This place was a treat! The hubby scheduled a couples massage and we both were very happy with our…read moreservices. Definitely skilled technique and targeted stretching and massaging of problem areas. We then got to use the hot tub outside with a glass of champagne. There were cats roaming the garden. Everyone was great! What a neat place!

I booked a Garden Goddess combo for myself and my sister, including a facial, paraffin, hot stone,…read moreand a 90-minute massage. I tipped $200 and thanked the staff, but I want to share feedback because this business has real potential. Unfortunately, due to several fatal flaws, they've lost a high-value, repeat spa customer who frequently gifts spa experiences. I hope ownership takes this seriously and makes improvements. First, the entrance is difficult to find. There is no clear signage, and the only visible gate says "welcome" but is shut. Once we found the correct entrance, the steps were covered in months of dead leaves, completely obstructing them leaving an unsafe, unprofessional, and ugly entrance. Fixing would cost 5 minutes. Upon entering, we were not greeted warmly or offered water, tea, or wine--standard at this price point. We were simply told to remove our shoes. We had to ask for water, which was served in a tiny cup with no carafe to refill ourselves. The waiting area was visually nice but had absolutely no music, creating an awkward, tense atmosphere instead of relaxing. We arrived early to change into robes, as I confirmed over the phone, but none were offered, we had to ask. The robes were old, worn. It was also 90 degrees, and the AC was off. After an awkward exchange where they said they could turn it on "if we wanted," we said YES but it was never turned on it seems. I discover that music was handled individually by each therapist on their personal phones, which led to interruptions when switching providers. Notifications disrupted the experience, and one therapist clearly didn't review my intake form. I had to stop her mid-session to change the music from loud lo-fi to the healing frequencies I had requested. It made the intake form feel pointless. My facial was extremely disappointing. The esthetician needs severe coaching, she used harsh, fast movements that were stressful rather than relaxing. She used Kleenex on my face, which broke apart during use, and did not fully remove exfoliant before continuing, causing gritty residue to be rubbed into my skin. During the enzyme, she left me alone instead of providing a neck or shoulder massage, which is standard. The paraffin treatment involved an awkward wax-filled glove that was difficult to use and poorly applied. The massage started without consideration of my intake form. The therapist immediately worked on my inner thigh: an area I explicitly marked as off-limits due to a serious injury. I had to stop her. While her technique was otherwise good, she made loud, constant hissing and huffing noises, which were distracting and uncomfortable. Bringing me to the most frustrating issue: I had clearly requested separate rooms when booking, and this was confirmed. Instead, we were placed in the same room without acknowledgment, explanation, or apology. I didn't speak up because I didn't want to disrupt my sister's experience, but this was a major breach of expectation. Upon checkout, the staff member remained seated, made minimal eye contact, and showed little appreciation. The overall customer service felt cold and disengaged. I will not be returning, but I hope this feedback is taken seriously. With better attention to detail, communication, and professionalism, this business could significantly improve and retain customers like me.

It hasn't even been hardly 5 minutes since I left from my (first EVER!) waxing appt with Helen, but…read moreI couldn't wait to write a rave-review of my incredible experience!! Not only is her studio instantly calming thanks to the artful and relaxing environment she's created, but her personality and expertise immediately put me at ease. She thoroughly explained every step of the process in the utmost professional yet chill manner. She made sure to check throughout the process if I had any questions, and gave an understandable and detailed aftercare protocol to follow. I wound up purchasing one of the exfoliating products she recommended, but unlike some salon experiences, I NEVER felt like she was pressuring me to buy the product, which I greatly appreciated. I could go on-and-on about how wonderful Helen is both as an esthetician and person in general -- I will 1000% be back to see her and can't wait to recommend her to friends!! Thanks again, Helen!! You're the best!

Um, t'yea!! What a great experience!! First time with Helen and she was thorough and explained her…read morewhole process. Clean. Professional. On time. Seems right in line with prices nearby. Gotta say- the pain is worth it. Walking out refreshed feels amazing :D

This place is NOT a relaxing atmosphere. My room had a ton of windows that let in a lot of light…read more When you are on your back you just see a ceiling of water stains. Fire alarm was pulled out of the ceiling. The whole room should be for storage. Massage was inconsistent. Normally they spend equal amount of time on each side and do similar things. My masseur spent maybe half the line on my left side than she did on the right. She also used different techniques on each side, and there was no reason for it. Also, I got the CBD upgrade, but I know she didn't use it but charged me for it. They say it is controlled, so the from desk lady poured it in a cup for the massage lady to add it to the cream. When I was dressing, I saw the oil still in the cup. I didn't question it at that point because I just wanted to get out of there and had a gift card, so I wasn't going to come back anyway to use the rest of the money. Maybe their other locations are better, but don't go here.

Heather is a very intuitive massage therapist. Her hands are irreplaceable. She is a…read moreprofessional in every way. Highly recommend Heather all day everyday !!

I never had my brows threaded (I waxed my own) until my daughter forced me to come with her. I'll…read morenever go back to waxing. I've been here multiple times, and I'm always in and out in under 10 minutes. Even when there are several people waiting, they're fast. They do a beautiful job on my brows. I'm super picky, and love their work. I have thick, dark brows, and they always look absolutely perfect when they're finished. I'm not a chatty person, so I love that there really is no small talk. The ladies ask what you want, do it in silence, and off you go. If you're a chatty person, you may not like that, so take it for what it's worth. The price recently went up a couple of dollars (I think it's $14), but it's well worth it to me.

This is my favorite place to be get my eye brows done. They always do a great job and it is so…read morereasonably priced! Services I've gotten done here: eyebrow threading, eyebrow tinting, upper lip wax

Natalie, the owner & lead stylist at Zephyr Salon, truly knows her craft. She's been in the…read moreindustry a long time, and it shows in both her confidence and her ability to create a look that genuinely suits you. She has a clear vision, listens well, and makes you feel completely comfortable and understood in her chair. The salon itself is such a vibe. It is fun, lively, and beautifully designed. The built-in bar is a huge bonus. Being able to enjoy a cocktail or a glass of wine while getting your hair done takes the whole experience up a level. Natalie clearly has an incredible eye not only for hair, but for ambiance too. If you're looking for a stylist who truly knows her stuff, runs a gorgeous salon, and stays fully booked for a reason, Natalie is absolutely your girl.

Megan is professional, a calm, supportive listener. A stylist who executes the discussed style…read moreplan with a gentle positive spirit.

Very nice place. A little small. Easy to fine. Very professional and pleasant…read more Cal.ing and timely. Raised my eyes to the sexual harassment form but understand the business requirements. Wonder if the ladies had to sign. I had a Brazilian and butt waxing. I felt welcomed and not weird.

I've been coming to this spa for a while and always trusted the quality because of Janet's…read moreprofessionalism. That's why I booked a Brazilian with Piper, who had the most reviews and came highly recommended. When I arrived, however, I was switched to a different technician without being told in advance. Unfortunately, the service was not done properly. Multiple areas were missed, the technique was rough (including re-waxing the same sensitive area), and I left with significant irritation and bumps. I'm 15 weeks pregnant, and I had chosen this spa specifically because I wanted to feel safe and confident in the provider's experience. I reached out afterward and was offered a "touch-up," but with the irritation I experienced, it didn't feel safe to continue. This was not the level of care or professionalism I expected, and I'm really disappointed given the spa's previous reputation.

This review is for Spa St. Louis: A sanctuary in the middle of St. Louis…read more I stayed at Hotel St. Louis for conference, and was in dire need of a haircut and color. Miranda cut and did subtle balayage on my hair to mimic Sandra Bullock's hair in Ocean's Eight. She hit it out of the ballpark!! Spot on. Couldn't be happier.

The booking is always easy and accurate on-line, and on the phone…read more Bennie always gets it right for my wife! The atmosphere is friendly, active, and has a great vibe.

They recently remodeled this spa and I love the updates! There's new furniture in the relaxation…read moreroom and the quiet room. You're now allowed to socialize in the relaxation room. The quiet room used to get a little loud for me but now they have curtain dividers and they keep the curtains closed so it's dark. Unfortunately, they added books on the table in the relaxation room and someone thought it was a good idea to bring a book to the quiet room. I could hear every page turn. They have new massage beds that are a lot more comfortable and they can adjust the head and foot. So nice. You get to choose your massage oil scent and they still offer the wellness shit when you check in. I think the slippers are new but the robe was not from what I could tell. They have new snacks. I miss the dried mango but I will live. They have nice, fluffy blankets you can use. Staff was very friendly. And I absolutely love the manager. She is amazing. You can still order food. They take you to a quiet hallway to eat. Unfortunately my server disappeared on me but I walked back to the spa and they took care of me. I also love the chocolate and tea that's provided after your massage.

Had a great time at the Spa! Out of town visiting and enjoyed my time. Massage was wonderful, the…read morered light sauna is thee best! Didn't like having to leave the Spa to eat, but the eating area was quaint.