Capital City Computers is an amazingly talented group of professionals. Fast, courteous, and fair…read morepricing. They provide excellent repair service. Capital City should be the first place to go for help. BRILLIANT!

Had to get my screen my phone replaced. They were able to get a new one the next day and by that…read moreafternoon had my phone back. Great service and communication. Highly recommend

Shawn Wise is the son of a high school classmate and friend of mine, but I do not recommend…read morebusinesses just based on non-critical thinking and relationships. Rather, I am writing this review because I have been a customer of his expertise in computer sales, parts sales, computer service, and more. He knows what he is doing and I feel like he is a very honest person. I recommend this business highly.

From the owner: Great Cell Phone Plans, Locally Owned and Operated, Knowledgeable Staff, Friendly Customer Service…read more Products: Gaming Computers, Computer Accessories, Cell Phone Cases, Cell Phone Accessories, Cell Phones, Cell Phone Plans, Laptops, Desktops, Computers. Services: Free Diagnostics With Repair, iPhone Repair, 30-Day Warranty, 14-Day Warranty on New Phones, Unlimited High-Speed Data, Computer Repair, Laptop Repair. Brands: Hewlett-Packard, Dell, LG, Acer, iPhone, Apple, Microsoft, Samsung, Motorola, Lenovo, Alcatel, Asus, MSI. Location Facts: Near the intersection of Happy Valley Road and 31 East, located in the Nails Express Shopping Plaza next to Ralphie's Fun Center.

I'm so disappointed in this place and understand why they are closing stores. I am a former…read moreemployee and worked with Best Buy for over 16 years. Have not worked there since 2017. I took my Dyson vacuum that I purchased from them around 6months ago for repair. The stick vacuums has probably been used 10 times total. Never really cared for it. Long story short it stopped charging. So I contacted the manufacturer and was told it's in the manufacture warranty period that was one year.and to Take it back to Best Buy and they will repair most likely replace the bad battery. Go the next day and was first told at customer service to just get another one and they would exchange it. Learned later that the guy at customer service thought I just purchased it. I had everything with it box,manuals, cardboard inserts, and accessories so I understand his confused nature. Because it still looked brand new. Like I said it's been used maybe 10 times. Finally a guy told me that it's no problem we will just send it to service and should let you know something in a week or so. Three weeks go by and nothing so I contacted Best Buy's service center. They tell me that the vacuum has been repaired and give me a tracking number. Then tell me that they will also call when it arrives in the store. Will attach the communication I had with them. Few days later Best Buy store calls and tells me no it's not repaired and come pick it up. So, now I'm confused on what's going on. Try to call and told again it's been repaired. Great, I go in today to pick it up. Was helped by the same guy that sent it to service for me the first place. He then tells me that they don't repair vacuums and that it was never touched or repaired. This is almost four weeks from when he told me it's not an issue to send to service center for repair. Tell him the whole situation and show him my communication with service center. He tells me that was a fake person and he can't help me. What the hell.. Fake person. It's your Geek Squad service center. Best Buy get your foot out of your A**. I will never ever shop with them again. Would have been fine at first if they just told me to go back to Dyson. But after all of this just pissed. Essentially all the time wasted, money for gas, and just incredibly inconvenient time wasted. Decided to send this to save others wasted time.

Just relocated to BG and spent $2600 on a new washer and dryer because we are without them in our…read morenew house. We were reassured 5 times they would show up in a 4 hour window with no issues. Well they have rescheduled 3 times, my wife took a day off of work and this is a cluster fu@&. Will buy from Costco from now on. Garbage as& management in this store. RUN FROM THEM

Need a tech company? This is the one. Great response times and always fixes our issues…read more Understands how a business works and can get your office/network running smooth.

ITS Techs are Superhero's ! Highly recommend . After arriving home from a weekend visit to NYC we…read morediscovered that all photos somehow disappeared from camera card. It took ITS Tech less then 48 hrs to recover most of the images thus saving the day!

They did what was required to get my laptop running again. They also sell refurbished computers and…read morelaptops. They have a wide selection. When my laptop finally dies (I am still using Vista) I would certainly consider them as a local alternative to the big box stores.

From the owner: We repair all devices like PC MAC Ipad Iphones all smart phones and replace screens.read more

Definitely do not recommend for repairs, parts, computers, or anything. "Got a great deal" on a…read morelaptop that was supposedly one of many refreshed office equipment that a local business had replaced during a tech refresh, so they were being sold at a steep discount. The laptop had an issue with the battery within days of buying it, so they agreed to replace it. Took forever, but they finally gave me one. Got it home, opened the package and the thing was clearly NOT a new battery - dented and looked like someone had tried to pry it out without unlatching it. It did work, though so I let it slide. Turns out the OS and office software was not legit though and after a while it continually prompted for me to activate Windows. Which of course was impossible no matter how many times we tried to do so because we didn't have a true product key, etc. Still functioned, but unable to use many Windows functions. The laptop they sold my son was an even bigger sham, claiming to have some super duper drives and video/sound cards, but it turned out to be a poorly cobbled together hunk-o-junk, too. By the time we discovered all of the above, they were no longer at the same location and we couldn't find listings for them anywhere. We file all of it in the "Live and Learn" folder.......

I'm on the fence about this place. I've been back far too many times and the third trip I finally…read morejust did a trade in on the desktop I had and bought one from them. Of course, this one too is having problems. I use my computer for work, no gaming, no video streaming, there really isn't any reason I should be having all this trouble. Today will decide the fate of this business because I'm not coming back and I'm not paying any more money either.

All I can say is "WOW"! I was in the store two times today to get help with my technical trauma due…read moreto old age! They should be voted the best customer service in Cookeville! The guys that helped me were awesome and solved my problem in just a few minutes! And their prices are more than reasonable!

I couldnt be happier with the experience and service I received from Devon at Cardinal this…read moremorning. I am staying in Cookeville due to the tornado damage (Dec. 2023) and with all my haste, I neglected to grab the power cord for my Dell laptop. I am beyond thankful to Devon for being so kind to me and for helping me out. This was another stress I didnt need after a hard couple of days. If you are in need of help, and you have no one you can turn to, call Cardinal Computer. I know I will.

Amazing service! Some of the nicest people and Even offered me a free hdmi cable! 10/10read more

Actually the worst computer shop ever couldn't diagnose and ssd failure and just said couldn't fix…read moreit. Immediately left got fixed in 2 hours and redownloaded all drivers at capital city computers for half the price if need anything in Nashville there your people this place shouldn't even be open there extremely uneducated and lie

We've used them multiple times to replace sound cards, clean up laptops, and troubleshoot…read more They are always fast and super knowledgeable. More than once they've troubleshooted over the phone and were able to tell me it's something they can't do or give me a simple fix. Love them!

He had my computer for a month didn't even fix it, then he didn't even tell and wouldn't pick up…read morethe phone when I called him.