1. iStrategyLabs

1. iStrategyLabs

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Washington, DC, DC

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11 years ago

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We hired this company to help resolve our Google Merchant Center issues after being told the…read moreprocess would be "straightforward" and should take around 1-2 weeks. Instead, it turned into nearly three months of recurring problems and outright blaming us, for example, communication was done via Whatsapp on both ends but suddenly after we asked for a refund, we " violated communication protocols". We followed the requested changes extensively to the point where our website had completely changed as well as bearing additional costs of setting up new phone numbers and domains, yet we were told that we did not adhere to their requests. In our view, the explanations changed over time and did not match the communications we had. They have been reported. The explanations we received did not justify the lack of results. The whole experience was disorganised and we of course did not get a refund. Based on our experience, we would not recommend this agency. You would likely be better off finding a competent independent freelancer or specialist who can give you clearer communication, faster execution, and actual accountability. This review is reflects our personal experience and opinion based on our interactions with this company.

Fraudulent business. Do not pay for anything! They are not Google partners even thought they claim…read moreto be. They will promise you they can get your business verified within a few days or your money back. When they can't get it verified, they'll say you need to go through extra steps, which will turn into an infinite loop. Then when you ask for a refund they will say it is your fault and they did everything they were asked to do. They are a complete scam! I've had to contact my bank to dispute the charges and have reported them to BBB. Let this be a warning to you.

Loebig Ink SEO And Web Design - Brian Loebig, founder

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I was referred to then off of Next Door. I needed my website fixed because I was not getting any…read morephone calls or enough visits. So I know the SEO needed work and it may have other issues keeping it from being indexed. I spoke with them for several days and told them what messages I was receiving from Google and not indexing and a problem I did know about that the person who did the web site for me caused. After a few days Brian said the everything was OK in the site and keywords etc and the problem is the indexing. He also said it was because of what the original designed did. He gave me a price to fix that mainly which was reasonable but would not give me "any" kind of guarantee this would fix it. I am not the expert but they advertise they are? If they checked out the website and everything else that can cause it not to index they should know. If I called on the phone and asked, most would say they need to check it out first before they can give me a price, but he did that and told me how many hours he spent doing that and talked it over with others in his group. That to me is like a parts changer. Take your car in and get it fixed and they start changeling parts until the find the one that fixes the problem and keep charging you each time. Businesses have to give some kind of guarantee before they do a repair? They said they would not be a good fit and find someone else to fix your problem. Not good business.

I called Loebigink.com again; this time for tech support. Brian was very knowledgeable about the…read morewebsite,URL, and email issues. We set a time and they quickly resolved the issues. Everything was handled expertly and I was back in business.

iStrategyLabs - softwaredevelopment - Updated July 2026

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