Amy is wonderful to work with! Closes my clients on time and goes above and beyond! Thanks for the…read moregreat service and I'd highly recommend.

Our closing was managed by the Freeland office of Premier Title and Escrow and we could not have…read morebeen more impressed with the level of professionalism, constant contact and overall service we received. Our closing had been complicated by lack of performance on the part of our lender but the team at Premier Title and Escrow went above and beyond once the lender actually managed to get docs in escrow. This is family run business and their team work was nothing short of Herculean when we needed them.

acorn property Management in oak harbor Washington / owner Terri Neilon/broker. this is just an…read moreupdate to a previous review I made last year. Terri will not return a tenants security deposit and owners deposit. numerous attempts have been made the last one she was reported to the attorney general's office for Washington which she never complied to or returned any of their communications. I will continue to fight her I hope you never get involved in this company it will be a nightmare. I'll keep you posted if she ever decides to do the right thing

Acorn is attempting to turn Redwing into a heavily managed neighborhood similar to how a vacation…read morerental neighborhood would be run. Fence broken? You have to use their contractor. Replacing an appliance? You have to get one on their list of approved appliances. All on a house that you own, not them. Worst ever, they should not be running an HOA. They don't own your property and shouldn't be allowed to tell you what you do with your own property.

I thought working with a property management company would be the right way to go to avoid creepy…read morelandlords as a young female. Boy was I wrong. The staff at Windermere were dishonest to me and my roommate about the state of the home we were to move into. There was mold building up in the laundry room and the wall was falling apart due to a water leak. Issues that WE discovered ourselves. The leak was clearly visible to the human eye; my roommate took photos as soon as she saw the leak and we let Windermere know of the issue. Of course, this was after we had already paid $4,400.00 and signed our lease. These issues were completely ignored by all who did an "inspection" of the place. The mold is a huge concern of ours, as it should be. I had requested a professional mold test on December 17th but that request was never acknowledged and there was no follow-through. The people at Windermere made it seem like the mold was "no big deal". One of their staff members tried to tell us it was "lint stuck to the wall." That was very insulting because all photos show it is, in fact, mold. She also kept defensively talking over us, like our concerns were not valid and she had to "defend, defend, defend". She said something along the lines of, "when we complete our inspections we don't break open walls to look at their pipes.!" as an excuse. Well guess what, I didn't break down any walls either and I saw the water leak OUTSIDE of the walls. My roommate and I were not and have not, been living in the home due to the hazardous conditions. This company was not honest and scammed us out of money along with the landlord they represent. Had we known about these issues prior, we would never had signed the lease or given any money until the issues were addressed. It completely baffles me how all of these issues came about once the landlord and Windermere had our money and a signed lease. We were hopeful when we spoke with Paula at Windermere who said she would advise the landlord to forgive our January rent due to the living conditions. The landlord said "no" and that the conditions were "livable". And that was that. It's shocking because I keep thinking "Doesn't he want a good relationship with his tenants?". However, the landlord had to "drive 1,000 miles and take time off of work" due to him wanting to complete the repairs himself. That information was used by the landlord and Windermere as a tactic for us having to pay rent for a hazardous home. It was his choice to do the repairs when there were plenty of capable contractors right here in the community who would have completed the job within the week. It took a month for this guy to fix issues he ignored for a long time. This has been a terrible experience for me and I have 0 respect for Windermere Property Management and the landlords they represent and choose to defend. Now, if you can excuse me as I write a check for $2,200 for a house where I have not lived in over the past two months. This is due to Windermere's lack of anything regarding the mold test and the lack of urgency regarding the mushy wall in the laundry room. It's truly just the principle of the situation and I feel frustrated, and I am lacking hope for my living circumstances. 2025 is rough and I believe we all need to help each other out, not take advantage. And that is what Windermere did and does. All - Use caution and complete your own inspection before signing a lease agreement or giving any money. This company will lie to you and scam you and think nothing of it.

This is for the renter's side of their business…read more They charge tons of fees - $50 per person for the application, $20-25 for each pet, and when the first application came back with no results on the credit score they asked us to submit a new application, with new fees. They promised to refund the first application fees via email, and did not. All in all just applying cost us (two people + pets) about $300. Windermere did not even want to manage the property I was applying to and dropped the owner of the house as a client AFTER I paid all the fees - I was in touch with the owner and she was bewildered - it sounded like they have never wanted to take the property over and are so unscrupulous that they operated like they would just to get the application in. Read the other reviews. At best they are expensive, at worst they are fraudulent. It's so hard to avoid them because housing is tight here, but you will surely pay more in the end if you choose them out of desperation. They rely on you not going to small claims court or hiring legal to keep being scummy.

We just did our move out inspection with the lovely Christina Mlejnek, and it could not have been…read moremore seamlessly transparent, and easy! We really appreciated the consistency of communication, and the expectations of us at move out. It's invaluable to have someone such as Christina bring joy everywhere she goes including stressful situations like a move out.

Hi, Gerry helped us today, great service, very friendly and helpful, asked if there was anything…read moreelse he could help with, 5+ stars thank you

Avoid, dishonest advertising! Avoid if you are or looking for an honest property management. The…read morepictures advertised were several years old. When we rented the house online at 2262 Cove Dr. a key feature was the boat dock. So after renting the house for the boat dock... they failed to mention that there was dredging all winter and nobody could even use the boats or had access to the dock. Not mention there was a dredging crew of workers looking inside of our house for six months... and they slept outside near our dock! Which again they will be dredging this fall for this house. We paid our rent early every month and yet received inappropriate calls on weekends. This is a must avoid business- as the manager will do whatever he can, including calling you on the weekends to ensure they get every penny from you, but ghost you if you need anything! Save yourself the trouble and find another property management.

I have spent this last winter dragging poor Donna all over this island, and she was always there…read morefor me with a smile. I have had the best experience with Oak Harbor real estate. Donna Walker was my direct agent, but Brian Wasinger was great too, helping me out several times. They found our great home and just sold our old one for an awesome price. I will never use anyone else and recommend them to everyone I know. Truly good people!!!

The property managers here are inconsistent in their communication, follow-up ability, and…read moreprofessionalism. I regret going into business with these people. I'm not sure how they are still in business. When I addressed the situation with their leadership, all they said was "we looked into it, and it was just 'miscommunication". No one was held accountable, and they continue to screw things up consistently.

Reminder: property Management companies are traditionally protective of landlords and not tenants…read more A good property management company balances this so that the arrangement is fair for both sides. This property management company takes landlord protections to the extreme. This is the specific clause within their leases that they use to screw over tenants: "If Tenant vacates prior to the expiration of the term as identified above, Tenant shall be fully responsible for the rent and all utility and operating costs for the premises until a new, qualified Tenant is secured, or until the end of the term- whichever is earlier. In addition, Tenant shall be responsible to pay the leasing fee and all associated costs to secure a new tenant." Our situation- we provided notice that we would not be living in the house 3 month before the expiration of the lease. The property management took about a month after we notified to list the property because they were fixing the roof. They did find a new tenant fairly quickly after that, but charged us $1400 to "secure a new tenant." Therefore, they were able to use the time we were paying rent to fix the house for the next tenant, got a new tenant, and got to charge us instead of the landlord to re-lease the property. We continued to pay rent, pay utilities, and mow the lawn the entire time before they were able to secure a new tenant. This is one property management company I would be very careful of. Not great for renters who are looking for a fair, equitable agreement with a landlord.

When we first moved here we tried a two other Property Management places first. They were the…read morebigger names around town. The first place it seemed like the owner was the only person working for the company, including doing any and all handyman/repair work. The second place was much different and we thought we liked them a lot. Turns out we didn't, but that's a whole other review. Our experience with this office was quick, efficient and very relieving. My husband called up after looking at a couple of listings he was interested in, spoke with Theresa and told her what we were looking for, and she also offered up a few things we passed over. We're really happy she did, because we are now in a town home that has everything we needed and wanted at a very affordable rate. We initially wanted a single family home, because we really wanted a garage, and she encouraged us to look anyways. SFH were more expensive with less room inside and no neighbors with connecting walls. She understood our needs and found us a town home that had a garage and was at the end of the building, so we only have one neighbor with connecting walls. The neighbor is just one guy, who is almost never home and when he is is super quiet. We've met him a few times in the less than a month that we've been here. He's also really nice. I know you can't always pick your neighbors, but Theresa really understood that we are a quiet couple who like our home to be equally as quite, jets excluded, and said she knew this would be a good fit because we match very well with the neighbors. It means a lot that she would look out more for us and our wants and needs that she did her bottom line. The tenants who stayed here before us kind of messed up the place, and she did an amazing job making sure everything was in clean and working order. Noticing the repair and work orders needed to get this place back in good condition, I know that the cost was just over what she actually made from renting to the young couple over the 6 month lease, but as a responsible property manager she did what she had to do. I can respect that completely. My husband and I are planning to buy a house by the end of our lease, and in the event that we have to move, we have already decided that she is going to be the property manager if we decide to rent versus selling.

This rental management company is the best. Wonderful staff, caring individuals who take care of…read moretheir owners and clients. Always helpful, reasonably priced rentals. I would highly recommend these folks for either rental management or rental property.

Cathy has alwasya been amazing. She is always on top of the transaction and has great communicates…read morewhich is a super important skill.

Land Title was professional and friendly to work with. I had complete confidence in them and the…read moreclosing process was easy and fun. We were so giddy about our purchase that we laughed throughout the signing.

Tim is a friendly and attentive real estate agent. Most importantly, he helped us make our dream…read morehome come true. He found the handful of properties in the Coupeville area that met our challenging criteria and even included the home we finally bought that we had not considered because the listing was higher than our budget. He knew that we could probably get the seller to come down into our range and he was right! Thanks to him we live exactly where we wanted to be. He was also super helpful in setting us up with an annual maintenance list as we were first time homeowners and then connected us with the different services we would need, such has hvac and electrical.

Tim helped us find a spectacular view-home on Whidbey within our budget. He accommodated our…read moreweekend search schedule and was a wealth of information on the best island locations and activities. Once we found the perfect home, Tim helped us put together a competitive offer that beat out another offer that was higher. Once we got the house, he helped us with referrals to local contractors and subs to help us get settled. Tim is extremely helpful, knowledgeable, strategic, and prioritizes his clients, we can't recommend him enough!

Exploitive Company, I took the reviews on here with a grain of salt, now I am paying for it…read more This is a terrible company. My rental was dirty when I received the keys, with visible spots of filth on the walls, urine and pubes on the toilet, among other things. When I complained I was assured it wasn't that bad and I "should see some of the other places." Being stuck in this lease and moving in the following day, I cleaned the house and made do. When I had initially viewed the house I was told it still needed to be prepped. Nothing was done. Now two months in and there was a propane leak they failed to fully investigate after reporting that the Fire Department determined there was a leak. Instead they filled the propane tank and allowed my house to collect gas again. I had to call and get these folks to look at the appliances, there is no way I consumed an entire tank of propane within a month. This leak was present when the house was rented to me. An appliance was not connected properly. I've now been billed for the propane that was filled due to the emptying of the tank without notice. The photos are of the bedroom walls and bathrooms when I was given the keys.

"""Property Owners Beware""" I wish there was a zero star…read morerating for this company. I was a property owner which was managed with Koetje for about 5 years. That has ended with me spending over $6000 to repair my house, which i completed my self. Not sure what the total would have been to get it done by a professional, but probably around $20000. It took me 3 weeks to replace all the damaged flooring remove and replace the damaged insulation from the 20 plus water leaks in and under my home. They let a person leave in my house, so nasty, that rats were living in it. The dogs the renter had were using my house as a litter box. Rats chewed hoes threw the water lines and the walls. They were supposed to inspect my property thoroughly, but that was obviously not happening. My bolted down safe was taken from my home and they never even noticed. Every single renter left the place a mess, damaged, and i had to pay for almost everything. They have only recovered about 25 percent of the cost from the renters so far. I am sure if i added it all up, they probably still haven't recovered over $10000 owed. They even didn't pay me for a month and a half, because they said there computers were being updated. My bank didn't want to hear this. I almost sued them, but i am living in California and am currently a disabled vet. So, i guess they are lucky, I cant make the trips to Washington state to get that done currently due to medical reasons. I sold my property due to this experience and will never use property management services period, especially if you live out of state. You have been warned. Never use this company!