The girls are amazingly nice. When we met during my in-home interview, I was excited and ecstatic to use their services. Unfortunately, everything got messed up. I've never had a dog before. I picked up a stray doberman, and I needed to find some alternative way of getting him exercised here and there. I was excited to try Itchy Paws because of their reviews on Yelp, but it was a disaster. Albeit, a lot of the confusion wasn't their fault. I've never let anyone have free access to my house before, let alone complete strangers. Because of this, we decided that I would leave my dog outside in his crate in a shady area. I had only been in possession of the dog for a couple weeks at this point, and he had anxiety about being crated. When the girls arrived, my dog was in the neighbor's front yard, because he had apparently "busted out" of his crate. They called me to check on his status, which was great. Because he was not yet on a flea regime, they were going to take him for an individual walk. They actually posted a picture of him jogging on the beach (I think?) which was awesome to see while I was away. There was an issue about leaving him in the backyard, since he busted out of the crate initially. I told them that they could tie him in the backyard and that this would be fine. They told me that they would call me when they dropped him off, just to let me know how it went. I never got a call. I actually called multiple times and texted them, only to get a response hours later, that he was tied in the back. When I got home, not only was he tied, but they had pulled the heavy crate onto the lawn and fixed him a blanketed area. This was going above and beyond the call of duty, so I was happy to see it. My gripe comes on two points: 1) They told me they could not take my dog to Long Beach parks, because he didn't have a LB license, and this is required by posted signs. They advised me to go and get one from the SPCA. Well, I went to the Long Beach SPCA, and they said that I couldn't get one and this was completely unnecessary. The lady said my dogs tags were fine in any park, as long as he had tags. Since then I have been to numerous parks in LB and all over LA, and no one cares what tags anyone has or if they even have tags. Maybe it has to do with their licensing and insurance, but to not let my dog in a park, because he has licensed tags from a neighboring city is stupid. 2) Once my dog calmed down and I got him crate trained (no more busting out or anxiety), I called them again to ask them to take him out once more. I left messages, but they never called me back. I understand that their experience with my dog, and with me as well, I guess, was not ideal. But they knew going into it that I was a new dog owner and that my dog was a stray. I was disappointed that they took the unprofessional route of ignoring me, both at the end of the first service and then afterward. I guess it all works out in the end, though, because now my pooch is *almost* perfectly behaved, and we get all of our services at Bark Bark where we've had nothing but wonderful experiences. read more

Beyond thrilled with the service I have found for my pets and family. Called to find more information after seeing the cute painted VW van. One of the owners called back the following day and came to my home that day to meet my dogs and find out our needs. Felt like a proud parent sending off a child for the first day of school. read more

I've used Itchy Paws a few times while going out of town. I was reluctant to write this review, due to the co-owner, Stephanie making a great impression the first time she met my lil guy. That being said however, the service provided over the few times that I've used them has proven inconsistent. The one scenario that comes to mind is while in Palm Springs, I had a call from the owner asking me where my keys were. How should I know, the client leaves a set with them...and trusts that THEY keep them in a safe place. Now the problem that I had with this is that they should've exhausted all of their resources FIRST in figuring out what they'd done with them, prior to calling client who is now a couple hours away and attempting to have a nice lunch with their peeps! Hello! Needless to say this did not leave me feeling overly confident for future use of their services. (They did call back 20 minutes later and told me the gal who walked him 2 weeks beforehand still had them in her possession). Always nice to know that a teenager has your house keys just hanging around in their apartment somewhere. Yikes. Unfortunately the following week I had already planned on using them once more. I sent 2 emails and called on a monday to let them know that this would be my final request for their services and to please let me know who would be walking Marley and who had my keys, since it was such an issue the last go around. I didn't receive an email until Friday morning(this is the day that i was going out of town). I believe these women could have a great business if they actually followed through with what they tell their clientele. And granted it all sounds good, but when you're caring for someone's pet, it's best that you honor your word. I was also told I'd receive a text or see a pic of my kiddo, that happened all of one time. I find it disheartening that such a seemingly easy business can have this many problems. And I can't put my finger on it, but either they have too many clients...or the younger people that they hire just aren't accountable. I hope they figure it out. At the end of the day, if you tell your client that you are providing a service...do just that or come damn close to achieving it:) read more

Why is a gal from Brooklyn who's never personally used Itchy Paws writing a review about the folks who run it? Well, my sister called me this morning to tell me that her dog, Louie, bolted out of the car and took off during busy morning rush hour down PCH. She was overwhelmed at the prospect of trying to poster all of Long Beach and beyond by herself. After all, Louie took off and didn't look back so we knew he could be anywhere... We decided that I'd call some dog walking services (thanks, yelp) to see if we could hire someone willing to help her put up flyers. I called Itchy Paws and spoke to Steph who didn't hesitate for a second see if any walkers could help. It was obvious in the three minutes that I spoke to her that she was someone who cares about dogs and their well-being. Cynthia and Junior both met up with my sister--and on a blazing hot day, rode their bikes up and down hills, putting up flyers and speaking to dozens of people to find out if anyone saw little Louie. After two hours, Steph joined them and it was their detective work that steered the search in the right direction and helped find him, safe and sound, long before the sun went down. So, are they caring, trustworthy dog walkers? Anyone who lives with and loves dogs learns from their pooches to trust their gut instinct--and as a person with lives with two dogs and is a dog walker herself, I feel confident in my long-distance recommendation. Disclaimer--I can't say that Itchy Paws is looking to include postering as a standard service, but I can say we're very fortunate and grateful that they did today. read more

After having a 7th level of hell experience with another dog sitting service, I took a chance on Itchy Paws. My dog is a nervous wreck and I'm anal about the cleanliness of my house AND I'm gone at a moment's notice all the time. No matter, these ladies go above and beyond whether it's a last minute need to let my dog out for her potty break when I'm gone for 12 hours or cleaning litterbox/buying litter for my cats while I'm away... not to mention other essentials. On a recent East Coast trip I came home to an immaculate house and happy critters. I'm self-aware enough to know I am a pain in the ass to work for and extremely short on patience, time and suffering incompetence. These ladies are consummate professionals and genuine animal lovers. You're not only paying for quality care for your pets, you're paying for peace of mind with your property. PS- the lady who's never owned a dog and left a doberman in a crate in the yard. Seriously? Please don't procreate. read more

Stefanie and Cynthia, owners of Itchy Paws, are simply outstanding. I initially called them after seeing positive reviews on Yelp because our previous dog walker flaked out on us at the last minute. Within an hour of my phone call, they were at my house to meet our rescue dog/furry-problem-child, Hershey. The very next day, they showed up to take her out, and found that she had chewed an enormous hole in the drywall next to the door... They contacted us immediately and graciously cleaned up the mess before taking her out for a much-needed run. They showed great concern and compassion for Hershey's anxiety issues, and gave us valuable advice and support. Since then, they have come into our home to help us desensitize Hershey to the front door and associated fear of being left alone, acclimated her to running along side a bike, and they continue to socialize her with other dogs (another one of her issues!). Thanks to Stefanie and Cynthia, our dog is becoming more confident and relaxed. We are also working with a behavior specialist and clicker-training Hershey, but I can honestly say that if it weren't for Itchy Paws, it is very likely we would have had to re-home our lovable but troubled pooch. We are extremely grateful for their patience and obvious unconditional love for all animals. They treat Hershey as if she is their very own, and she absolutely adores them in return. They have a blog on which they frequently post pictures of their daily adventures, and often text me with updates and pictures of their outings with Hershey. I am 100% confident when I go to work that Stefanie and Cynthia will give our dog the utmost care and attention. I highly recommend them, and would give them 10 stars if I could! read more

We like them. The consultation was great, we felt like they were comfortable with our dogs. The payment system is easy and we've never had a hard time making a last minute appointment, which, with pets, it's almost always last minute. The only think I would recommend would be to send a text after each walk, it really helps us doggie parents. They left a note on the table but since we were out of town the best way to reach us is text. It's piece of mind, and we didn't want to be those annoying clients that sends message to the dog walker. read more

I seriously don't know where to start. So, I'll just cut to the chase: THESE FOLKS ARE AMAZING! I have been involved with rescue work, fostering and have worked at a shelter--I am relatively dog savvy, and am picky when it comes to asking for support with my own beloved pack members. Thanks to the many positive, detailed reviews posted here on Yelp, I decided to go ahead and reach out to Stefanie and her Itchy Paws team for socialization support for my newly adopted rescue Rottweiler, Sachi. Stefanie responded to my phone call immediately, and stopped by for a consultation the following day. We started our exercise sessions, and socialization sessions (I had concerns because Sachi was starting to see uneasy around other dogs) in the same week. Sachi showed enough progress with other dogs that she was allowed to meet pack members on her third appointment, and go on a hike with them. She was also able to be dropped off back at home from the bus, with all of the other fur kids. The Itchy Paws team knows dogs, and the intricate ways in which to begin structuring introductions and basic outings. They offer an extremely user-friendly payment system, and are quick to return texts and calls. I receive an email when they pick Sachi up, and an email when they drop her off, along with notes that document what she experienced. They're also social-media friendly and post really nice pics of their clients' dogs on their Facebook page and photo blog. This is my first experience with any dog-walking service, and with letting someone other than family have access to my home while I'm away at work. I couldn't be more pleased--my house is always in order when I get home, and the Itchy Paws team is super respectful of your home, your dog, your life, your everything! I firmly believe in supporting ethical, responsible businesses in this hugely competitive pet industry. If you live in the Long Beach area, and are considering training, socialization, or just a bit of extra exercise, you really can't go wrong with this group. I know I already know a lot about dogs...but these folks are showing me that there is so much more fun stuff to learn! I am thrilled with their service, and overall good energy. Perhaps most importantly, I am thrilled that they see so much potential in my Sachi, and that we are seeing positive results. I am grateful to the Itchy Paws team. These people are such a joy to work with. Looking forward to many more appointments for my Sachi! read more

After seeing a story on the morning news about how much dogs enjoy going to canine agility camps, I started looking for something similar in Long Beach. I hit the jackpot when I came across Itchy Paws. Since I began using their socialization services, my two dogs have never been happier! Koa and Ozzy are having a great time going to interesting places and meeting new dog friends. The girls who run Itchy Paws are fantastic - they really take time to get to know and understand your dog, and I completely trust them with my "kids". One of my dogs is afraid of other dogs, so the girls made sure he bonded with them before they introduced him to any other dogs. Three sessions later, he is running with a pack of "clients" and sitting next to them in the van on the ride home with a big smile on his face. Amazing! The best part of it, besides the joy it brings my dogs, is that the girls take photos of their outings so you can see what your dogs are doing and who their friends are. I only wish my dogs could talk, so they could tell me all about their day! read more

I have a Rhodesian Ridgeback mix and use Itchy Paws for Social Sessions. I like that they allow me to make my own schedule and their pick up-drop off service is priceless. Also, they have a GREAT blog where they post pictures of dogs that they watch. Adorable! Their open use of social media demonstrates their love and passion for dogs and that makes me confident in using their service. I have and will recommend Itchy Paws. After those Social Sessions, my dog is tired and that makes me happy and my evening relaxing! read more

No more yip yap from my poodle! Really happy that the itchy paws staff recommended socialization for my cute but so nervous little poodle! You know that obnoxious little dog that barks constantly? That was my dog until recently when itchy paws took my nervous nelly dog out to play. Being around other dogs and competent trainers has changed my yapper into a calm, nice to be around pup. I am thrilled that he doesn't bark constantly at my friends and at other dogs. Thank you Itchy Paws!! read more

Stay away from these folks they did not take care of my cats the way they said they would. I came home from a trip and the wet food in the dish was moldy and the water dish was practically empty and litter box not cleaned. They Showed up to pick up their check and in my mind never returned to feed the animals. When they were confronted they made several lame excuses the one in particular that made me most upset was they told me "they're just cats"? Stay away from them if you Love your animals! read more

Was using their services because of a great first visit that I got. Since that first visit there always seemed to be something that went wrong. One time they couldn't find my keys, next time the alert e-mails were not coming too me, next time sitter forgot to leave my keys. Started to be just too much. I made my final appointment and owner did not respond to my e-mails or phone calls. Not exactly a great way to conduct business. I would not recommend their services nor would I ever go back to this shoddy customer service. Find another sitter! read more

Stefanie and Cynthia are the best! I left my chihuahua at their Christmas Camp for dogs for a week while I was out of town. I was a little apprehensive because I had never left my dog, Olive, who is very timid, with anyone before. She had a great time! Stefanie sent me pictures of Olive throughout the week. Since that stay, she has been much more social around strangers and other dogs. Last week, I had an emergency and had to drop my lab mix off with them for a couple of days. They happily took her on very short notice. I love this place. They are very professional and knowledgeable about obedience training and diet, and will take your dog to the park or the dog beach once a day, which is better than I can do at home. read more

I do not really care to write reviews but since I am now relying on them to help me find a new pet sitting service I felt the need to. I have used Itchy Paws a few times now and the service has steadily deteriorated. I used them back in September '12 and came back after 10 days to Dog being slightly overweight but my home had been well cared for and at the end of the day Dog was fine. I then needed them in May of this year just for an evening walk as I would be out to long. I stated that Dog had to have her walk at 5pm and that this was especially important as I was leaving early. I checked the pet check in later and it showed that she was not walked until 8pm which had left her over 12hrs without being taken out. I complained and was told that they would have been more than happy to schedule 2 walks I stated that I did not need 2 walks just the one at the correct time. However as I was leaving for 18 days a few days later I felt I was stuck in having time to find an alternative and hence the worst experience. I had left pictures on the fridge, with a measuring cup, to avoid the overfeeding issue. I had also split her turkey into bags and labelled them with 25pcs = 5 days in addition to her sausage which I explained there was only enough ground for 10 days and thus the new one would need to be ground and placed in the fridge. I came home to find that the sausage had not been ground and that there was none of the turkey from the last batch that should have been in the fridge. On top of this the downstairs bathroom was a pigsty. There were toiletries, razor etc, left behind, body wash down the sides of the tub, empty toilet rolls and tissue boxes just left lying around. I had stated that the upstairs was off limits apart from if the washer/dryer needed to be used that had clearly not been respected which led me to be concerned as to what other instructions had been ignored. I think the least of the concerns was that my kitchen took me a while to find many items as no attempt had been made to put things back in the correct places. I complained and the response I got was they would always replace toilet paper in the future since I left shampoo, body wash, toothpaste etc to make things easier I think it is clear that my toilet paper being used was not the issue. In all of this I had to spend the majority of my vacation trying to get hold of Daisha to attempt to get updates. I received 3 emails and 1 picture of Dog standing by our elevator and that is over a period of 18 days. I complained to Stefanie during this time and she pointed out that she had checked in with Dog and Daisha daily and they were fine my argument with this is how does that help ME? I returned home and inbetween being offered compensation in the form of toilet papers and tissues (!!!) I was asked by Stefanie if I had enjoyed the daily updates and pictures I stated that I was sure I would have if I had received anything other than 'Dog had a nice walk". I still cannot believe the absurd responses, or lack of, that I got to my concerns. Finally it took me almost 2 days to get my keys back which at one point involved me being locked out of my house an event that took leaving 7 voicemails and actually sitting outside Stefanie's house for a period of time. I understand this is an extremely long review but I strongly feel that this service should NOT be used particularly for overnight stays. read more

We are big Itchy Paws fans! Our 9 month old goldendoodle joined the Itchy paws pack for socialization once every week or two for the past couple months. It has really helped our puppy mellow out when we are out and about and learn to play well with other dogs....he comes home and crashes! read more

We needed a dog sitter because of changing work schedules. We signed up with Itchy Paws and got so much more. The staff is friendly, reliable and professional, the prices are good and our dog loves the staff. Last minute needs are addressed quickly and any billing issues are always resolved. We are happy we discovered IP, and have no qualms about recommending them to anyone who needs help with their dogs. read more

I was at the Wrigley Dog Park today with my own dog and while I was there in came the Itchy Paws owner with a crew of about ten dogs. I was thoroughly impressed with the owner and her employees manner with the crew of dogs, and it was obvious they intimately knew all of them and took their time playing and doing some basic training. The pack was well behaved and could hardly take their eyes off the owner (I can't remember her name). We talked about her goals and her philosophy and I wouldn't hesitate to use the service or recommend them to anyone I knew. read more

Where do I begin? I can't say enough about the itchy paws team. Cynthia, Stefanie and Troy... truly amazing. I adopted a rescue dog this past Christmas Eve, Frankie, he was on the red list and wouldn't make it thru the holiday weekend. I wasn't quite ready to be a pet parent but my situation found me with very little options. I either take this little dude home or he dies, it was a simple decision. Long story short, he had behavioral issues that I wasn't equipped to handle. The itchy paws team came to my home, met with Frankie, assessed his needs, and off to boot camp he went. Frankie's biggest issue was that he was aggressive towards other dogs... let's just say our walks were not fun. Troy, his boot camp guru was amazing with him... not only did Frankie attend boot camp for a week but he also stayed with troy while I traveled for work. After just a few short months Frankie now loves dogs. I know it's hard to believe, but it's true and I have videos to prove it which I turned over to Itchy paws with a huge thank you. I'm sure they'd share the videos with you if you too have a dog with doggie social issues. The cutest thing ever is when the doggie van pulls up in front of the house with a bunch of dogs to pick Frankie up for socialization sessions. It's become a neighborhood group send off, everyone in the hood sees Frankie off. Love, love, love them. Malia read more

I can never thank you enough. Stephanie is always there in my time of need, even if last minute (and I mean minute). The team fulfills all my pet care needs and I feel safe that sascha is in good hands. I consider them my friends, especially Katie who hopefully you will have the pleasure of meeting. For such young professionals they are always eager to please and work with such a mature and friendly attitude. Thank you for last minute pet sitting freak outs and boarding! I feel so lucky to have found you. You are a keeper! A much needed upgrade from wooftidoo. read more

We used Itchy Paws during the hectic week of our wedding and after when we went on our honeymoon. The girls were awesome! Our two beloved dogs were a part of our wedding ceremony and the girls brought them, took care of them, and handled them throughout the wedding ceremony and then brought them home. They were complete professionals and we felt that our babies were in really good hands. We had family stay over at our house during the honeymoon but since they aren't the active types we knew our dogs would need daily exercise and play time. The girls came over everyday during our honeymoon and either walked them or took them to the dog park. I highly recommend their services! read more

Excellent and professional service. Wonderful people working here. The addition of Troy, a superior dog trainer, was a great idea. I highly recommend their services. read more

I adopted a wonderful puppy American Stafford mix named willow. Having owned American Stafford's in the past i know the type of hype out there about the breed. I wanted to have a dog that would be a wonderful upstanding citizen. Itchy Paws has help me achieve that every day. Willow is the happiest dog, she has been with Itchy Paws since the 3rd day she came home. She has been with me 9 months and just turned 1 year. Stefanie and Cynthia are amazing. They are so caring of your pet. I swear Willow looks at Cynthia like she is her mom. Each day Willow and my rescue poodle (used to hide from people and other dogs no more) go off with Itchy Paws and the crew sometimes to the beach, the dog park, for a hike, to the wet lands and on and on. Each day i get a notice when they are picked up, and when then return. Photos of the girls. I could go on and on. They have even had the girls when i am on vacation and i never worry a bit. If you Love your dog you can not go wrong with Itchy Paws. You will not be disappointed!!! read more

Cool van! Cool staff! I wish these gals could pick me up in the doggy bus and drive me with a bunch of friends to play because they are all having fun. Cynthia took my lab for a park playdate and brought her back happy and ready for a long nap. I've recommended this service to my friends who travel and need a responsible, reliable pet sitter. Itchy paws goes above and beyond regular pet sitting. I feel comfortable trusting Cynthia with my house and dog. It gives me a lot of peace of mind to know that itchy paws is family owned and operated vs some of the other services I've called that send out a different part time kid just walking dogs for extra cash. read more

I'm disappointed to not have received timely and open communication to resolve such a simple matter involving a $30 charge for a walk not received after: 1) being a frequent client for about two years, 2) meeting with the owners of Itchy Paws several times and having great conversations, 3) frequently receiving untimely (but enthusiastic) service and sticking with Itchy Paws. I read the few low rating reviews and believe they're attributed to similar lack of communication during dispute resolution. Misunderstandings/­problems are common in business but you have to reach a reasonable point of a resolution rather than ignore client emails. I learned a cheap lesson early, keep the money. Thanks for past services, stay safe. read more

Our family of dogs absolutely love Itchy PAWS. The services they provide are top notch. We are at ease while we are on vacation knowing they are loved and well taken care of. They keep us updated as to their status and always send lots of pics. They love the dogs as much as we do and when they stay at the house it is always clean when we return. We recommend Itchy Paws services to everyone, they are truly amazing. Kimberly and Cassandra Guerrero read more

Oh how I love my Itchy Paws...... When I moved to Long Beach my first order or business was, find someone to take care of my beloved, quirky and rambunctious Shiba Inu pup. I knew I was going to have some long hours at work, sometimes not returning til late in the evening, so a doggy daycare facility was not going to work since the majority of them close earlier in the evening. I was apprehensive about hiring a dog walker or the like because they would be at my home when I was not, but knowing that was the only way my woof was going to get her much deserved attention I decided to call on Itchy Paws. Honestly, I don't even remember how I found them maybe I read a review maybe it was fate in any case it turned out the owners lived only a few short blocks from me. The same day I called, Cynthia and I arranged a meet and greet with Dahlia, my pooch, it went well. Both dog and owner seemed at ease with Itchy Paws and they became Dahlia's hired help. I loved getting the photos and updates of where my dog was and what she was doing, as well as what other Itchy Paws dogs had become smitten with my bitch. Both Dahlia and I were sad to have to leave Itchy Paws behind when we went to Oregon but I have faith we will meet again............ In any case I recommend these guys, they do it for love of dogs, seriously. They have decent rates and your dog will be happier. Basically, the dog will have a better life than you. He or she will be going on hikes or hanging out at the beach or dog park in the sunshine while you are at work, its not fair. read more

A+++++ I had to leave my dog wrigley a 2 year old high energy dalmatian while I went out of town for 2 days on a seriously LAST MINUTE trip...I called them at like 6 on a saturday and cynthia was so helpful I really appreciated her help! I just went to pick him up and he is like a different dog! he slept the whole ride home and is still sleeping right now!!!!!! that never happens! I love that they don't use cages and it's a home setting where my dog probably felt more comfortable than in some of the other places I've left him. I'm definitely a fan. At $35 a night it's TOTALLY worth it!!! they took him to the dog park, on bike rides and have pictures of him on their website I couldn't be more happy :) read more

i was so impressed with this pet service that i literally opened a yelp account just to write a review about them. stef and cynthia are GREAT with your dogs! I have a 9 month old corgi/beagle mix named Benny. Benny is a wonderful puppy but I was having trouble trying to break him of his bad habits. So I went to itchy paws for puppy training lessons. Within 2 days of training with Cynthia, I already saw the change in his behavior. Ben is so much more obediant but still hasn't lost that playful side to him. Also, Cynthia shows you how to understand your dog more so you can be a better dog owner. Of course, I will still have to continue the training, but I can honestly say that these good habits will stick with Ben read more

have four large breed dogs- a pitbull, a husky/wolf hybrid and two german shepherds. Their ages fall within the range of 1 - 1.5 years. So essentially, they are the size of full grown large dogs, but still act like puppies. I have had terrible experiences in the past where people have gotten so overwhelmed by the four of them, that they just left them while we were out of town. I understand that four dogs are a lot of work, and after having a couple people really screw up while we were out of town, we just stopped going on vacations. We had a family trip to go out of the country come up on short notice, so we reached out to Cynthia and Stefanie. While I was gone, since I could not use my cell phone to call them, they remained in constant contact via email with updates and sent pictures/posted them on their blog. I was very relieved that I could actually see that the pups were doing great! The house was immaculate; I would even say in better condition than when we left it. The pups were happy, full and tired from the exercise and playtime. They not only walked the pups, but took them on play dates and socialized them with other dogs. The followed all feeding and rituals to a tee. I could not have asked for better care for them. It is amazing feeling to know that while we are on vacation, we are rest assured that our pups are having an equally great time! (if not better!!) I have experienced other dog sitters in long beach and orange county, and these ladies are hands down THE BEST! They blow everyone else out of the water. read more

Itchy Paws is the BEST!! My schnauzer terrier mix Gretl has thrived under their wonderful care - they come each weekday after I've left for work, pick her up in their adorable doggy van (like a canine schoolbus!) and take her out with a pack of friends for pup adventures - hiking, beach, neighborhood strolls, different excursions each day - then bring her back exhausted to my apartment relieving a lot of mom guilt over my long hours! It's a great help and as she's a rescue with some socialization issues, this has been a great way for her to get lots of practice with other dogs - I call it her day program. She learned a lot and I'm so grateful to have the whole Itchy Paws team to help me take care of my baby! They also have "boarded" her which consists of her having a slumber party with one of their trainers, staying in a home not in a kennel. They can even come rescue her for a pee break or 2 if I ever get stuck late or have an emergency (but thankfully I haven't had to use that particular service.). It's like having a close friend to help you care for your beloved pet - I've been working with them for almost 3 years now and could not recommend them more highly. My little Gretl monster is a changed dog - happy, confident, and much more well adjusted than when I got her and I couldn't have done it without them!! read more

Its been a while since we've posted anything which is a shame. We are Harvey's owners and have adopted Cynthia and Stephanie as aunts. They have been watching Harvey since we've had him. Family is the best word for what we have. It isn't easy to allow people to have access to your home, but with family it increases your security. Your pet couldnt ask for more. Harvey, a 15lb JackRussell wouldn't be the same without them. Thank you girls!!! read more

Itchy Paws is the BEST!!!! We've been using their services for almost 2 years and they have been SO great with our 2 pit bulls, Bishop and George. The petcheck system is brilliant and so easy to use. Makes it easy to know when the 2 boys have been picked up, dropped off, where they went and allows comments to let us "pet parents" know how they did that day. Cynthia, Stefanie, and the rest of the team have really helped us out, not only as a pet sitter service but with understanding our boys'behavior. They are such great people! Not only do we love them, the dogs do too! read more

I met the reps from this firm at the Rec Park Dog Park. They were very very nice and entered me in a contest they had to possibly win dog stuff. As luck would have it, I was then told by them that I did win. It has now been over a year, and I have called and written them several times -- to no effect -- to try to get my several-times promised prize. I even spoke to several people that told me they were "managers" and Wwould take care of this immediately." I have now given up, finally figuring out that this was a scam and a cheat. Based upon this unethical and dis-honest behavior, I would NOT trust my loved pets to these cheaters at all. HORRID COMPANY! ! ! ! ! read more

My husband and I are firm believers in using local business people. However, our experience with Itchy Paws Pets has been disappointing and you may wish to use another service. We were given a gift certificate for training sessions. Our requests were simple - we wanted our rescue pooch to stop barking when requested, to greet visitors politely (no jumping) and, if there was time, to show us how to help her be more comfortable with short car trips. The trainer decided that staff should walk our dog "for socialization each day" at their daily fee. We explained that the pup already is walked at least two half-hour to three-quarter hour sessions per day, plays well with other dogs and children, is happy at the doggie park and is a little too social already. She stays with a family when we are on trips and has never been a problem with the owner's dog and her visiting dogs. Our dog also has access to two large patios and a dog run that she uses each day so exercise is not the problem. This trainer told us she would find another trainer in the organization who would "better meet our needs." We waited. After many calls and emails, there was a note that said there was no one to do the training. We requested a refund so we could use another service that has successfully trained a number of dogs to do exactly what we wanted. Itchy Paws told us it would take six to seven weeks to issue a check.This was July. Many emails, phone calls and contact attempts have failed. We are sorry to leave negative reviews to a neighbor business, but feel we (and our gift-giver) have not been treated appropriately. read more

I rave so much about Itchy Paws that this review is long over due. I cannot say enough about Cynthia, Stephanie and the crew and the impact they have made to my life and the well-being of my fur baby Ziggy. When I decided to get a puppy after more than 20 years. I knew that with the hours I worked I needed help to make sure that my new best friend was not left alone and lonely for hours on end. Itchy Paws to the rescue! They have been there in so many ways, from play dates, to walks, to socializing, to boarding, to training (him and me), to just listening and helping me understand my puppy as he grows and develops. I am happy to say that I have a well balanced dog who goes on daily adventures with the Itchy Paws pack. They send me an email when they pick him up in the morning & another when they drop him off in the afternoon. I never worry if he is well taken care of since they treat every dog in their care like they are part of their family. People often tell me when they meet Ziggy that he is a great dog and I always tell them that I had help from Itchy Paws. If I could, I would give them 10 stars! read more