This is a long overdue review for Ryan and his team for the interior trim (door, baseboard and windows) and front porch painting they did on my 2300 sq. foot house back in June. From beginning to the end, iTech Painting folks all exhibited a high level of professionalism -- from Ryan, the initial contact, to the estimator, to the the painters. Similar to another Yelp reviewer's experience, at least 50 percent of the painters I contacted didn't even have the courtesy to contact me back; every single painter was recommended by someone either via a neighbor at NextDoor, my neighbors on my street, and colleagues. Among the ones who responded, roughly another 50 percent showed up at my house and then didn't send me a bid -- a big waste of everyone's time; this was really puzzling because when I contacted each painter, I made clear what the job entailed, the size of my house, etc. Ryan responded to my email inquiry within 24 hours. When the estimator was running late, Ryan sent me a message to alert me. The painters were always on time, and their estimated end date was accurate. When I identified minor spots that needed touching up before they finished the job, they touched them up. When the job was done, the crew cleaned everything up and there was no surprise "extra fee" at the end; the price on the estimate was the price at the end. (I've had a previous PDX painter do that to us -- seeking in the middle of the job hundreds of extra dollars for so-called unexpected additional time to do the job right.) When some areas got chipped soon after the job was finished (e.g., edge of the front door, edge of porch steps), and when I alerted them to other minor spots that needed touching up (that I didn't notice earlier) after I had paid in full, they scheduled a return trip to take care of all that. This is truly a customer-service oriented painting business. With regard to the price, the front porch price was the highest of the estimates I received (and higher than what a previous handyman charged); but I just wanted it done at the same time so I went with it given that it was a small percentage of the overall job. With regard to the interior painting price, the estimate fell in the middle of three prices I secured. Given my experience with iTech, the next time I have a paint job, they will be my number one choice as long as the price is in reasonable range of the other bids I get--even if the amount is the highest. There's something to be said for the peace of mind that comes with dealing with a business that (1) values my time as well as theirs, (2) have folks who are responsive and professional, (3) have a painting crew who does a great job and who follow through on those oops areas that need fixes, and (4) keeps its word when it comes to the agreed up price. read more