Coach Stephanie is fabulous - we are so happy with how the lessons are going, especially for our…read moredaughter. She is calm and patient and knows what she's doing. She's also very responsive and flexible. I've already recommended her to a friend. I can't say enough good things about Coach Stephanie.

We loved our experience. Great communication and our daughters confidence in the pool grew…read moreexponentially.

Miss Tiffany, and the ISR method itself, are really in a class all their own…read more I have three kids; over the past 3 summers we have tried two of the most "popular" Austin swim instructors, both of whom use the "put 'em in the water and make 'em figure it out" method. If you read reviews of these swim providers you see terms like "brutal" used a lot, and for us it was exactly that, for me and the kids. While it didn't traumatize my oldest, it was am miserable process for us both. Worse, after 2 weeks of lessons, my middle child literally refused to go near the water for the entire rest of the summer (and he is not a particularly sensitive kid). Just as important, for both kids (I was not ready to put my youngest through those lessons at that point, given what they entailed), while they could "swim" at the end of the week/2 week sessions, I had zero confidence they'd ever actually be able to save themselves from drowning. In fact, they spent so much of those lessons swallowing pool water and vomiting it up that I was afraid they'd have exactly the wrong response should they fall in the water alone. The great news is: Miss Tiffany completed turned all of this around. After a 6 week session with her, not only could my 2/3/newly 5 yr olds could all legitimately swim / float / swim (including in both summer and winter clothes) significant distances, but they all loved the pool! We did not have a single traumatic day in 6 weeks - no child cried, soiled himself, or vomited, all of which regularly happened under the stress of the previous methods' lessons. Miss Tiffany is SKILLED. She is clearly highly trained, with proven methods. She is patient, gentle, and firm. The kids not only respect her but like her (and so do I). Because she gives them skills and confidence, they also enjoy swimming and want to do it more frequently. She has an ability to see what each child needs and provide it on an individualized basis. I cannot recommend her highly enough, and we are and will continue to take regular refresher courses with her. The kids are *thrilled* with that plan, and I'll be forever grateful we found her. She has completely changed our family's relationship with the water.

Our son was a few months short of 3 years old when he had his lessons this summer. The ISR…read moreapproach was very effective for him, and Miss Tiffany is a great teacher, very consistent in teaching the ISR steps, both firm and kind. I watched her interact with several different children of different ages and comfort levels, and adjust her approach accordingly, while remaining patient with each child's individual needs. In our case, the challenge was not crying but instead overconfidence and an above-average lung capacity. This made our little guy more resistant to learning the turn-over-and-breathe part of the process. But Miss T. kept meeting him where he was, and challenging him a little more each time. Now, I'm glad to report that we have a little ISR swimmer, and a whole lot less nervousness (and a lot more fun) when we are near a pool.

Great hours and friendly staff. My daughter is 8 months and I love coming here. Whenever I needed…read morechanges done to my account it was quickly attended.

We used British Swim School for our 3 year old's first introduction to swimming lessons. Overall I…read moream very happy with our experience and I would consider taking lessons with them again as my kid grows. They are professional, safe, and focused on feasible goals for my kid's age of familiarity and comfort in the water. The teachers were calm and encouraging and worked with the fact that sometimes my kid loved being in the water and other times didn't want to get in. They are very available for calls by phone to work with parents on makeups or questions. I didn't feel able to give a full 5 stars since there are some things the school could improve on. We often had a different instructor each week, which I admit was a bit hard for my kid feeling nervous in front of a new person (the pandemic and being isolated hasn't help with people skills meeting new teachers so I know this is exacerbated to this year). But even besides that, the different teachers often didn't know that my kid was in their class, we would walk up and they would act surprised, oh they are in my class too? I think there could be better communication between the instructors and to the instructors, and a better job encouraging the kids at the start of the lesson (e.g. give us your name at least!) Secondly the temperature of the pool at the Marriott location is inconsistent. Sometimes warm, other times cold. If this could be fixed it would be very helpful for the younger swimmers. I think these are things that could be easily improved on to make the experience even better. Overall I am happy!

Our lifeguard was on time and very professional and friendly. Definitely a good experience and…read morehelped let us relax and enjoy the party.

Great lifeguard recertification class by Nikki! She was thorough but friendly and fun!read more

Love the instructors, they care so much! My child has progressed and can now float and flip over on…read morethere back and front then swim to the edge of the pool!

From the owner: British Swim School offers year-round swim lessons and water safety lessons for infants, kids, and…read moreadults, with learn to swim programs starting as early as 3 months. Located inside 24-Hour Fitness - Hancock Center, we welcome both gym members and non-members to enjoy a convenient, indoor setting where swimmers build real water safety skills through our gentle, survival-first teaching approach. For more than 45 years, families have trusted our proven curriculum, small group swim lessons, and supportive instructors to help swimmers grow in confidence at every age and ability level. Private swim lessons are available at select locations. Start building lifelong water confidence today.