We recently stayed at #312 Island Surf listed on VRBO. Unfortunately, #312 Island Surf isn't the "home" we were hoping for. Everything about this unit was disappointing. The master bedroom shower did not turn on, and the toilet did not flush properly, and tank ran all night. There was barely any water pressure from the second bathroom shower, and the water in the tub did not drain. Both bathrooms were filthy and the fixtures were old and rusty. I called the Onsite Manager to attend to these items, who did respond quickly. A plumber attended the same day to fix the master bedroom shower and auger the toilet, but ignored the other issues. The following day, I called again regarding the kitchen tap dripping non-stop. The Manager explained that they are aware of all these issues, as the previous guest had complained as well, but it is a big problem which can only be resolved by shutting down the water to the unit for 2 days. If I was okay with this, then they will shut down the water to repair during my stay. Obviously indoor plumbing was something that I wanted, so I had to live with the problems. Other than plumbing issues, the window air conditioners rattled and were put on a timer so that you had to turn it back on every hour. The second bedroom had no drapes (only sheers) so my kids couldn't sleep after the sun came up. I have never slept on a more uncomfortable bed. If you have back issues, please be warned. Everything about the unit was gross, the furniture and walls were sticky and dirty, and nothing was updated. The location is good. I reached out to the Management Company, who responded with "Sorry you feel this way." ....... Hmmm .... He is sorry that I feel the right to have working plumbing and cleaniness???!!! Honestly you can find a better place. read more