THE GHETTO!!!! So unprofessional!!! Unfortunately I have to use this establishment for mandatory…read moretesting for my job. The staff is rude, unprofessional, unorganized and a mess. I wouldn't come here if I wasn't forced to.

Labs To Go is located in the Arrowhead section of Virginia Beach on Parliament Dr. It took me a…read morebit to find the area since it's in spot not well marked. It is part of the Parliament Drive Professional Building. My visit here was on July 13, 2023. It was time for my quarterly lab draw, which I have been doing at the Quest Diagnostics location at Walmart. However, after waiting there for about 45 minutes, no staff ever showed up. Later that day, a message would come out that they would be closed and to reschedule the appointment (this was about 4 hours later). Since I was already fasting and looking to get it done, I started looking at other places that take Quest Diagnostics as the lab order is covered 100%. In the end, I made my way here to have the blood draw taken care of. I almost missed where the building was. It looks like it was converted to businesses, as it looks like an old motel was here before. They are located on the second floor, so you can only access it via stairs from what I was able to see, so you probably won't be able to get up there if you can't use the stairs. Once I came inside, there was a nice associate at the counter. She asked what brought me here and I told her it was for fasting labs and that I had the lab order available on my phone. After getting that squared away, there was a cost to have this done. Mind you, this was not expected as it was supposed to be covered 100%. Essentially there is a $30 convenience fee (at least that is what it seemed like to me). It's a fee for all out there, as it ended up costing $31.19 because they charge a credit/debit card fee too. After that was done, I was taken back to a room with the chair for the blood draw to take place. After everything was verified, the blood draw took place and then had me verify the info on the test tubes. After that, the process was complete. The blood draw portion took less than five minutes. Overall, everything went well with the process. This is actually well outside the area that I would normally go to have the blood draw taken care of. The associate was caring and understanding, so there was nothing wrong with that at all. There wasn't an overall wow factor and the convenience fee was a bit of a turn off for me. However, if you are looking to have labs drawn through insurance and close by, this is a viable location to have it done.

We happen to find them online and was the closest to our area. We where able to set an appointment…read morefor lab work online and pay for it ahead of time. We needed blood test that was New York State compliant for our sons kick boxing tournament. The staff is friendly, the waiting room is clean and spacious. They have a good variety of reading material. They also share the building/lobby with another medical facility (First Choice Medical Care) We got our results emailed to us in just 2 days. As a part of New York's requirement we needed a Doctor's physical for our son to compete. It's great because the company share the building with provides that service.

From the owner: Quest Diagnostics empowers people to take action to improve health outcomes. The company was…read morefounded in April 1967 as Metropolitan Pathology Laboratory, Inc. Corning Glass Works acquired the company in 1982 and later spun it off as a publicly traded company under the name Quest Diagnostics, at the beginning of 1997. Quest has developed countless innovative diagnostic information services, with several firsts for clinical laboratory tests in areas such as women's health, genetics, infectious diseases and cancer. Today, Quest provides thousands of laboratory services, from genetic tests to predict cancer risk to biological tests for diabetes and heart disease, to empower people to take action to improve health outcomes. One in three American adults and one in two physicians and hospitals use the company's services each year, and our 45,000 employees understand that, in the right hands and with the right context, our diagnostic insights can inspire actions that transform lives.

I made an online appointment and paid up front to secure the appointment. I got a confirmation…read moreemail and then a reminder the day before the appointment. When I arrived there was no one there. Room was dark. The phone kept ringing and the mailbox was full. I emailed the appointment confirmation email to request a refund and have not received response. Very disappointing! Especially when you have to fast and prepare! Another worker in the building said they are rarely there so it wasn't worth waiting. Would not recommend this place. Giant waste of time.

Such a great experience with Takyra! She made me feel welcome and comfortable! She has such a kind…read moredemeanor and personality. Definitely recommend for all your testing needs!

Went here for pre employment testing. Had four different tests done. The employer was paying for…read morethe testing. All of a sudden I receive a bill from Labcorp for $265 for ONE of the tests. Labcorp will not help AT ALL. Sentara customer care does booking for Velocity. They have THE WORST REPS I've ever had to deal with. Even the "supervisor" Marquise has a horrible attitude and customer service! Somebody did something wrong, it wasn't me, and no one is taking accountability or trying to assist me!

I've probably had blood drawn here three to four times over the span of 5-7 years. The location is…read moregreat to where we live and is off the main road of Independence. Lab Corp is located in the Haygood Medical Center. I've written a review of it. Nice older building that is maintained nicely. As in others visits no debris in the parking lot. The lobby was clean and the couches utilized for pick ups. No appointment is necessary, but doctors orders, insurance card and form of ID are a must. Located on the second floor, just off the elevators is the business. Signage is small, but posted. I found the lobby to their office to be of adequate space and clean. I caught them around 8:50 AM which proved to be excellent because they were not busy. To the left is check-in. A woman named Tiffany was present to help me. She was wearing a white lab coat. Another woman also white lab coat and young male in in street clothes at desk. Tiffany God Bless her had no personality at all. No greeting, no smile just all business. I signed in which is standard and provided my necessary info to proceed. A form was signed confirming they had all correct info for me. Immediately after paperwork was signed I was called back. Guess what, Tiffany was my tech drawing blood. I tried to make light conversation and that failed. Again all business, roll up your sleeve and make a fist. I usually make a practice of hydrating to help with getting a great vein, but I forgot. Tiffany with lightening speed had a vein and needle in lickity split with zero pain. Well dang she is going to get props. So, thinking about combined experiences which I recall little of this was okay. They are in a customer service business and should be, or try to be at least a little friendly. However, the skill of the tech to get the job done supersedes being nice I guess, LOL! I will continue to use this lab and do recommend.

Very professional and courteous. Examined what was being done and it was not a painful experience…read more I would use them again.

We are a concierge medical clinic based in Los Angeles with patients all over the country. We use…read moreLatrisha for phlebotomy in DC, Virginia, and Maryland. She handles our VIP patients seamlessly. She is on time and a great stick! I highly recommend her to any doctors or patients who need mobile phlebotomy.

It was an easy, convenient & flexible process in getting an appointment online. I was able to book…read morean appointment the next day. Facility was quite clean. Tech had good customer service.

Terrible service. Their check in kiosk was down so I signed in for my 0900 appointment. I checked…read morewith the front desk regarding appointments, and was finally called up at 0945 by someone different claiming she didn't know I had an appointment. The only way this place stays in business is because there's no other option.

This Quest Diagnostics is located inside the Walmart Supercenter at the corner of Princess Anne…read moreRd. and Lynnhaven Parkway. If you enter the store on the right side, that will get you in at the closest entrance to the Quest Diagnostics location inside. My visit here was on April 6, 2023. This is the first time I have been to a Quest Diagnostics location for lab testing. I had an appointment scheduled by one of the benefits of my health plan. Under normal circumstances, I just get a blood draw at my doctor's office otherwise. When you come inside, there is some seating on the left side, and to the right, you will see the check in kiosk. You'll want to make sure you have your valid identification and health insurance card as that was asked at the time of checking in there. I think they do need to update the Clinic Laboratory License from CMS on the wall, since that one expired in October 2020. I did make it here a little early, so I did have a little wait. They did run just a little behind as I think they only had one worker there at the time. While waiting, I saw some other workers use the keypad to get into the clinic area of the place. A few minutes after the scheduled time, I got called back. One thing I noticed right away is that the place was exceptionally clean. After going back to the room, I was seated and the phlebotomist verified who I was. She also had me verify the vials that are being used had my name on them, which they were. The blood draw process was very quick and smooth. The phlebotomist had a really good bedside manner too, and had a little small talk too while getting it ready and administered. After the draw was done, she had me look at the vials again and verify it had my name on it, which it did. That completed the process for me on this visit. Overall, this was an excellent experience. The service and timing of it was on point. Having an impeccably clean room is even better. The results would come back about three business days later, which is the timing she told me. If you need to have some blood draws or other things to be done like that, this place is definitely worth coming to. Plus, since it's inside Walmart, you can do some shopping before or after your appointment too.

If I could I would give zero stars. I went to Quest today and the Technician was clearly having a…read morebad day. No greeting at all when she called my name. I followed her to the room, no words at all. Told me to sign a pad, sit down, put the tie on my arm and literally jabbed the needle in. I actually jumped. I've never had an experience like that. I think she needs to go back to school and learn the proper way to draw blood.

Today, I had a bad experienced by walking in to Sentara blood lab @ 1975 Glenn Mitchell Drive…read more Virginia Beach to have my blood work done. The two ladies in registration area were very rude and aggressive. The lady in both #1 acted like she didn't want to be there and help people. I won't recommend this place. It's not worth it to get a blood work done.

Check in clerk aside from wearing sunglasses was rude and impersonal. Registration clerk yelling…read moreaggressively for next patients like she's calling a child in trouble and the lab tech performed the draw in an unsafe manner. And in a way that will surely result in poor samples and potential need for redraw. I reported this to Patient Complaint team. But will be looking at who to report to from a regulatory perspective

Having recently been exposed to someone who is now hospitalized with COVID-19, and being very high…read morerisk myself, I was pleased to see that this lab offered COVID swab test results in 1 to 2 hours, so I ponied up the $225 and made an appt. All went well at my 8:15 appt, and I was told my results would be emailed to me within an hour or two. Three hours later, I drove back to this lab and complained about paying $225 for a service I did not receive, i.e., 1 to 2 hour results. I was assured that I would have my results within the hour. At the 5 1/2 hour mark, I got in my car to drive back to this lab again for a little come-to-Jesus meeting. I received my results (thankfully, negative) while enroute, so I went back home. Also, note that I tried to call this lab at both of the numbers given online; nobody ever answered and I couldn't even leave a message, as both mailboxes were full. I was totally misled by their false advertising of results within 1-2 hours, and they and I will be shortly engaging in a meeting re: at least a partial refund. You might want to check around and find a different lab.

Lady with the him his button at the front desk was so disrespectful I asked if they did COVID…read moretesting here and her response was "yeah we do that " with a nasty smirk and then I told her I would like to make an appointment and her reply was "JESUS" completely unprofessional and should be fired.