Great service. My iPad was repaired and functioning the same day. Will use again. The iPad refused…read moreto charge, brought it into Ipace and they had it repair within a day. Gave me a couple of thing to check to make sure the power socket didn't break again.

guy had to warranty my battery 3 times and replace it and i just ended up saying whatever after its…read morestill a shitty battery 100$ later

WARNING: Do NOT trust this shop with your phone repairs…read more We brought our iPhone in for a screen replacement on December 19. From the moment we got it back, the phone was freezing, becoming unresponsive, and the display colors were visibly off -- all signs of a faulty repair or defective part. On March 8, we returned after a thick vertical line appeared on the screen. They replaced it again under warranty, but not before implying my son had caused the damage -- which he firmly denies. That second replacement was done around 1:00 PM. By 7:00 PM the same day -- less than 6 hours later -- the screen stopped working entirely. The screen protector was completely intact, ruling out any physical damage on our end. We are now being told they will not fix it and that WE are responsible for the damage. This is completely unacceptable. This is our third visit for what should have been a simple screen replacement. The pattern is clear -- either defective parts are being used, or the installation quality is poor, and rather than taking accountability, they are blaming the customer. I would strongly advise anyone looking for a phone repair to look elsewhere. This shop takes no responsibility for their own work and will leave you worse off than when you came in.

knowledgeable, helpful, phenomenal service, and prices! Highly recommend to anyone - even worse the…read moredrive!

I have had to use them twice now (my 9 year old decided to take the tablet for a swim, other time…read morewas a parts failure), and both times the service has been fantastic. Pricing is less than half the competitors and the diagnostics have been spot on. The replacement of the usb charging port took a day, the water damage a little more, but was a lot more work to repair (I actually thought the device wasn't fixable when I brought it in, the repair cost was well below expectations and still worth it on a 4 year old device).

Wajahat responded to my message very quickly and he was very friendly, and was willing to work with…read moreme. It only took them a day to order the parts and replace the screen and fix my phone. I highly recommend Univercell for their proficiency and Wajahat's excellent customer service!

Broke my iPhone screen and was able to get it repaired quickly professionally and at an affordable…read moreprice - great service :: highly recommend

I was so impressed with his service! Wasn't expecting it to be fixed while we waited! The…read moregentleman provided and excellent quick service! Ill be back for sure!

So I brought in my phone as I broke the screen. The guy fixed it and I was happy but when I got…read morehome and put the phone into my case after just few hours the screen started to crack. I went back and the guy was rude and telling me this happened because of the frame when it was dropped. Now I never got a refund or the phone fixed. I went to a place near my work in Toronto and these two kids maybe in their 20s ended up fixing my phone and for the same price. It's been already 2 days and the screen has zero cracks not sure why connextel couldn't do this. Think twice before bringing your device in

Do Not Take any item to any location of this company. What do you think about a business that nun…read moreof the employees use a last name? I now have an IPad that is broken after I dropped off a working IPad with broken glass. I suspect my bill would have been around 400$ after whatever happened to unit. They said they would have to send out to be fixed. After reading other comments on face book I lost All trust in this company and had a really hard time getting my iPad back. Worst experience in all of my years.

i had a second expierence at IT happens and it was as pleasent as my first time wonderful staff ,i…read morewas served by the young lady who was very knowledgable, and helpful,i am very pleased with the service provided

went to store with IPAD issue. Young lady had issue resolved in minutes. Would definitely return…read morefor any repairs if needed. very friendly and professional.