Wow, so in a response from the company owner, they have chosen not only to lie but to also dox me…read moreby putting a name and information not on my public google profile. What a professional response that is not unhinged and definitely a business that everyone should work with. Future Customers please be aware that not only is the company shady but they refuse to acknowledge their mistakes and will not only blame you but lie, gaslight you and dox you. So let's clear up a few things. First off, -Before- I even got a quote from Sunshine I was very clear that my mortage had the money from the insurance because it is over 14k and that they are legally obligated to hold it, check for quality of work after *it's done* then they release funds. I told this to the quote provider Micheal through email and with the project manager Juan several times. I told him that projects needed to be completed in full, "Floor fully replaced", ex then we would have the Mandatory inspection and once the job was verified as done, we would need to send them an invoice for the work completed and then they would release payment and that would take 14-20 days depending. I discussed this with the project manager several times, four different times to my recollection Your project manager stopped in the MIDDDLE of the repairing my floor, leaving my kitchen less than half done. Then refused to send me an invoice for the work completed to give to the mortgage company, the mortgage company refused to pay because the WORK WAS NOT COMPLETED. Please just stop lying, it's so unprofessional. I am blown away that a company could even operate with such practices. But honestly, what should I have expected from such a shady experience. Your project manager never called me back, he sent me an email asking me, "When we were going to pay." And I told him several times, I think three, for him for just a quote on the work completed and each time he sent me a bill for the full amount. Which again, as I'd said before, during and after the process. We could not use. I even reached out to the finance department about the bill and got no response. He did not *call me every day* as I expect people reading this review will even be able to understand how disingenuious that is, because calling every day would just be unrealistic. I just did not respond? Even though my house was without a kitchen , living room and there was a hole in the exterior wall? What would be my motivation for not paying for notresponding?? That I like my home being in disarray and not repaired with a total lack of amentities? Please, it is okay to admit mistakes that people or your company made, there is no need to be so disingenious about the events. I called him and left email messages for him and Patrick ( I believe the manager) several times and no one ever called me back. I received no responses regarding my questions or inquries regarding why the bill was so high. My husband even called, emailed and still no responses. I even forwarded these messages to your worker Brian (Whom I am currently working with in negotions of this oversized bill , which Iam positive you are aware of since he works for you.) so there is a trail and I know that you are aware of. When I called the office number the last two times to ask if I could work with anyone else the details of payment, your receptionist literally *yelled* at me on the phone because I asked her to have Patrick please call me back because Juan was not responding to me, she yelled about my leaving bad reviews and then hung up on me. For future Customers who need to understand what I mean when I say I was under quoted and overcharged. Full quote for the work was 23,000. This included having the subfloor replaced for 370 square feet, Replacement of the cabinets in the kitchen, Repairing the fire damage to the Exterior wall of the house about 50 square feet, repainting the repair. Removing the Subfloor, Removing the bellypaper & insulation beneath the house and replacing it. Quoted full price for that was $23,000.00 The workers then came in & removed 120 square feet of floor,replaced only 120sq feet, they removed the insulation beneath the home and that was all.The bill given to me by Sunshine restoration for only that work was 18,000.With less than half the work done. On the bill there was even an 409.00 charge for "Relocation of water filter" My water filter is an under the sink filter and to move it, you simply lift it off the nail and put it on the floor. 409.00 to move it?That's insane. We were originally quoted 23,000.00 for all the work that needed to be completed, they finished 1/3rd of it,stopped in the middle of a piece & then gave us a price of $18,000.00 a price 3x than previously quoted. **Also please take note on how in my photos of our interactions backing up my claims, I have blacked out the names and email addresses of the people involved so as not to dox them in an unprofessional manner. **

You never want to do business with this company ever. Not only did they not complete the job,…read moretheir workers also stole items from us. Poor job and crappy employees. We heard that their owner committed suicide. That is unfortunate, but they still did a terrible job and can't be trusted.

When my closing was delayed for several days due to a clerical mistake by seller's lender,…read moreERA-Young in Payson smoothed things over so that I did not have to endure more time in a motel and additional moving expenses. For that, and all their work to help me find the right house, I highly recommend ERA-Young Realtors, and will use them again for my next move.

We highly recommend Keith Family Flooring for your interior flooring needs. At first I thought an…read moreestimated week from Start to Finish seemed long, but with the attention to detail it was so worth it. Special Shoutout to our installers David & Kory who worked as a team and answered any questions or concerns we may have had.

Very professional and offers many services! They are locally and family owned and truly care about…read morethe quality of their work!

Ray was one of several bids I got for a new HVAC unit. His bid was the lowest and he had the…read moreearliest availability date. He was prompt and courteous. He and his helper Michael did a fantastic job. They were knowledgeable and attentive to our questions and were quick to correct the few minor glitches that come with a new product. R&R will be our HVAC service for like. I highly endorse them.

Great service on installation of new heating/AC for our cabin in Pine, AZ. From getting bid to…read moreclean-up, the crew was great. They were timely in responding and timely with installation.

Horrible service. Has them out twice and both times carpets were not cleaned. They refused to even…read morepick up throw rugs by bed to clean under them. Waste of money

All Stages Carpet Care in Payson recently cleaned my carpets. They were friendly, professional and…read moreFAST! Last year I rented a machine and did it myself. What a difference All Stages made! I'll never do it myself again. The price was reasonable, and they worked with me on price for rooms they only did traffic patterns. Call Michele at All Stages. 928-951-4391

Had them close in my carport to make it a garage and they did a wonderful job from start to finish.read more

Josh made the process of finding a home in Show Low both easy and fun! We had two different visions…read morefor what we were looking for in a home, and Josh was patient enough to show us all the options so we could narrow down our choices to the perfect home for us! Josh was great to communicate with, and his team was always working in the background researching answers to questions we had about individual properties. Our sweet dachshund was along for the house-seeking, and he found a true friend in Josh as well. We are thrilled with the beautiful home we found in Torreon. Again, Josh was instrumental in guiding us through the negotiations. We couldn't have asked for a better experience. Thank you, Josh!

Not so great. Called with a request to view a property on a Saturday. Josh said he would be…read moreunavailable on Saturday but said he would call back 'right away' with an alternate person to show the property. That was a day and a half ago. You can likely surmise from the one star what happened.... yep.. nada.

My husband and I hired Kim Ross to find us our dream home in Payson, AZ. We had one week end to…read morecome from California to Payson to find a home. Kim found us the home we were looking for at the price we wanted. Kim was very professional, always in contact and reachable when needed. She went beyond our expectations for a Realtor. I am currently working for Kim Ross at the Front Desk and love what I do and love the Team we have. All Professional, INTEGRITY at its BEST!! Thank you Kim for finding the home of our Dreams and the job that I am loving and the individuals that I work with. Debbie and Randy Nelson

I called Kim to ask if she knew of any movers in the area (none of the ones that show up in a…read moreGoogle search actually answer their phones). Knowing that I was moving out of town and of course not thinking about purchasing a home here, Kim immediately contacted a handful of people that she knows and I had a professional mover call me within an hour or so. As someone who has been involved in many dozens of real estate transactions and dozens of brokers/realtors over the years, that level of willingness to help is invaluable and easily the top trait that I seek in a realtor. Someone who gives it to you straight and is happy to help, even if they're not getting a commission out of it. Thank you very much Kim!