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    Itsy Bitsy Zone

    4.4 (16 reviews)
    Open 9:00 am - 12:00 pm, 4:00 PM - 7:00 PM
    Updated 2 months ago

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    Alisha G.

    ABSOLUTELY WONDERFUL! We had my son's second birthday party there this past weekend & it was perfect. Madeleine made sure everything was taken care of so this (pregnant) mama & my husband could enjoy the party with our guests. We had 12 kiddos & lots of adults, the space is plenty big enough for play time and a great setup for lunch/cake! We just brought in decorations/supplies/had pizza delivered, Madeleine set it all up & then cleaned/organized it for us so it was very easy to put it in the car and go. Everyone commented about how cute the place was & how much fun their little one had! I highly recommend booking a party for your toddler with Itsy Bitsy Zone!

    I had to cancel my daughters 6th birthday party due to the COVID 19 crisis. My daughter said she understood and handled it really well for a 5 going on 6 year old. But I felt awful!! I found Itsy Bitsy Zone on Facebook and for a reasonable price, they drove to my home with Minnie Mouse and a boom box! They played 3 songs plus Happy Birthday. My daughter and 3 other neighborhood friends had 15 minutes of fun dancing (in their own dance space, about 6 feet apart) with Minnie. I'm sure my daughter will never forget this birthday! Thank you Itsy Bitsy Zone for offering this service during such a tough time for all.

    Enjoying her time at Itsy Bitsy!

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    10 months ago

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    7 years ago

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    Ask the Community - Itsy Bitsy Zone

    Review Highlights - Itsy Bitsy Zone

    So kind and welcoming, you could tell she loves what she does.

    Mentioned in 2 reviews

    Read more highlights

    Sky Zone Trampoline Park

    Sky Zone Trampoline Park

    (7 reviews)

    Follow Up Review Response: I see the business responded to…read moremy comment and I applaud and appreciate them being responsive to feedback. I do want to reiterate that my experience could have gone very differently with a "I'm sorry that there was confusion about when you'd be able to access the room. I can see how that might be frustrating. We will do everything we can to get you access to the room as soon as possible." Nothing like this was ever said. We were told the room is in use and the room is being cleaned and then we were admitted. We were admitted before the stated contract time but the reason I choose to still provide feedback about the experience is b/c while contract language says "jump time 1-2, room time 2-3" there was also email guidance about what could be brought in and how access to the room could be granted upon arrival to decorate and set up, which lead to my confusion. Also EVERY other party we have attended there and I'd say it's over 5 we had access to the room no fewer than 30+ minutes prior to "room time" or before the end of "jump time" however you want to phrase it. There's a difference between being contractually "in the right" and providing quality customer service. It's true it said room time 2-3 but it did not say no access will be provided to the room prior to that time and did have conflicting guidance in emails about access to decorate, etc. Lastly, based on the comment about being dissatisfied with the outcome, I want to be clear the only "resolution" or "outcome" I was looking for was room access, which we eventually received and we expressed our appreciation for your party planner with both words of gratitude, tip, and assisting her in getting all the items upstairs. But the outcome we never received, which appears we won't, was an acknowledgment of our feelings or even a bit of empathy for the confusion we had and the frustration we felt. Maybe it was entirely my fault to misunderstand email language about set up and base my expectations on past experiences, but all it would have taken was a simple "I'm sorry there's confusion. I see how that could be frustrating. We will do what we can to get you access as soon as possible." That's all I needed...

    This had been our 4th or 5th party booked at Sky Zone over the years. In the past, we had been very…read morepleased & my kids always wanted to come back. This year, not so much. We have always had large parties & book the largest one we can get. We would get up the big room above the registers which is perfect. This year, we were in the smallest room upstairs. When we walked in, I asked them if it was our room because we always get the big room due to the size of our parties. I also asked if it was for 24+ people in which I was told no, it holds 10-15. I stated that it was going to be a problem because I have more than that. In return, I was told "it has nothing to do with the room, it's the party that is booked" & that there was another legendary party booked. I am not really sure why there would be another 24+ party booked if there wasn't room to facilitate/handle it. Our party ended up over flowing the room & into the upstairs eating area due to not having enough room to fit everyone. It was rather uncomfortable apologizing for having adults & younger children sitting on the floor eating pizza. Not just that, but for the last few years, we go there & part of the course and/or a room is always shut down. This is the 3rd year in a row that one of the major play areas is closed off. As for our host, I have no complaints, he was helpful & there if needed. We also did not end up getting a bag for the birthday children which we usually do. I am sad to say that I think our time at Sky Zone has come to an end. It was very disappointing having to spent as much money as I did ($500+) on a party that was fit for 10-15 people. To say "it's not about the room" was not the best thing they could have said. It is about the comfort & space especially when you have a big party. 5 pizzas & refills are not worth what I had paid.

    Cowabunga's Indoor Kids Play & Party Center - North Reading - Come experience the sensory joy of smile making paired with playtime at our inflatable playground every Tuesday this summer!

    Cowabunga's Indoor Kids Play & Party Center - North Reading

    (63 reviews)

    My girls had fun here on a rainy vacation day. Lots of bounce options. We skipped the arcade and…read moremanaged to leave without buying a stuffed animal. Masks are optional. One child was here coughing up a storm with no mask on and not covering his mouth. That was annoying, but no reflection on the employee, Abby, who was friendly and personable.

    The photos people have posted was really appealing to my family so we decided to visit while we…read morewere in the area. We visited on a rainy day so the playground was very busy. They have a bunch of inflatable bouncers that fill majority of the space. Looks like they also have additional bouncy houses within private party areas. They have various bouncy house slides and also arcade games around the floor. And even massage chairs for the adults. What really was enticing was the electric atvs they have their. But boy was that a sh/t show. They really need an attendant for that area because a lot of parents and kids would hog and not take turns. The facility needed desperate cleaning as well. Crumbs and food was everywhere on the floor and many folks are also walking around with socks on only. We even witnessed a kid vomit and his parents didn't even bother reporting it to anyone. But it looks like no one cared to keep the facility clean anyways. Either way, we served our hour and...bounced after. This place needs to be more attentive to cleaning.

    Itsy Bitsy Zone - indoor_playcenter - Updated May 2026

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