When I called Sagy VERY nicely about damages his worker caused in my home, he raised his voice at me, called me dirty, and told me my photos looked like the room of someone who doesn't clean. No apology, no accountability -- just insults.
His worker sanded drywall in my computer room without covering anything. Pieces of drywall got inside every component of every electronic in my room, scratched the top of my record player, and caused egregious damage throughout including my chair's fabric being embedded with bits of drywall. It took me weeks to clean every part of my $7,000 setup that his worker treated like trash. When I confronted Sagy with photos, he denied everything and claimed drywall couldn't damage electronics -- I build computers for a living, so I know that's false. When I told him that, he claimed to be a full on computer engineer himself and said he knew what he was talking about and that there was no way any of my components were damaged. He only argued with me instead of trying to help. I was not personally attacking him and kept my cool while he blew up on me and insulted my cleanliness as a person. I have never been spoken to like this before by a business owner.
He sent his worker back with a wet napkin the next day, which made things worse and only reconstituted and spread the drywall further. When I spoke to the worker directly, he admitted everything -- his exact words were "this is what happens when you sand drywall." His own employee confirmed what Sagy spent the entire time denying.
I would never trust someone like this in my home again. If anything goes wrong, expect to be lied to and insulted rather than helped. read more