tuscan steak, Prime rib, Gumbo soup, Not Your Ordinary Mac N Cheese, and Smashed potatoes. These were all ok but I don't have to have them again. This is a great restaurant and a nice go to for a dinner date. read more

I thought this restaurant was wonderful. From the ambiance to the food to the service it was great! The decor is very fitting and comfortable. I really liked that although they were crowded they did not try to rush us out. Our waitress was very friendly and anticipated our needs before we had to ask for refills etc. We did have to ask for crossiants (which were heavenly) and from what I understand they serve them only upon request now. They forgot to bring my dining partner's soup and our waitress apologized profusely. She did package it up to go. The menu offered quite a variety of salads, entrees and sides. The Alexander salad was ok. I probably would not order it again because of the shredded cabbage. The vinegeratte was great. My partner's French dip looked fabulous. Portions were generous. We opted out for dessert however the carrot cake looked mighty tasty. Overall I would definitely return. Service was friendly. Food was good and the ambiance very nice. read more

Great staff and food. My food wasn't to my liking and they gave me No problem replacing the food. No attitude whatsoever

I'm not usually a fan of Chain restaurants but J Alex is an exception to that. Very good & extensive menu, better than average service, well made drinks, good wine list. All round nice atmosphere. The salads especially are very good. I like the Thai salad, its got nothing to do with Thai food, but that's OK it tastes really good. read more

Prime rib sandwich with killer horseradish...you...must...have...one. Seriously, you must. So it's a chain, and yes, it can get a little pretentious around the bar area depending on the night and you get either the cougar on the prowl or the late 20's to early 30's looking for her M-R-S degree to come along...but it's still a decent place. I've been here countless times for drinks after work for one reason or another (farewell parties, launch parties, just because we wanted to have drinks and this is the only place the boss would go parties...), and I've never had a bad time. The bartenders are very well versed in mixing cocktails, and can definitely handle their own with just about anything you want to throw at them. You can get food at the bar, or get seated, take your pick. read more

Made a reservation for two at 7:30pm on a Wednesday. It wasn't overly busy but it was probably a good thing that we had the reservations. When I spoke to the hostess on the phone she said they only take reservations for parties of four or less and call aheads for parties of five or more, something to keep in mind. The Lucky Star Cabernet wine was very good and so were the crab cakes and mac n' cheese. The crab cakes are small and you think they aren't going to be very filling but they are filled with crab and really do fill you up; I ended up taking the second one home. The sauce on the crab cakes was amazing, spicy but very delicious! The Mac n' cheese was very creamy and baked to perfection, also took some of the mac n' cheese home. The place isn't super fancy but it's but casual, it's someplace in the middle. You can get away with dressing up and not feel out of place. Overall we had a wonderful evening. read more

The only thing better than a good product is a consistently good product and this location is exactly that. I have been here a handful of times over the last two years and never been disappointed. I am a creature of habit and get the New York strip steak every time. Served with a 3 cheese baked mac and cheese this is an instance where the side is as good as the main dish, and that is saying something because I consider this steak to be the best in the area. Service is typically top notch but when really busy (and it is typically really busy on the weekend after 6 pm) service can lack a bit despite the best intentions of the wait staff. I will continue to go back but will be cognizant of the clock and go a little earlier. read more

J. Alexander's - New American Near Me - West Bloomfield, Michigan

I'm love J Alexander's. I always eat my food before I can take picture. I love the spinach queso dip. My husband had the Alex salad. Always a great choice. I had the roasted chicken, yummy!! It's more than enough to share or have left overs. My daughter had the chicken tenders and my son had the penne pasta with marinara sauce. They do have kids options although it's not on the menu. I wish they did offer fruit as a side. At least grapes, apples or oranges for the kids. The staff is always great. We had a really nice waitress. She put the kids order in first and didn't miss a beat with keeping us happy. They also have a new brand of ginger ale. It's really good. Get it next time you go. read more

I came here off a friends recommendation and the food did not disappoint. I had the the New York Strip and it was full of flavor. The staff all seemed very energetic and seemed to be happy doing their job. My server Brandon also answered all my questions happily and did a very good job of taking care of me. The manger Bryce was also very welcoming and seemed to be well respected by his coworkers. read more

Not worth the price, gas prices too high to waste your time for so-so experience. Happy eating everyone

J Alexander's is always a reliable place to have a nice dinner and drinks. The menu hasn't changed over the years, but there is enough variety to satisfy any taste. My husband always tries different specials, and they are sometimes hit or miss. I stick to the either the Carolina Crab Cakes, the shrimp tacos, or the Mr. Jack's chicken platter. I have tried several of the steaks on the menu and they're always "okay"...nothing more, nothing less. The sides, especially the mac and cheese, are absolutely delicious. The reason fro 4/5 stars? Well, they don't take reservations anymore, so there is always a wait. You can call ahead, but then you're stuck playing the guessing game in regard to the actual wait time and you still have to wait sometimes 15-20 minutes for a table upon arrival. I also do not care for the fact that most of the servers do not automatically bring you a straw with your drink (water, pop, or alcoholic beverage). Overall the restaurant is, as I stated, reliable and rarely a disappointment. The food is always as expected and the service is typically decent even when the restaurant is extremely busy. read more

Very nice and relaxing. I had a turkey burger and Mac and cheese. I was so hungry I forgot to take pics... Lol!!! Definitely will be back!! I love this place!! read more

J. Alexander's - New American Near Me - West Bloomfield, Michigan

J Alexander's is definitely one of my favorite restaurants. The ambiance is always nice. I never have to wait very long for a seat. You definitely get your money's worth here. We always always always order the calamari. I am not exaggerating when I say that it is the best calamari I've ever tasted. The marinara sauce that comes with the platter is perfection. I order calamari at other restaurants and it NEVER compares to J Alexander's. The steak Maui is also a favorite of mine. The steak is cooked to perfection and the mashed potatoes are an added bonus. Honestly I have never had complaints about any of the steaks on the menu. The only complaint I have from this place are the fries. They're smaller than shoestring fries and very crunchy; no added flavor at all really. I can do without. I would recommend J Alexander's and this specific location to anyone. Definitely a good time. read more

I have dined at this place so many times and have never done a review. This is really the only "chain" restaurant my boyfriend and I patron and enjoy. This place is really consistent which makes it an easy decision. For appetizer I highly recommend the smoked salmon and for an entree the specials will always provide something quite yummy. I will say the prices are a bit high but for consistency we role with it. The wine list is really vast with good options. We usually sit in the bar area of this location and the service is generally pretty good. So when you are wrapping up your shopping on Orchard Lake and are heading toward 696 thinking "Man, I could go for a nosh before heading home." Stop in- you will find something delicious and a glass of something appropriate to wash it down. read more

I have been to J Alexanders in West Bloomfield 3 times in the past 6 weeks and have enjoyed a very good meal. The fish is excellent, prime rib sandwich i just ate 2 days ago which is delicious and the carrot cake is the all mighty! J Alexanders has a great bar so if you ever want to meet some friends after work for a drink and chill out this is a perfect spot. read more

I go to the J. Alexander's in Troy with my boyfriend a lot, but I love J. Alexander's in West Bloomfield. It a great place when you live in the neighborhood, and you don't feel like driving far to eat. I like the atmosphere because it is dark and cozy. I go there with my mom and dad all the time; but mostly my mom. We go there so much that we are regulars, and every time we go, we ask for our favorite waitress. When I go, me and my mom always get the Chicken Finger platter with a loaded baked potato and the grilled chicken salad. Lately I have been switching up my order with the Cypress Salad. On the menu I have had the *Cilantro shrimp *Hyde park (turkey club sandwich, but I would always get it minus the ham) *Veggie Burger *Rotisserie Chicken Side Items *Smash potatoes *Israeli couscous *Mac n Cheese ( It was ok) *Orzo & Wild Race *Grilled Zuchinni Salads Alex's Salad Cypress Grilled Chicken read more

I'm in town on business and always looking for something quick + good. That is usually a hard combination to meet. There is a J Alexanders near my house in Atlanta, so I knew the name. Food was good. I sat at the bar like I do most restaurants because I am not with anyone. Service was great. Girl behind the bar knew all the locations in Atlanta and we chatted for a little bit about that. For the price the food was really good and delivered just how I ordered it. Fries are awesome there, thin and crispy sort of like a steak and shake, and with a plentiful serving. I ordered a glass of wine to accompany my meal and it was delicious as well, again with a nice sized pour. Would go back. read more

I absolutely love this place. The atmosphere is great and they really take care of their guests

This continues to be the WORST service not matter where you sit or when you come . This is the last time we will come to this location!

I have wanted to try this restaurant for the longest time. I was told that their artichokes are amazing. So we went last night. What a disappointment. First they didn't have the artichokes so that was upsetting. The waitress was very sweet, but should probably be doing something other then serving tables. The service was horrendous. I have never experienced such bad service in my life. She never came around the table. When we asked are something she came back. The food was cold, we had to send it back. And it took forever to come back. She didn't serve bread. I asked for it when we were almost finished. The cocktails took forever and the restaurant wasn't ever busy.The napkins were making me gag. The all smelled like a deep fryer. I have a great sense of smell and it was awful. I had to get the napkins off the table. I might try to get a carryout one day, just to try the artichokes. But I won't be back, that's for sure. read more

I ordered TOGO from the bar and asked for plasticwar and was told that they did not have any. During my exit I noticed a few servers standing around and asked was the resteraunt out of plasticware or do they just keep any on hand. The servers stated never have any and didn't know why. I asked to speak to a manger for a refund due to me not going home and the place I was heading not having utensils. The manager Audrey told me they were not "fast food resteraunt and didn't stock plasticwear". When the bartender noticed I was getting a refund, and was told why, the bartender suggested the manager Audrey give me a fork , Audrey told her no and proceeded with the refund. Don't expect for your customers to assume you wouldn't have plasticwear when placing a TOGO order, her response telling me this wasn't a fast food resteraunt was rude. You offer TOGO options therefore plasticware should be available when requested. read more

They never disappoint I have ordered lunch and dinner. order steak, tacos, hamburgers anything it all taste great! I am not the biggest fan of carrot cake but I will have carrot cake from them anytime, it is absolutely delicious read more

The manager, Bryce was extremely personable and was great !! Food was great also!! All staff does a great job!

This is one of my favorite restaurants when I visit my home office in Michigan. Every dish I tried has been excellent. The grilled Salmon with mashed potatoes is phenomenal. Managers and staff very attentive. My colleagues tried the steak and calamari and they were raving about that as well. read more

This is an excellent restaurant. We mostly go for the side dishes like the Mac n cheese and always finish with THE BEST CARROT CAKE anywhere! My last visit I had an excellent Grand Mariner up neat & chilled. Well done. It is expensive but it is good. Enjoy. read more

Sent back cold food. Manager never stopped by. No hard feelings, wish them well in their future endeavors.

I have dined here several times through the past 4 years and in the past been very impressed and satisfied with both food and service. But I have noticed that the service and the food has declined in recent months. Some of the servers did not allow for adequate time for eating before returning to the table. My party and I felt as if we were purposely being rushed out. The food was subpar for the price. And now, to read that this restaurant and its management and owner openly allow hate speech, racism and help its employees will go to any length to assist and hide a customer who spewed hate speech and hurled it at an innocent couple is deplorable. I FULLY support a BOYCOTT of this restaurant. read more

Very clean and yummy. I don't think I have had a better burger from a restaurant. I love this place and the calamari