My review is not only for the business individually, but also in comparison to other similar Endodontic offices which I have visited. Dr. Um has provided me with such professional and quality care on my first visit, that I will definitely return and refer her to all my family and friends who have needs for endodontic care. I visited the Irvine office, it was clean and bright, her staffs were polite, pleasant and efficient throughout the whole visit. Insurance handling was a breeze. Dr. Um was professional, gentle and gave me all the information I needed in order to help me make the best treatment decision. Definitely earned my respect and a 5 stars recommendation. read more

Dr. Um and her staff were absolutely amazing! I had two root canals done and was really nervous and scared going into the procedures, but they made the entire experience so comfortable and stress-free. I didn't feel any pain at all, except for a little discomfort when the numbing anesthetic was placed, which was completely expected. Everyone was so kind, professional, and made sure I felt comfortable throughout the whole process. I had such a great experience and would definitely recommend Dr. Um and her team to anyone needing a root canal. They were wonderful! read more

I felt very safe and heard here. Dr.Um is extremely knowledgeable and patient. The team was kind and respectful. I would recommend my friends and family here. read more

I was very satisfied with the care I received at Ivy Endodonic Group I will go again if I need to They were very kind and made sure I was comfortable read more

Dr. Um and her team are awesome! It was the most pain-free dental surgery I've ever had. I highly recommend Dr. Um.

Dr. I'm is phenomenal. Very kind, caring, and professional Endodontist who made sure I understood the work she did and what I need to do as a patient. The staff are all great as well. Very nice and competent. The office was very accommodating in getting me in with late notice. read more

My 14 year old daughter had a cavity filled here. The front office staff and doctor are so nice. My daughter had no discomfort. I would definitely return if my daughter or I need an endodontic. read more

Great Orthodontist and great staff. I am very happy with the work that has been done on my teeth.

Ivy Endontic is a very well-run, professional group. Dr. Elsherif made the experience quick and comfortable. She also has a great, assuring personality and the staff is top notch. Highly recommended. read more

The Best experience that you could ever have at the Endodontis that you could ever have !!!!! Alexis at the front desk was so sweet and so efficient and helpful from beginning to end . The Dr. Ayat Elsherif was so nice and gentle and her work was by far the best care I could have gotten . The assistant helping the Dr. With my procedure was also awesome and you could tell that the Dr. And assistant were in sync with each other and worked very well together to get my procedure done . I was beyond impressed and will be sending everyone i know here . As a medical practitioner myself , I can be very critical with my care !!!! But this group really knows their job and does it with ease . If I could give 10 stars I would !!!!!!!!!!!! I have found my new home for my dentistry needs . Im sending my whole family here . And by the way , less than 24 hrs since my procedure and I have no pain at all !!!!!!! Unbelievable Thank you again to Ivy Endodontic Group , you guys ROCK !!!!!!!!!! read more

office is very well appointed and clean. Dr Um and staff were very nice and caring. Did an excellent job on my root canal with no pain. Dr was very gentle and her assistant was very attentive. I had a very good experience and would highly recommend Dr Um. read more

Dr.Elsheriff was informative knowledgeable and helpful with her assessment. I appreciated the way she explained everything and took her time going through the scans with me. read more

I highly recommend this Endodontic office and Dr Um's professionalism/skill. Their office was very accommodating with my senior parents and had excellent communication via email, text and calls. X-rays and post treatment on the tooth was explained very well. Their front desk administrator, Esther, is also very considerate and easy to work with. We had a root canal treatment done and there was no discomfort during and after the procedure. They also provided a follow up consultation just to make sure everything was done perfectly. Thank you for taking care of my parents and giving them such a comfortable experience! read more

This was my first time at this office. The entire staff was extremely friendly and helpful. Dr. Elsherif was excellent. She was very gentle and talked me through the procedure.. read more

Great team--thoughtful, welcoming and very kind. From the office assistant to the Dr , everyone was wonderful. Thank you

I just had the first root canal I've ever had to get, and I was worried because of everything you hear about how awful they can be. I was blown away by how completely easy and literally painless the entire process was. Dr. Mary was both very friendly/relaxing, and clearly totally capable. Her staff was great, the equipment all felt super-modern. If you're afraid of getting a root canal, definitely go here. read more

Dr. Elsherif and the staff are amazing !!!! Through The entire procedure, I didn't feel any discomfort and they continuously checked on me to make sure it was pain free . Highly recommend read more

There are many jokes about nothing being more painful than a root canal. Fortunately, Dr. Um and her amazing staff put them all to rest. I went in anticipating the need for as many as four, ended up getting only two. From walking through the door and meeting Esther to having the procedures, I felt valued and respected as a patient. Dr. Um was very thorough with explanations and alternatives. The experience couldn't have been better. I highly recommend them. read more

Dr. Uhm and her team are great. She has taken care of several of my patients and they all say how wonderful she is and how she takes the time to explain what is going on. I highly recommend her for any root canal needs. read more

Dear IVY Endodontic Group and Dr. Mary Um, Thank you again for an unbelievable experience. I'm happy to say that my tooth is feeling much better after yesterday's extensive root canal. No pain and back to normal. I want to particular compliment everyone on your professionalism from the time I entered the office, during the X-ray and CT Scan, during the procedure and at time of exit. You made a horrible experience become quite manageable, even pleasurable. In short, I want to recognize your effort and hard work in maintaining the highest standards in providing medical care and how you're creating differentiation among your peers. Thank you again, Best Regards, Richard Chang Satisfied Patients read more

Dr. Um is a top-notch endodontist who brings a combination of technical expertise and genuine care to every appointment. From the initial consultation through the procedure. I felt at ease knowing I was in the hands of a true professional. Their attention to detail, gentle approach, and commitment to patient comfort are unparallel. If you are in need of endodontic treatment. I wholeheartedly recommend Dr. Um for exceptional care. The staff at Dr. Um's clinic deserve special mention for their exceptional service. It's evident that everyone in this office from the front desk to the assistants, is dedicated to providing great care for their patients. A truly outstanding team. Claudia Guzman - El Paso TX read more

They showed me with the Cat scan that I had a root that was missed that I have been complaining about since the original root canal. Now my dentist has to repair it.. read more

I have to say that Julie went out of her way for me. I was in considerable pain with a tricky root canal and I needed a prescription for pain meds. I work in Anaheim and drove to Irvine to pick up the prescription. I then drove back to Anaheim to fill it at my Kaiser pharmacy. The Dr. hadn't dated it and they wouldn't fill it. I was in a predicament because this was Friday before Memorial Day weekend. I was going to have to be in pain all weekend:( Julie got the Dr. to write another prescription and drove all the way from Irvine to Anaheim in Friday rush hour traffic to personally deliver it to me! Talk about awesome customer service! I cannot thank her enough! It is now Memorial Day and I am feeling much better but the last 2 days would have been miserable if it was't for Julie's kindness. Awesome customer service! Thank you Julie! read more

Greatly appreciated Dr. Um's thorough consultation. She guided me through x-rays, pointing out the source of my infection, and gave me a clear idea about long-term options. Staff was attentive and personable, and office is quite comfortable. read more

Dr. Um did my root canal this week, it was painless. She thoroughly explained everything in detail and answered all my questions. I'll go back again if I need the care of an Endodontist. read more

Today, I came in for a consultatation with Dr. Chen because my dentist said that I need to know if I need an apicoectomy done on my gums. Dr. Chen said with absolute certainty that it will not save my tooth and explained my other options. I really appreciate his honesty because other offices might have said "yes, do the apicoectomy" just to make more money. I highly recommend this office because they really care about your physical and financial well-being. THANK YOU DR. CHEN!!! read more

I highly recommend Dr Mary Um. I was referred to her office by my regular dentist because of how difficult my root canal was going to be. I have had 2 other root canal's before but this was the best experience of the 3. The staff is amazing and the office is clean and professional. Thanks again to everyone at Ivy Endodontic Group! read more

I waited two hours for my appointment . They should've called or texted me that they were running late or had me reschedule. The office manager kept saying 30 minutes more ...I should've just gone home but I wanted to get it over with. Luckily the root canal was affective And they gave me a slight discount. I would've appreciated some communication from the doctor during the root canal such as we're almost done or telling me what he's doing. It was an hour of hell. $975 Out of pocket after whatever smile saver covers, 20% read more

Poor customer service. Waited 1hr and the guy cancelled my appointment and literally sent me away. Never use this guy, malpractice.

If you need a root canal make sure Dr.Um is the endodontist you go to. Highly recommend this office. The staff was very nice and helpful.

I got referred out for root cannel at the this office, I came in for the consult with Dr. Chen, and had the root cannel done the following week. Dr. Chen was excellent, I was in and out the office within 1 hour, no pain afterward. read more

Grant T. Hutchens, D.D.S. is the man. As an Endodontist, he's the most gentle, polite, and professional person I've had take care of my teeth. Two root canals, no problem. read more

Ivy Endodontic Group - Endodontists Near Me - Irvine, California

I wish there was a way to give more stars! Went in to my primary dentist complaining of a toothache. They did an xray and said I'd need to either pull the tooth or get a root canal. I opted for a root canal, even though I figured it would be a while longer to get one scheduled for me and I'd have to suffer through a holiday weekend [at the very least] They gave Ivy Endodontic Group a call and they said if I rushed over there [at 3:30 pm!] they would be able to see me and perform my root canal. I got there and was greeted warmly by the staff, filled out my paperwork and was seen by Dr. Daniel Fife very quickly!!! A VERY short [painless!!!!!] time later, I was out the door! I cannot thank all of you enough! This must have been the quickest, least painful root canal in history! read more

Referred here by my general dentist office for root canal done. I did a consultation first and came back for the root canal. Front desk was really quick and great service. The place located in a tall business building that's easy to locate. This place does contract with different dental discount plan so that was great. I was able to saved a few hundreds through a discount plan. The office: VERY clean and well kept. There are magazines to entertained you while you wait but the waits are not long at all since they are by appointments only. When you're lead back to the room, everything is clean and up to date with all the high tech machines and instruments needed. The root canal procedure: I had dr. Hutchinson performed the procedure. He was very thorough and YOUNG for an endodontic lol. I was skeptical at first but he kept it very thorough and explains everything as he goes to make you comfortable in that chair. The procedure was an hour and I was surprised how painless it was. He numbed me first and went for it. I usually dread to go to the dentist because having someone looking in your mouth, nostril, and face is not a comfortable thing. But here they give you glasses to prevent any debris, a rubber mouth cover that only exposed the needed tooth which I love because let's be real, it's not easy having someone working on your mouth and have to look down your nostrils .. I don't know, it's a women thing for me ... I was in and out in an hour and the pain was gone thanks to anesthesia and relieving the tooth pressure. His assistant was really helpful, nice, and sweet. Definitely recommend this place. read more

Dr. Grant Hutchens is the best Endodontist ! He did an excellent job on my daughters root canal and was very professional and made her feel at ease. This was exceptional because my daughter has had a fear of the dentist since she was a little girl. I just also had a root canal done with Dr. Grant and it went very well! I would recommend him not only for his professionalism but for his kind and pleasant demeanor. read more

I was having pain in one of my teeth and they worked me in right away. Everyone who works at the office is very nice. Dr Jason Cho was great. He explained my options, allowed me to ask a lot of questions (which he then answered to my satisfaction), was very gentle throughout the exam and also during the procedure I selected. I never felt rushed, but rather felt that he would spend as much time as I needed during my visits.The office is sparkling clean (I know this should be a given, but have visited other offices that were not), they seem to have all the latest equipment, and he seems to be up to date on all the latest procedures/treatments. Plus he seems like a genuinely good guy. I would highly recommend Ivy Endodontic Group to family and friends, and would return to them if I needed any other endodontic work done. read more

I am a real Dental Chicken and so happy I was referred to Dr. Kim's office by my primary dentist. I had a cavity that turned into a need for a root-canal and I had heard so many terrible stories about the pain of that procedure I was scared to address it. When the pain was too much to bear, I finally went to Dr. Kim at the Ivy Endodontic Group Irvine office and - he was brilliant! Very kind and explained what he was going to do and the gentle care he and his assistant extended during the procedure, resulted in very light barely there needle pain for the numbness and a very thorough job of addressing the decay in my tooth's' root. They had excellent tools/ techniques that made the ridding of excess salvia a painless and comfortable experience. They even had a safety measure of 'raising my left hand slightly' if the process became too hard to swallow- literally. The technician assisting was just as kind and compassionate. What a great team and office! Clean on time and friendly. I highly recommend them and I will use them again if I ever need another root canal. THANK YOU DR KIM AND YOUR STAFF. You are a GREAT Dentist and office!! - Sincerely, Sharon Semper 11/2021 read more

Dr. Plaitano has restored my faith in American Dentistry. After seeing 3 dentists about an intermittent pain in two teeth that had recently been crowned by a primary dentist, none of whom were able to diagnose the problem, he knew what it was immediately.His first course of action was to prescribe medication - unfortunately this didn`t work, as he suspected. He then did a root canal. I can only say that, in 50 years of going to dentists, I would rate him as #1 !!!! Dr Plaitano is a wonderfully skilled, sensitive and compassionate man. If you need work I suggest you go to him. You will be really glad you did! I only wish he did all phases of dentistry! read more

The dreaded thought of having a root canal is not fun. However, Dr. Hutchens did a great job of saving my tooth! Even the shot of anesthesia didn't hurt! I highly recommend them! read more

I had both the worst and the best experience at this place today! If you don't want to read the full review, to make it short...5 stars for Dr. and assistant. 1 star for reception staff. The worst part was the reception and front desk staff. I had a root canal scheduled for today and unfortunately the tooth that was supposed to have the root canal started hurting SO bad 3 nights ago (a Saturday night). I have never experienced such bad pain. I couldn't sleep, couldn't concentrate to go to work, couldn't get out of bed, and could hardly eat. I called the office and left a voicemail on Sunday evening asking if it would be possible to get in a day earlier for my root canal because I was in such agony. Monday morning I never received a call back so I decided to call them again. The girl at the front desk didn't seem very concerned that I was in so much pain and was like...yeah I didn't call you back because we didn't have any openings. I told her that I thought their office did emergency root canals. She said....yes we do but we don't have any time for any more today. She then recommended I call my dentist to tell me what pain medication I should be taking. I was taking the strongest medication I am allowed to take and it did nothing! So I waited another day in misery and my husband called the office today at 830 (when it says they open on their voicemail) to see if they could get me in earlier and NO ONE answered until about 10am. The line would go to voicemail with various numbers of rings so it was like someone was choosing not to answer it. Finally they said to come on in and they would see what they could do. The best part was that Dr. Hutchens and his assistant (didn't catch her name) were amazing at helping me feel comfortable and at ease during the whole root canal process. Special thanks to Dr. Hutchens for calling me back for a couple minutes to numb my mouth so I would no longer have to be in sub horrible pain while I waited for him to have an available appointment. Thank god someone who was scheduled decided not to go through with their treatment so I got in at their time. Dr. Hutchens was very polite and positive and I never felt like I was being scolded or talked down to like I have been at other places. I would definitely go to see him again, I just hope I wouldn't have to deal with the reception staff not answering again. read more