SAVE YOUR TIME AND COME STRAIGHT HERE FOR YOUR MATTRESS!…read more My wife and I actually enjoyed our entire experience at Family Mattress, unlike our experiences at Mattress Firm and Sleep Experts. Craig was very courteous allowing us space to try different mattresses without breathing down our necks, but still in range to answer all of our questions. Mattress variety, quality and price exceeded our expectations. We were also pleased to learn that our mattress will be made locally and new. And we are happy to be supporting Family Mattress as a local, family owned business, as we live in Mansfield ourselves. We were very happy to make a purchase and plan on coming back for all of our sleep needs.

Shawn was amazing.He was so knowledgeable on the mattresses and all the other items they sale at…read morethis store.Got a great price on the mattress we bought, can't wait to get it Will give an update after our mattress is delivered.Thank you,Shawn.

The customer service is the worst I've ever had at any mattress Institute. window shopping is just…read morehell because they don't relent on trying to close a bloody deal. and this one guy kicked me out for it. (Then I asked for his name for the review, and he "threatened" to call police) Then the mattresses aren't even on par with what's out today so you're not even getting your value you think you're supposed to be when you think of mattress firm. shopping for high-quality? think again. I actually don't know why this one isn't even in business every aspect of it aside from the cleanliness Is not worth stopping here for.

David was amazing! He is so personable and knowledgeable. We came in and expressed what we were…read morelooking for (a mattress for our little girl), and he showed us some really great options that suited our budget and her desires. He was truly excellent!

Had a great experience here at Canales. The customer service and price point are great. Highly…read morerecommend!

I spent $2800.00 in the store , saw a sign for carnales dollars and got told the promotion was…read moreexpired , yet the signs for promotion still posted inside between the 2 sets of doors. got several different stories and a smack in the face offer when I pushed the point about the problem. corporate office won't take a call to talk about issue , lady I spoke with says they are an answering service , was told that's not true , caution folks looking like a place of business that wants to use fraud as one of there business tactics. The issue is not sales person but corporate level , ad started in March then extended several times my purchase was 7/27/21 yet when I ask suddenly a currently posted add has ended several days ago. C Powell

When we entered we enjoyed being able to walk in and was able to look a minute before we were…read morewelcomed in by Susie. She was so friendly and explained everything to us and told us about the sales. We live how the had so many options to choose. I ask about the fabric on a couch she told us that one could be changed and showed us all the options they have. I noticed they had little drink stations and some ice cream yumm. I think the price was good. Their customers service is top tier.

Everything went well until delivery. Not the delivery crew they were great. The furniture was…read moredamaged (fabric torn) and the delivery crew caught it before loading and turned it in so they wouldn't be blamed. Someone sewed it up and shipped it. now we have to have another piece made and swapped out More waiting and wondering. Let's see how this goes and if they call me or I have to call home zone.

I gave the store on south cooper street five stars a couple or three weeks ago. I discovered later…read moreon a small hole in the mattress sheet but I fixed it without calling them. The two delivery people showed two hight to choose from. One very low and a high one. I definitely chose not the very low. After a couple of weeks or so, I developed back and legs pain when I leave the bed due to its high. I decided to accept the low height so with help. we put bed on the side to unscrew the leg extension but to my surprise, there was a middle extension to make it not that high. It was easy to unscrew three legs, two were very tight but we did it, the last one was impossible to unscrew. My husband took it to the store to unscrew it so we can adjust the bed's hight. The person in charge suggested that this is the way it's and can't be unscrewed. They don't have another leg which includes three pieces to replace the defected one. maybe that was the reason the delivery men didn't show us that mid high. Their option that we're within the time to replace it but we have to pay $250. it's definitely unfair to sell us defected leg that can't be adjusted to prevent my back and legs pain. I ask to replace the defected leg with a a good one. I'm ready to go pickup the leg, or replace the bed as they suggested but with zero money. I will give one star as this defected leg gave me back pain, that I'm only asking to either replace it or replace the bed. i appreciate someone to call me as they promised and not leaving this matter unsolved. update: Randy, the sales person called me and offered whatever solution to help fix the issue. He happily gave me another leg with three pieces to solve the problem. I appreciated his willingness to go the extra mile to solve the issue as I don't have the time to follow the manufacture warranty . Great customer service, as if he were the owner or just being loyal.

I do NOT recommend this place. Jeremy stated I would get the head and foot lift and instead gave me…read moreme the crappy base! He specifically said I was going to get the the lift that elevates head and foot and instead snuck the crappy one in on me!!! Not good for business!! I am very upset. I would have gone to another place that offered it free with the purchase of a mattress!! So wrong to do

Ok here is a few things before I get into my review…read more 1.I have purchased a mattress from here before years ago and it was perfectly fine. 2.I support small business. Now for my review, I recently purchased a matress with an adjustable from this establishment. The mattress in the store felt different from what was delivered to me, it felt soft but firm and this mattress has no support. The mattress feels like I am sinking in my bed and I have to go the the chiropractor this weekend because of this bed. My back hurts every morning so I am sleeping on an air mattress which is said to get a decent night sleep which is sad. The adjustable is a whole nother beast also let me say they do not set this up for you but charge 75$. The adjustable instructions is just bad and we had issues screwing the screws in the correct location because the inside was not done correctly because it stripped the screws. Then.certain pieces needed to be screwed together was painted over to the max, we had to take scissors and trim the paint to get the screws in which was a pain. Then on top of that the adjustable will just shut off by itself not like we are using it. My fiance call about these issue to the owners and was told we cant do anything about the matress and the adjustable is under warranty but you have bring it here. I am selling my matress and adjustable and I repeat when I say this I will not be back going a bigger business that takes better care of their customers.

Thank you for letting us try all mattresses in the warehouse and we found the one we love! The…read moresales are not pushy at all. We got the bed in a box online retailer brand and this warehouse is the only place in dfw to have sample to try on. Thanks the sales rep to be helpful. We got a good quality pillow from there as well. Finally my neck and back doesnt need to suffer!

Excellent service, Above and Beyond customer satisfaction with every employee who worked there at…read morethe time of our purchase (april/may 2015). Let me start by saying we walked into the store at 7:30pm thinking they close at 9. We were greeted by Nelson who had great energy. He asked what our specific needs and wants were before suggesting a mattress to try. He pointed out several we may like but fell in love with the first one he recommended. It was exactly what we wanted. In no way shape or form did he make us feel rushed and he never mentioned that the sore closed at 8. We ended up leaving at 9 and we did not even purchase that night. We shopped around the next day for the best price, kept in contact with Nelson and he matched every deal/offer that we gave him. I went into the store the following day and bought our mattress with Nelson! Upon delivery we were not given the proper cord for our adjustable bases and we let Nelson know right away. He ordered the correct cord and him and another associate Marcus personally delivered it to my house and installed it for us. They went above and beyond what was expected of them and the outcome was great!! I recommend this store highly!! We bought the cloud tempur-pedic with adjustable bases and love it. I have back pain often and this mattress has helped a great deal. We had no problem adjusting from our pillow top to this type of bed :)

Me and my boyfriend bought our first mattress here together. Great atmosphere and very friendly!…read moreThe guys there are awesome we actually had fun buying a mattress! Highly recommend!

The salesperson was amazing along with the ability to put together a sleep solution that worked for…read moreour bodies and our budget. Highly recommend checking them out.

Dean was our salesman. He was very helpful and friendly. Had a great experience and can't wait to…read moreget our mattress. Also great deals and better than Sleep Number customer service. Thank you Dean.

I purchased a dishwasher & it works great. They have/had tons of appliances some even for…read morerestaurants. The selection was great. I was going to purchased a stove but discovered they closed the Arlington location.

Bought both my kids first furniture here when they moved out. One was in Kentucky and one in…read moreVirginia. We ordered it in Arlington TX and the team was great

furniture kept breaking then they went out of business so extended warranty was uselessread more

Value was higher than same exact item I found at Ashley's Furniture. I suggest Do your comparisons…read morefirst!!! Service good. And selections nice. I just wish I had got a bargain.