When we first moved here we tried a two other Property Management places first. They were the…read morebigger names around town. The first place it seemed like the owner was the only person working for the company, including doing any and all handyman/repair work. The second place was much different and we thought we liked them a lot. Turns out we didn't, but that's a whole other review. Our experience with this office was quick, efficient and very relieving. My husband called up after looking at a couple of listings he was interested in, spoke with Theresa and told her what we were looking for, and she also offered up a few things we passed over. We're really happy she did, because we are now in a town home that has everything we needed and wanted at a very affordable rate. We initially wanted a single family home, because we really wanted a garage, and she encouraged us to look anyways. SFH were more expensive with less room inside and no neighbors with connecting walls. She understood our needs and found us a town home that had a garage and was at the end of the building, so we only have one neighbor with connecting walls. The neighbor is just one guy, who is almost never home and when he is is super quiet. We've met him a few times in the less than a month that we've been here. He's also really nice. I know you can't always pick your neighbors, but Theresa really understood that we are a quiet couple who like our home to be equally as quite, jets excluded, and said she knew this would be a good fit because we match very well with the neighbors. It means a lot that she would look out more for us and our wants and needs that she did her bottom line. The tenants who stayed here before us kind of messed up the place, and she did an amazing job making sure everything was in clean and working order. Noticing the repair and work orders needed to get this place back in good condition, I know that the cost was just over what she actually made from renting to the young couple over the 6 month lease, but as a responsible property manager she did what she had to do. I can respect that completely. My husband and I are planning to buy a house by the end of our lease, and in the event that we have to move, we have already decided that she is going to be the property manager if we decide to rent versus selling.

This rental management company is the best. Wonderful staff, caring individuals who take care of…read moretheir owners and clients. Always helpful, reasonably priced rentals. I would highly recommend these folks for either rental management or rental property.

Please take the previous comments with a grain of salt. Many people who do have positive…read moreexperiences, especially when it comes to realty and home rentals, don't take the time to post reviews. Reviews usually come from the people who find conflict or problems easily, or have a disgruntled frame on life who indeed do take the time to use various avenues to complain and act as a judge because there was an area of disagreement or conflict. In my personal and lengthy experience working with and being heavily assisted by Ed and Anita, I have observed nothing but integrity, sincerity, professionalism and humility. They clearly care about their customers and act in a moral and ethical manner at all times. They are prompt with my needs or concerns. They take the time to have a conservation with me and it often is highly informative, educational and constructive for my own benefit. I love that they are local, immensely caring for their community and truly demonstrate a desire to help any and all of my concerns. I assure anyone reading this review, the negative opinions about Island Broker Realty are likely an anomaly and by no means, are accurate in the representation of this company as a whole. It saddens me, having personally observed their organizational behavior and the community that works with them, that only the few and seldom who do have a negative experience tend to be the ones that project their voice in order to satisfy something deep inside themselves.

Property manager is a bully and is aggressive to boot. He rented me a unit without working smoke…read moredetectors. The cleaning lady performing my move out clean discovered they were without batteries. He is trying to keep my deposit saying I caused damage and didn't clean the unit. I'm 62 and disabled. What on earth could I have maliciously damaged. He refuses my requests for copies of these alleged bills against my deposit. Including paying my already paid final electric bill. I left copies of my cleaning bills in the unit. Because Covid.

Eleanor is always helpful, even when my rent wasn't taken out of my account she was extremely…read morehelpful and didn't charge me for being late!

acorn property Management in oak harbor Washington / owner Terri Neilon/broker. this is just an…read moreupdate to a previous review I made last year. Terri will not return a tenants security deposit and owners deposit. numerous attempts have been made the last one she was reported to the attorney general's office for Washington which she never complied to or returned any of their communications. I will continue to fight her I hope you never get involved in this company it will be a nightmare. I'll keep you posted if she ever decides to do the right thing

my recent experience with Windermere PM.:…read more we used this office to place two different tenants in our basement rental in OH first tenant was single , kept to himself , friendly paid on time . excellent tenant from a landlords' perspective . five stars to him and PM. second tenant was navy enlisted.( and I hope not representative of the currant Crop of navy personnel ).extremely arrogant, smoked weed , no respect for premises or the rental contract terms. long Story short , took a long time to part company with this jerk. ( no explanation needed here if you are a landlord.) The good news: Jessica and the folks at Windermere did a great job in Seeing that the property was restored to move-in condition,which required beacoup hours, And Hundreds of dollars ( recovered from Mr jerk) Kudos to them

The property managers here are inconsistent in their communication, follow-up ability, and…read moreprofessionalism. I regret going into business with these people. I'm not sure how they are still in business. When I addressed the situation with their leadership, all they said was "we looked into it, and it was just 'miscommunication". No one was held accountable, and they continue to screw things up consistently.

Five stars simply aren't enough for Sarah Sydor! From start to finish, she provided exceptional…read moreservice and made us feel like a true priority. Her knowledge, attention to detail, and dedication were outstanding, but what really set her apart was her genuine care. She listened to our needs, patiently answered our questions, and kept us informed every step of the way. Having someone we could trust made all the difference. Sarah Sydor went above and beyond, We couldn't be happier with our experience and would recommend her without hesitation to anyone buying or selling a home!

I thought working with a property management company would be the right way to go to avoid creepy…read morelandlords as a young female. Boy was I wrong. The staff at Windermere were dishonest to me and my roommate about the state of the home we were to move into. There was mold building up in the laundry room and the wall was falling apart due to a water leak. Issues that WE discovered ourselves. The leak was clearly visible to the human eye; my roommate took photos as soon as she saw the leak and we let Windermere know of the issue. Of course, this was after we had already paid $4,400.00 and signed our lease. These issues were completely ignored by all who did an "inspection" of the place. The mold is a huge concern of ours, as it should be. I had requested a professional mold test on December 17th but that request was never acknowledged and there was no follow-through. The people at Windermere made it seem like the mold was "no big deal". One of their staff members tried to tell us it was "lint stuck to the wall." That was very insulting because all photos show it is, in fact, mold. She also kept defensively talking over us, like our concerns were not valid and she had to "defend, defend, defend". She said something along the lines of, "when we complete our inspections we don't break open walls to look at their pipes.!" as an excuse. Well guess what, I didn't break down any walls either and I saw the water leak OUTSIDE of the walls. My roommate and I were not and have not, been living in the home due to the hazardous conditions. This company was not honest and scammed us out of money along with the landlord they represent. Had we known about these issues prior, we would never had signed the lease or given any money until the issues were addressed. It completely baffles me how all of these issues came about once the landlord and Windermere had our money and a signed lease. We were hopeful when we spoke with Paula at Windermere who said she would advise the landlord to forgive our January rent due to the living conditions. The landlord said "no" and that the conditions were "livable". And that was that. It's shocking because I keep thinking "Doesn't he want a good relationship with his tenants?". However, the landlord had to "drive 1,000 miles and take time off of work" due to him wanting to complete the repairs himself. That information was used by the landlord and Windermere as a tactic for us having to pay rent for a hazardous home. It was his choice to do the repairs when there were plenty of capable contractors right here in the community who would have completed the job within the week. It took a month for this guy to fix issues he ignored for a long time. This has been a terrible experience for me and I have 0 respect for Windermere Property Management and the landlords they represent and choose to defend. Now, if you can excuse me as I write a check for $2,200 for a house where I have not lived in over the past two months. This is due to Windermere's lack of anything regarding the mold test and the lack of urgency regarding the mushy wall in the laundry room. It's truly just the principle of the situation and I feel frustrated, and I am lacking hope for my living circumstances. 2025 is rough and I believe we all need to help each other out, not take advantage. And that is what Windermere did and does. All - Use caution and complete your own inspection before signing a lease agreement or giving any money. This company will lie to you and scam you and think nothing of it.

I don't remember how we initially got connected with Cary but, over the past year and a half, it's…read morebecome very clear how lucky we were to have found her. We started searching for a house over a year ago but were (unexpectedly) hamstrung by our landlord and lease. For this reason, we had to postpone our search and resume about 9 months later. Cary remembered us and the type of home we were hoping to buy. She was communicative through the entire process and I came to realize that, even if it wouldn't benefit her, she would always give us her honest opinion and thoughts about any question we asked. She probably could have talked us into buying a home several months ago, but was committed to making sure we got just the *right* house. Cary knows the ins and outs of house sales. She is willing and competent to answer any question a buyer might have. She is ready to show a home the moment a client expresses interest and really strives to understand her clients' needs and wishes. We are very grateful for her and for the help she provided us from beginning to end. I cannot recommend her more highly to those who are beginning their home search.

The very BEST!!! Cary has been exceptionally patient, understanding, and never gave up on my long…read moreand distant home search! Her knowledge of the local market was invaluable! A step ahead providing video tours, getting all the extra details, even garage measurements for my out of state (from Hawaii!) move! Always professional, communicates honestly, and extremely helpful in local resources and contractors to make this home ours.

Amazing team! I couldn't have asked for better realtors. They are family oriented and kind hearted…read more My wife and I were expecting our son which was already stressful, trying to make sure we had everything we needed for him and they made the whole process easy and smooth! They worked with us and found the house that not only met all of my needs for my growing family but all within budget! They never hassled us , or pushed us into anything we didn't need or want. Very upfront realtors , no gimmicks. I recommend them to everyone I know trying to buy a home. For first time buyers , I'm glad we chose them! Thank you! Our realtors - Kelsey Guy & Kevin Guy!

John Monroe helped us find our dream home on Whidbey. He and the Craig McKenzie team were very…read moreprofessional and easy to communicate with at all times of the day or night. John went above and beyond for us, and he is very knoweldgeable about all of the different areas on Whidbey Island. He also provided us with many contractor references which has been very helpful. Thank you John!!

We have been pleased with Chicago Title's title insurance and escrow services in the past, and our…read moremost recent transaction did not disappoint. We worked with Sue Patton, who was friendly, knowledgeable and professional on every level. When a problem arose with a final utility billing, Sue handled the issue promptly, smoothly, and without adding to our stress level. Thank you, Sue!

I have used Chicago Title for the vast majority of my needs over the past 14 years, and have never…read morebeen disappointed. These folks are the best.

*****Updated 30 April***** Changed review from 1 star to 4…read morestars. Camden Schutte contacted us this afternoon regarding our concerns and reviewed our case for the move out inspection. He stated that our full deposit would be refunded and in the mail tomorrow! Camden and Jerry both have always listened to our concerns over the past two years and have always taken care of our family. Thank you for helping resolve this issue!

Exploitive Company, I took the reviews on here with a grain of salt, now I am paying for it…read more This is a terrible company. My rental was dirty when I received the keys, with visible spots of filth on the walls, urine and pubes on the toilet, among other things. When I complained I was assured it wasn't that bad and I "should see some of the other places." Being stuck in this lease and moving in the following day, I cleaned the house and made do. When I had initially viewed the house I was told it still needed to be prepped. Nothing was done. Now two months in and there was a propane leak they failed to fully investigate after reporting that the Fire Department determined there was a leak. Instead they filled the propane tank and allowed my house to collect gas again. I had to call and get these folks to look at the appliances, there is no way I consumed an entire tank of propane within a month. This leak was present when the house was rented to me. An appliance was not connected properly. I've now been billed for the propane that was filled due to the emptying of the tank without notice. The photos are of the bedroom walls and bathrooms when I was given the keys.