Met with Dr. Parmalee regarding receiving a steroid joint injection. Dr parmalee reviewed my file and said that I would hear back from a scheduler in less then a week. Ten days later, I had not heard from them so I called. A week later, I received a call and an injection appointment was made.
Had the appointment today and it did not go well. I arrived early for a 9:15 am injection, with Dr. Parmalee. Was told to take off my clothes and put a gown on (for hip joint injection?). Sat in the gown and waited until 10 am before I decided visiting I-Spine was a mistake. I put my clothes back on and left.
I have had steroid hip injections before, four this year, with another provider and each time, I left my clothes on and was in and out of the office in 10 minutes.
Was frustrated and disappointed with the way my appointment went with I-Spine and their explanation on why it takes so long to have what should be a simple procedure. The explanation they gave was that they allow 60-90 minutes for this procedure that other clinics can successfully complete in less then 15 minute.
I-Spine has a system that they follow that works for them, but to me, does not value the patient and the patients time. It seemed like they almost have an assembly line approach were patients are kept in a gown, waiting for their turn to receive care. I dint like this approach.......it is not for me. read more
