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    iTrip Vacations Northwest

    1.0 (17 reviews)
    Open 9:00 am - 5:30 pm

    Services - iTrip Vacations Northwest

    Property management

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    Calvin I.

    Total disaster!! Walked in to a place that was FILTHY and had not been cleaned! There were dead bugs on the furniture, spiders all over the ceiling, the beds were not made, there were towels from the previous guests still on the floor, dirty dishes in the sink. The best part is they refused to give me a refund!! I had to have the weight of AirBNB force iTrip vacations to give me one! Turns out they have terrible reviews online and this happens all the time! Stay far far away from any bookings listed as iTrip! Do your research, look at Better Business Bureau, look at Yelp and google reviews. Read the 1 star reviews this is a scam!

    octopus, or over loaded outlets were all throughout the house

    This company is only interested in taking your money! We rented a place in lincoln city oregon. Curb appeal = looked like an abandoned dumpy shed, like something you would see in a horror movie. With tall weeds growing on the roof and in the rain gutters, and what appeared to be the front door covered in old spider webs. Finally found the front door they pictured - it was on the opposite side of the building, and appeared to have been broken many times. The frame was torn up, as if by a crow bar. Upon entry, the place smelled of greasy stale food, mold, and mildew. Soon after entry, my wife's allergies started up. I called the ITRIP people, and told them we could not stay there because of my wife's health, and the horrible smell. They gave me the run-around, saying they would have to reach out to mgmt the next day. I told them we were leaving and wanted a refund. Other issues with this place: what appeared to be dried dog urine on the wall, spiders, silver fish, greasy filthy old appliances, cookware was old, with chipped teflon, which is toxic to humans, old open containers of food in the cupboard, like flour and seasonings, cobwebs on light fixtures, "octopus" electrical outlets, and generally very unappealing. They did not issue our refund, saying we were outside the limits of their rental agreement, because we cancelled the night we were supposed to begin our stay. I told them and our credit card company the main issue was my wife's health, and they both ignored that. We ended up having to search for a motel near midnight, and thereby paid for our stay twice. In our opinion, this place is gross and hazardous to your health. If you want to save money and serious disappointment, DO NOT USE ITRIP!!!!

    Beware host or owners accessed the property without notice during my stay

    During my stay someone access the property without notifying me! It was a very uneasy feeling to know some one helped themself in my temporary home. I called and texted ITrip a few times, hours later they responded. One person stated the owners came in and other employee said it was an associate. They said only accessed the garage, which has direct access to the rest of the house and reminded them the garage is my personal space too. Whether it was the garage or kitchen it doesn't matter, they came into my private space without notification. This made me feel very unsafe. ITrip gave me a canned apology. At this point ITrip had lost any credibility so the apology was empty. At no time did they take ownership in the mistake of accessing the property without notice. The place was set up nicely but smelled like grandma's basement.

    The dirtiest decor pillow with oil stains I have ever seen in my life

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    2 years ago

    The absolute worst Airbnb experience I have ever had. Avoid these scammers. They are awful and none of their properties are as described.

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    Cascade Management - over flowing yard waste for 2 months

    Cascade Management

    (17 reviews)

    Southwest Portland

    I moved in to Peter Paulson Apartments back in August 2016. I was informed it was a NONSMOKING…read morebuilding, and every day I have to walk through the halls trying to hold my breath, cover my face, to prevent breathing in the thick cloud of smoke from other occupants in the building. I've complained, wrote incident reports, all that's been done is a letter informing tenants of the nonsmoking rule. I informed management that that isn't going to work. Her only advice to me was to keep writing a report. Instead of going door to door and making it clear who's smoking. Especially when've told her whatrooms smoke is coming from. I have medical issues that have been exasperated by the smoke coming into my room from around the door jam. But I'm not aloud to put weather stripping along jam to keep the smoke out. Or anything for that matter!! I do not recommend living here. No one in management does anything to help. They just sit in the office. The management before current one I told him about bed bugs I found in my room and even brought him one in a container, to show him. All he did was kill it and told me to flush it!! It took a month of writing reports to get an exterminator in here. I've heard from other tenants that are also having bed bug issues who aren't getting help. Smoking is a fire hazard!! And a health issue. My lungs burn, my allergies are on overdrive, and my clothes stink. IM NOT A SMOKER!! tired of not being heard. Please do something about these issues.

    I unfortunately live at Witherspoon Court in cottage Grove oregon. This has been my residence since…read more1/10/21 and it's been a nightmare but since I'm senior disabled and below poverty line I cannot just get up and leave so I'm stuck waiting till some other place with my application calls me! Management here is more like a warden and I lost all respect for this manager Jonas Clark who has done Nothing but bully, threaten, and do absolutely no work on the outside grounds and apartments are full of bug because of him not weeding and watering the weeds I took Jonas Clark to court once and feel like I'm going to have to do another one but this time sue the corporation Jonas Clark has been ruthlessly injecting himself into everything I do. I'm not the only one who despises him, as he expects complete compliance to all his "rules" without him complying to city ordinances or lease agreement

    Bluestone Real Estate Services - Many communities with views.

    Bluestone Real Estate Services

    (149 reviews)

    Southwest Portland

    I am nearing the end of my first year of living at The Encore in The Pearl and I have to say that…read morethe building manager, Taylor Coakley, is exceptional. She is communicative, accessible, responsive and approachable. She serves as a connection between all residents and encourages everyone to become involved in activities and adhere to guidelines of the building that support safety, security and being good neighbors to one another.

    Bluestone has shown a long pattern of mismanagement, negligence, and disregard for homeowner…read morerights. Acting as the de facto decision-makers for our HOA--because the Board relied completely on them--they allowed years of improper billing, forcing homeowners to pay for repairs (plumbing, vent cleaning) that our CC&Rs clearly define as HOA responsibilities. They never informed owners they could seek reimbursement, keeping that information from the community while continuing to collect dues. During the 2024 roofing project, Bluestone failed to properly oversee the contractor when attic vents were left disconnected--a clear health risk. It took them many months to force the contractor to return and make the necessary fixes, and even now they have refused to conduct mold testing despite the moisture and mold concerns created by the delays. Their slow action and lack of transparency have left homeowners with unanswered health questions and potential damage to property values. Bluestone's combination of poor leadership, delayed responses, and refusal to address critical safety issues has cost our community money, trust, and peace of mind. If you value transparency, accountability, and competent management, do not hire Bluestone Real Estate Services.

    Robyn's Nest Property Management - Murray Hill Medical and  Professional Building

    Robyn's Nest Property Management

    (16 reviews)

    I wrote my original review for Robyn's Nest back in 2016-2017, and they threatened to not renew my…read morelease if I left it up. The company may be in different hands now, but it was still, hands down, the absolute worse rental experience I have ever had. I lived there for about a year with a single mom that lived paycheck to paycheck. She had lived there for a year on a 2 year lease. When it came to renew the lease, they raise the rent 43%! Only a few months later the 10% rental cap was introduced, so what they did is now considered illegal but they felt absolutely justified and said they were doing the right thing. The area was horrible (86th and Woodstock), the unit was old and run down, and they did no renovations and it was next to impossible to get anything fixed. They were just abusing the housing crises and said their reasoning was that the Lents Renewal Fund was being introduced and the area was set to gentrify and increase in value over the next few years so they were raising the rent to reflect what it would be valued at after the 5 year plan was finished. They claimed that they were so generous in allowing the 2 year lease, and that the rental value had indeed increased 43%. Lents is still a terrible area to live in. They knew there was a housing crises, that a lot of people lived paycheck to paycheck and would be unable to afford a move and would be stuck in a slum run by people who do not have the best interest of their tenants or society in mind. Only a few months later the rental cap was introduced into law because of hoards of greedy landlords and PM's were implementing this scummy behavior which is now illegal. We were unable to say the name of the company in the news segment and on my old yelp review otherwise they wouldn't renew the lease. If the lease had renewed in a few months after that time, they could only raise it 10% and would need to provide $1,500 per person on the lease to move if they were to move. I have saved all of the emails from Robyn's Nest and I hope to God the same people are not running it anymore because they were unprofessional, cold, snarky, and just not anyone you would want involved in your life at all, especially regarding housing. If you bring up your complaints at all and expose their awful behavior, they would threaten you with the loss of your current housing. In this area in Lents, most of the properties around us were foreclosed homes that were inhabited by homeless people who destroyed them even more, and there were so many campers that we even had the homeless people squatting on our drive way. They left needles everywhere, had fights and would throw themselves at our house and kept us trapped in there, would mess with our cars, steal from us, etc. Robyn's Nest did absolutely nothing to address it, just ignored it or gave a "deal with it" suggestion. Their maintenance guy was awful. They had one guy who did it all who was creepy and unprofessional, would stare at you and make inappropriate comments, and he was always "booked up" for weeks. When asked about it, they said he was the cheapest they could get and weren't going to get an alternative that would cost them more money. The quality was reflected in the service received. The dishwasher was broken and it took over 3 weeks to get the guy in, and he didn't even get it fixed the first go. I have always rented and I am a good renter who always has paid rent early, never been evicted, i'm never loud or destructive. I used to move at least every year due to work, and this is still, 12 years later, the absolute worse company I have ever rented from. I am surprised they are still in business, but I am not surprised their reviews reflect their poor service. Always look closely at how companies answer poor reviews, especially if their responses are argumentative and hostile- it reflects how they will discuss issues with you if you were to use their service and bring up a complaint. Their responses to poor reviews are defensive and place the blame of the problem on the person making the complaint. They do not accept any responsibility in their actions and use the old, "tough shit" attitude that I experienced with them. A good rental company is one that will do what they can to help, do their best to be fair and care about issues in their properties and their tenants, and actively try to change what people were unhappy with. This is not one of those companies, but there are so many out there that will value your support! This is a link to the news segment that aired. We were told by RN that if we linked their name to the 43% rent increase we would not get our lease renewed, so the segment does not focus on the rent increase, even though they wanted to discuss it more. https://www.kgw.com/article/news/local/abandoned-dogs-increasing-as-homeless-sweep-nears/281007461

    During the time I lived there I was giving notice for having too many cars in my driveway when they…read morewere the refrigerator went out they wouldn't help me replace even half of my groceries that I just bought it was a horrible place to live they were horrible Property Management . Would not recommend them at all

    Sundance Property Management Inc.

    Sundance Property Management Inc.

    (6 reviews)

    Southwest Portland

    I rented a home managed by Sundance Property Management Inc. at 17108 NW Elk Run Dr, Beaverton, OR…read more97006, from February 2023 to April 30, 2025 -- two full years. I paid rent on time every month through auto-pay and never missed or delayed a single payment. Before moving in, their representative Robert promised the home would be professionally cleaned. However, when I picked up the keys, the home was clearly not cleaned at all. The toilets were covered in dust, the carpet was filthy, the kitchen was greasy, and many parts of the house were visibly damaged. I immediately contacted Robert, and he sent one cleaner who only wiped down the toilets and some glass. The carpet and flooring, the range hood, and the rest of the house were still filthy. They insisted everything had been cleaned -- which was clearly false. At that point, we had already started moving in, and most of our furniture and appliances were stored in the garage. Feeling helpless, I had no choice but to clean the entire place myself just to make it livable. On top of that, the dryer provided in the home was broken. I had my own dryer, which I intended to use. Robert initially said their maintenance team would help remove the broken one and carry my dryer upstairs to install. But when their staff showed up, they refused to do it, saying it's not their job. In the end, I had to move the dryer up and install it myself, which was a lot of effort given the unit was on the second floor. The stove couldn't ignite properly. Even after it was repaired, the issue came back in just a few days, and we had to use a manual lighter to cook for the rest of our tenancy. The range hood was covered with thick grease, which I cleaned myself because Sundance never did. Despite all these problems, I took care of the home responsibly. When I moved out on April 30, 2025, I: * Hired professionals to steam clean all carpets * Cleaned the kitchen, bathrooms, all bedrooms, floors, stairs, baseboards, and railings myself * Notified Sundance that if there were any concerns, I welcomed them to share photo evidence so I could resolve them. I made sure the home was left in much cleaner condition than when I moved in. But at the end of May, I received a charge summary deducting my entire deposit. Their excuses included: unclean house, damaged/stained carpet, untrimmed yard, dirty kitchen, etc. These were false and unreasonable claims. I was furious. I immediately informed them that I had clear photo and video evidence documenting the condition of the home at both move-in and move-out. I stated that I was ready and willing to provide side-by-side comparison photos at any time to prove their claims were false. Despite this, they kept making excuses and have still refused to return my deposit to this day. As of July 30, I still have not received my deposit, far past the legal timeframe. I have already filed a Small Claims Court case, requesting double damages under Oregon law due to their wrongful withholding. I've also filed a complaint with the Oregon Department of Justice, and I plan to make all photo and video evidence public so other renters can see the truth. This company is dishonest, negligent, and exploitative. They take advantage of tenants and ignore the law. If you're currently renting from them and have experienced similar issues, I strongly encourage you to take legal action. If you're considering doing business with them -- DON'T. Sundance Property Management Inc. is the absolute worst property management company I've dealt with -- not even close. Avoid them completely.

    I rented from Sundance for over a year, and I absolutely would not recommend. When I initially…read moresigned the lease and picked up the keys, Robert was pleasant and friendly and I was optimistic. The apartment my friend and I rented was in a lovely neighborhood, and a good value. That said, whenever we put in a maintenance request Robert was very slow to respond, and would often dismiss us. Once I submitted A maintenance request through the resident portal with a picture of the broken toilet chain. His email response was, "try resetting the chain." I politely informed him that the chain itself has snapped in two, and I had included a picture to that effect with my maintenance request. His reply was, "oh I didn't look" For the first several months we had issues with the refrigerator leaking. Robert repeatedly sent the same maintenance man out, he was very kind but not able to help. It took multiple maintenance request to get the issue resolved, and many mornings of stepping in a puddle on the floor from the leaky fridge. The homeowner did a terrible job of maintaining the yard and surrounding property, and even though it was brought to Roberts attention on multiple occasions nothing ever changed. When our new neighbor was blasting mariachi at all hours, even though our lease clearly stipulated that quiet hours began at 10, Robert was very dismissive of our complaints. When it was so loud that it could be heard on the other end of a zoom call, Robert simply asked "is that acceptable for daytime?" When I moved out, I was supposed to get my pet deposit back within 30 days. Not only did it take nearly 90 days, when I called Robert to check up on the matter, he was incredibly rude to me and stated he needed to "do research" I was tempted to give a one star review, but the apartment itself was fine and the rent was really reasonable.

    Valentino & Associates

    Valentino & Associates

    (3 reviews)

    Southwest Portland

    I don't normally write reviews, but I rented with this company and had the worst experience with…read morethem out of all the companies I've used. The management had unnecessary hoops to jump through to even move into the rental. They forced us to move in early than the expected date or else they'd give the rental to someone else, the rental itself was disgusting and dirty on move in day. There were dead bugs everywhere and even moss growing out of the window seals.. The property manager did not show any concern on this. And told us not to worry about the carpets as they were never replaced and already had stains (come to find out on move out date that they still charged us for carpets). The company then never got back to us when we had questions or concerns about the home throughout our rental period. Then moving out, they stacked unnecessary procedures on the move out process even though our move in on the home was disgusting. Now, they have not mailed our security deposit back within the legal 30 day period, nor did they give us any documentation on why they held the deposit. No calls or emails back despite our multiple attempts. This company is seriously the worst, I feel like we dealt with crooks.

    I agree with the previous review. Communication is hit and miss with them and they never answer…read moretheir phones and unable to leave a voicemail because it's always full. They also can't get their email correspondence correct confusing conversations that never happened.

    iTrip Vacations Northwest - propertymgmt - Updated May 2026

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