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    Ivani's Cleaning Service

    3.3 (3 reviews)
    Open 8:00 am - 5:00 pm

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    4 years ago

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    6 years ago

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    7 years ago

    Damaged my property and equipment and tried to cover it up. Much better companies available in the Barnstable-Hyannis area.

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    Clean To Shine

    Clean To Shine

    (1 review)

    We engaged Clean to Shine (Branca) to perform cleaning services at our home this season, after our…read moreprevious cleaner moved. We are Senior snowbirds and the residence has no children or animals. The first cleaning was a deep cleaning with four employees cleaning our home. They spent a total of about 5 hours cleaning and did a good job, although they threw out the outside remote to the atomic clock in our bedroom that displays the inside and outside temperature on the ceiling in the evening. It was located on the sill between the window and screen and cost $45.00 to replace. The first regular cleaning was last week and it was a disaster. Branca sent two employees neither of whom spoke much English, despite Branca assuring us that the two teams they would be sending always had someone who spoke English. Communication was on a phone conversion that translated from English to Portuguese and vise versa. They arrived two hours later than scheduled, spent 1 hour and 7 minutes cleaning and did a down and dirty job. The total time for the cleaning of our home was 2 1/4 hours. We have had our home cleaned for over 15 years and it has never been completed in less than 3 1/2 hours of cleaning time and it usually takes 4 hours+. As they arrived some 2 hours after scheduled, they may have been attempting to catch up on their schedule for the day. While the cleaning performed was not up to normal standards, the major issue, and the reason we terminated Clean to Shine was that one of the employees destroyed the globe on a torch light in our living room. This globe was never removed by previous cleaners over the past 15 years, and to remove the globe you MUST remove the light bulb and the anchor clamp. There is no reason to do this and it is simply a case of dusting the inside of the globe as is. The employee yanked the globe up to remove it without removing the bulb or anchor. The globe shattered due to this action. The cost of replacement was $55.00 and we had to buy two replacement globes as there were two matching lamps. Total cost with tax was $115.00 In addition to the destroyed lamp globe an employee cleaned the TV remote and in doing so changed all the remote settings so the TV could not be operated. It took a Comcast employee 1 hour to get the TV back on line. When we contacted Branca on remedying our loss on the lamp she replied she would speak to the employees and said she could assure us it would not happen again. She made no offer to replace the globe(s). We engaged another cleaning service today and they spent a little over 4 hours cleaning, a week after the above referenced poor performance by Clean to Shine. The new cleaners did an outstanding job and the cost of the cleaning was almost identical to Clean and Shine. Enough said.

    From the owner: Your satisfaction is our priority, we want you to feel comfortable with our family friendly…read morecleaners and provide quality cleaning service. So If you are looking for the best cleaning experience, quality, highly trained professionals, along with competitive pricing we got you covered! Give us a call now and we’ll get it done right! We are insured and bonded.

    Ivani's Cleaning Service - homecleaning - Updated May 2026

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