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    1.0 (1 review)
    Open 6:00 am - 10:00 pm

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    16 days ago

    Avoid. They love to increase rent on a constant basis. My rent has literally doubled. It's so frustrating.

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    Emily B.

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    Bad Back Moving Company

    Bad Back Moving Company

    (2 reviews)

    On the first call, the owner Ben told me he would 'likely'…read morebe on the job himself. If not him, he assured me, was 'sending his "A" team'.... NEITHER happened. Got three ( nice ) young men BUT sadly, they did NOT do a good job ( as you can see from tne attached photos ) They actually left one side of each piece uncovered/unwrapped then put THAT side on the BOTTOM of the dolly and DRAGGED it...damaging three pieces. I didn't realize I would need to tell/ show/explain to them how to do their job properly. They ONLY had about 12 pieces of furniture to move, and although not 'heirlooms', certainly, more care could of been taken. Owner comped me $75, saying he wasn't "sure" his guys did the damage Really? Three relatively new pieces ALL damaged on the UNWRAPPED portion discovered upon arrival at the new location? Also, was 'advised' by the owner Ben to pay for 3 workers, so that one would ALWAYS stay with the truck ( and stuff inside ) THAT was NOT the case, as they all worked together leaving the truck unattended in the parking bay. Really wanted to help support a new, local business, but I would NOT recommend using them.

    I can't say anything but great things about my experience with this company! The drivers were…read moreprompt and so professional. They were very careful in handling my furniture. Everything was padded and wrapped to perfection! They moved so quickly. On top of that, they have an hourly rate with no hidden fees so I knew exactly what to expect! I've never had a better experience with another moving company and I've already recommended them to friends that have upcoming moves.

    Family Movers 615 - Best in business

    Family Movers 615

    (10 reviews)

    FAMILY MOVERS, a HUGE disappointment! We've moved 3x's in…read morethe past 2.5 yrs, & have a good bit of experience in the process. After purchasing our now forever home in White House, TN, we decided to hire a local full service moving company. The previous 2x's, we rented a large U-haul truck & hired U-haul's recommended co to handle the physical part of it. Both times, there were 2 men. Both times they did a fantastic job. Not a thing was broken or disturbed & the cost was very reasonable. Enter Family Movers - They recommended 3 men at a cost of $209 per hour + a $99 trip charge. It ended up being $1300 + to move us 9 blocks. (Twice the cost of U-haul.) It was a hot day (6/25/25), but we had cold bottles of water for the guys & the A/C on full blast. The load in was easy. 25' from our 1 story ranch to their old truck. One of the guys spent more time complaining & finding ways to stay inside where it was cool. We had some expensive pieces of furniture, I pointed out. One being a 150 yr old trunk from Europe that ultimately ended up getting tossed around, throwing the contents inside all around, breaking a delicate, decorative cover. Next, we caught one of their guys ROLLING our round leather ottoman full of priceless family keepsakes & photos out to the truck! As they finished unloading & were in a rush to get out the door, I asked them if they had re-hooked up our washer & dryer? They hadn't. (Should movers disconnect appliances, they're obligated to reconnect them). After they supposedly took care of reconnecting the washer & dryer, they left. The next day, we needed to do laundry. It turns out they ripped the end of the dryer vent hose & didn't take the extra 2 mins to place it back on correctly using a screwdriver to tighten the clamp on the hose. (our laundry room was completely wet). They also lost the clamp to the washer hose, and water FILLED our new laundry room! I contacted FM's boss, sent him photos & an explanation, but he blamed us!!! NEVER USE THEM!!!

    We have now used Family Movers 615 several times! The first time was when our daughter moved to TN…read moretwo years ago. They unpacked her moving van and did a great job. This summer we relocated to TN too, and we knew who to call. We had three 16-ft. pods to unpack and Family Movers did it all-- carefully and cheerfully! Lastly our daughter moved locally and, once again, Family Movers was the obvious choice. Jacob, Isaiah, Noah and Marcel make an awesome crew-- don't forget to ask for them. We definitely recommend Family Movers 615!

    iStorage - selfstorage - Updated May 2026

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