My son's laptop was completely dead, upon calling Joseph at IT Refresh he was honest about…read moreturnaround time and where in the queue the laptop would be. Initial troubleshooting pointed to a new motherboard but upon further review the unit was deemed unrepairable. Joseph provided regular updates throughout the diagnosis phase. Once we knew it couldn't be repaired Joseph worked with us on a replacement unit, gave us multiple pricing around some options and ultimately got us a replacement. So far my son is happy with the unit. Very good service from a local business which we are always pleased to support.

Exceptional Service from It Refresh .I had a great experience with It Refresh. Joseph and his team…read moreshowed incredible dedication in diagnosing the issue with my laptop. They took the time to thoroughly test different hardware components one at a time and ultimately identified a hardware failure. Their methodical approach and commitment to solving the problem really stood out. I highly recommend It Refresh for anyone in need of honest, professional, and knowledgeable tech support. -- Juan Bermudez

Super friendly and great prices. Came in to fix my daughter's phone screen and I was pleasantly…read moresurprised that he could fix it that day. He had it ready for me exactly when he said he would. phone looks brand new! Thank you.

I repaired my computers from this company, and I bought laptops from him I'm happy wit my purchase!read more

They give me a free diagnostics and repaired my computer in less then one business day. For less…read morethen i expected

I have been a loyal Telus fan since 1998. I've been to several stores, but this store really…read moresticks out. Good service, knowledgeable staff, and I can get what I want and count on the staff to help me make good decisions. I have gotten my last 4 phones at this store. I've left each time with what I need, not just what I think I want.

I've purchased a LOT of jewellery at Taylor's! The staff is wonderful! They offer a large variety…read moreas well as brand names. Good prices, I enjoy the fact that I'm shopping local and it's conveniently just a short drive. The owners truly care about your overall experience & always make you feel welcome. I highly recommend shopping here! Plus they sell pandora too

I went in today to have a watch battery replaced and some repairs done on a ring. First I was told…read morethat the repair man wasn't in and I would have to wait until... maybe the end of the day or tomorrow or the day after (it was already 3:15pm). So then I asked about the repairs to the ring. I was referred to someone else, who told me that it would take at least 15 business days, but if I was willing to pay extra, I could have it in 3 days. Since this was really quite a simple repair, I was somewhat put out. I said that I was surprised it should take so long, and that I had never before walked into a jewelers that couldn't replace a watch battery on the spot. The girl told me that was because the fellow who would usually do this was upstairs right now doing all those 3-day repairs (the same fellow, I presume, that was supposedly not there at all.) While I was speaking to her, another customer came in asking for a pocket watch that he had brought in for repairs over a month and a half earlier. He said no one had called and he wanted to know what was going on with his watch. I decided that I would take my business elsewhere.

I recently purchased a Pffaf Select 4.2 from this retailer. The delivery was prompt and the machine…read morewas excellent until the second time I went to sew with it. A number of issues cropped up. I drove it up to the shop (an hour drive) and Llyod (the head technician and store owner) sat with me for 2hrs, walking me through the issues and fixing them as we went. Nothing major to be fixed, just some small adjustments that made a world of difference. The level of care and service was tremendous. I would highly recommend. I just wish the shop were closer to where I live!

I took my machine into the shop in June and I still don't have it back. It's now August 30. I was…read moretold it would be awhile, but I never suspected that it would take this long. I called several times, but never got a callback despite leaving several messages. I finally got ahold of the head tech and was told how there is a shortage of techs and they are training some, but should get to it soon. I understand staff shortages, but this is a ridiculous amount of time to wait. I was finally promised it would be ready for yesterday. When they called (at least they called) I was told there's a new issue, sorry, not ready, needs an adjustment. I was promised it would be ready for today. Sorry, the tech who can fix it is not in. This is just frustrating. I really hope I get it back next week.