During a dental procedure Dr Maleki started talking to me about Invisalign and all the benefits it had to offer. After showing interest, he did a few measurements and said I would be an excellent candidate for Invisalign and to book the first appointment to start the process with the receptionist.
I paid $650 for this first appointment and was told it would take about a month to come back with my Invisalign treatment plan. I returned to the office excited to see how my smile would improve but I received very discouraging news. Dr Maleki never submitted my file to Invisalign, instead he consulted with a friend of his that is his mentor for Invisalign. He stated that I would not be a candidate for Invisalign and that I would require jaw surgery and braces in order to fix my bite and straighten my teeth. Since he was unable to help me, he said he would refer me to a orthodontist he knows very well, it's been over 7 months now and I still have not received a phone call from this orthodontist.
A month after this terrible news and not hearing from Dr Maleki's orthodontist referral, I decided to look for my own orthodontist. I paid a $100 consultation fee that would go towards my treatment plan and was told I am in fact a candidate for Invisalign. My orthodontist was shocked to hear that I had been recommended to get jaw surgery as my bite can easily be fixed with elastics. I am now 5 months into my Invisalign journey and already see results!
My orthodontist explained that the $650 fee should only be collected if my file has been submitted to Invisalign and a treatment plan has been created. My orthodontist office called Dr Maleki directly to request a refund but they refused to refund me.
I highly recommend going elsewhere for Invisalign. I believe this dental office does not have the proper education or experience to treat people with Invisalign. I'm so thankful I got a second opinion. read more