I explained my birthday was Saturday November 1, but I wanted to take advantage of the free 20lb…read more Fill up for my propane tank as I was going out of town then. They asked to see my DL and without hesitation filled both my tanks and I was on my way. The lady that took my CC was one of the most helpful and most attractive ladies I have dealt with in a while in this area. I know ill be back as their " Texas hospitality " and friendliness struck a cord.

Family owned business.. Extremely helpful, friendly and knowledgeable ! Even though they should…read morehave closed promptly at 1 pm today, they stayed until we had finished our concrete project! Exceptional customer service! Thank you Bay Area Rentals!

Baygas has been providing excellent service to us, delivering propane to our home for the past…read moreseveral years. It's a wonderful no-hassle service and when I do get the chance to say hello to one of the people making the delivery, they are always pleasant and professional.

I had to get propane to prepare for the upcoming freeze in our area…read more We looked around and found BayGas Propane. What a great decision we made! We took our RV tanks to the location and were quickly met by Samantha, a great woman working to fill them. She was good at getting us our propane and was friendly and knowledgeable. Although refilling propane tanks is occasionally necessary in an RV park, I've never liked getting them filled. We will return to BayGas Propane because of our experience, Samantha's friendliness and professionalism, and the reasonable cost of the propane. Thanks, Samantha, for making the tedious task of filling propane tanks one that has given us a new place to go.

Makayla, Next time you Cancel someones reservation, take…read moreownership for it rather than blame "traffic". Great customer service...

Horrible experience they have a doorbell by the propane tank refill and it says to push it to get…read moresomeone to help I waited for 20min and no one came or anything. Both employees walked outside and saw me standing there but just went back inside and talked to themselves instead. What's the point of having the bell if they aren't even willing to walk a couple of feet to assist you. I decided to leave and take my business elsewhere overall horrible customer service.

These folks FILL the bottles. You can quickly tell when you pick up the bottles to place them in…read morethe truck. Great service and friendly. Great customer service.

Great people. Good prices, friendly, quick service. This is where I will get all my tanks refilled.read more

I definitely do not recommend. They obviously don't want/ need business. I called to become a new…read morecustomer. I spoke with Shirley first, who told me I would need to speak with the office manager, because they won't drive in pasture land. I found that strange. I spoke to the office manager ( I think her name was Peggy) , and explained we are usually filled directly over our 4 ft fenced yard. They pull around the back of our house ( still on our property as we are on acreage), and reach over the 4 ft fence to fill. She told me it was $125 fee to safety check, to which I agreed. Then she told me she would have to send someone out to see if they would be able to fill it first, due to having to pull in behind our yard fence through our pasture . Again I explained, we are on acreage.. and our home and land are built up where the butane tank is. I honestly felt like I was supposed to beg her to have someone come out to our house. We are 6.2 miles from this business. It should not have been a huge ordeal , like these ladies made it out to be. I was transferred back to Shirley, and I asked for a time frame of when someone would come out. She was rude and talked to me as if I was ignorant, and said "well it's definitely not gonna be today." I was taken back, but just responded with that's fine. I'm not in any hurry. I just need a heads up, as we own a business, and I need to be home to open our gate and show them everything. Shirley said that someone would call me when they were en route to our house. plenty of heads up there. I agreed, but had a bad feeling about it... so I called another company immediately. While I was on the phone with the other company, Peggy called me once again and asked me to return her call. I returned the call to be told that she had her field guy look at our house on a map, and they definitely won't be able to service us. I told her that was fine because I had actually just called another company anyways. Our home isn't new. It's 22 years old. Nobody has ever had any issues filling up our butane tank. I added a picture of how far they would have to reach over our fence. Also, their safety check fee was three times what the next company is actually charging me. I don't really care about the cost honestly, but I do care about how they treat customers and they are a huge disappointment in customer service.These people were downright rude, and not accommodating at all. I would definitely look elsewhere if customer service is important to you. They refused to even send anybody out, after looking at our address on a map.

This company is absolutely the best! I've worked with several different propane companies in the…read morearea now and the service from these guys is amazing. Our residential tank ran out of propane just hours before a winter snow storm was coming to Houston and we were not a current customer but when I called and expressed my concern for my kids and the storm, they were quick to tell me they would do their very best to fit us in today. Within minutes, they had a service contract emailed to me and then added me to the schedule for the day. They not only arrived within hours in the same day but were able to tell me what needed to be repaired but was able to fill the tank to get me through the storm until repairs were completed. Green's Blue Flame will be our service provider from now on. We are so thankful they were able to get us through the storm. We highly recommend them for any residential service.

My motorcycle quit. It was raining, I was over 1000 miles from home. Darkness approached. I decided…read moreto try renting a truck. Truck, tie downs and I was on my way in 20 minutes or less. Back home the next day. Turned out my fuel pump was bad. Nothing I could of fixed. It was Saturday evening, Hurricane due Sunday AM. Very thank full

This place has the worst customer service ever. People here hate their job. If you can't be nice to…read morecustomer go find a new job. It's freaking ridiculous

Accurate pricing and shipping estimates. estimated shipping cost was just over $15. They readjusted…read moreit to over $100 shipping. All they did was send out an email no phone call notification or anything which was overlooked seven days later they still haven't shipped it. I called and they said they had to readjust the shipping. It would be approximately $100 for cardboard tubes. My company would've never estimated for this cost. I believe they under price the order and we're trying to make up for it on shipping. Be very careful of this company when I spoke to them they were very rude and short and did not care about the customer.

I ordered a 32 ounce bottle of purogene for our rv water tanks. That size was on backorder so the…read moreperson on the phone said they could send two 16 oz at no extra charge. She was very pleasant and we even had a little chuckle together. It arrived quickly and was securely packaged. Thanks Baytec!

I'm not sure that there is a U-Haul store in the free world that can please everyone. I've had…read moreexperiences, good and bad, at locations in multiple states, and I think it's because I've always been antsy about packing a truck or pulling someone else's trailer 1,400 miles across the countryside. I've rented a box truck for the day here, and it was an OK experience. But I really like this place because of the propane refills. It's quick and easy. Just press the button, and the dude comes out and fills your tanks. Period.

They were most helpful and had multiple options for us. The propane tank was a bit heavy so they…read morehad even put it into the car for me and made sure that it wouldn't roll around. They did an excellent job and we're very pleasant to work with!

This family owned business was a lifesaver for propane refills after Hurricane Beryl. Sometimes a…read moreline but moved fast. Though I'm sure they were stressed they didn't show it-friendly service. Better refill price than most exchange kiosks at least for 15 gal. They also have all size tanks, valves other items for propane use for grilling. Support this small business!

Had to get two 30# RV tanks filled. Guy doing the work was amiable and helpful. They are local and…read moreseem to have a good selection of propane parts there.