HORRIBLE!! I had a really frustrating experience here. When I went to pick up my contacts, they…read moretold me I hadn't paid when I had. After checking, they realized I did pay, but never apologized. They also gave me the wrong contacts (someone else's order) and then acted like it was my responsibility to fix it, telling me to bring them back because "she needs them." The staff came off dismissive and made it feel like everything was my fault.Overall, very unprofessional service and no accountability. I wouldn't recommend this place.

Had to stop in for a repair on my Rx sunglasses, they were super helpful and they have a beautiful…read moreselection of quality frames!

This place is so fun! Each time I visit Venice, I have to stop in here and see the fun, unique…read moreselection of eyewear. The first time I visited, I saw the most beautiful pair of frames I had ever seen. I was leaving for home too soon to get an rx filled, but that lovely pair that never was, still haunts me. This time, I went early in my visit so I would not run out of time. Of course, the lovely pair is long gone, and the others in that line were just not as exceptional as the one I will never forget. Trying on glasses is really fun for me. I do not like the simple blend in type. Bring on the dramatic. This is the perfect place for that. I picked out a really dramatic pair of rx sunglasses which will be ready to pick up before I go home.

While on vacation shopping in Venice, I sat on my glasses in a fitting room and absolutely…read moreflattened them. I asked the associates if they knew of an optometrist close. They recommended Eyes On You. I did not think my glasses could be saved but I thought I would try. When I walked in, the first thing I noticed was lots of super cute styles (and an adorable little dog sleeping on a chair). She was more than happy to fix my glasses even though I wasn't buying glasses from her. She did an amazing job and I can't even tell they were flattened. I highly recommend this business.

Professional. Complete exam. Attention to detail in fitting (had to send lens back to re-cut…read morebifocal line). Will use again.

If I could give this business a zero star I would. Their billing is a scam! I went to see them in…read moreDecember 2025. I have VSP for me and my husband (who is also on Medicare but no vision insurance. This becomes relevant later on.) My exam was fine, dr was nice and they told me I had the start of a cataract that just needed to be monitored. I pay for the $39 retina scan not covered by insurance that I agreed to. Fast forward to this week and my husband (who has Medicare Part G and is on MY vision insurance) has his exam with the $39 retina scan. He and the dr talked about his dry eyes (that he DOES NOT take any meds for other than OTC stuff). She said she could write a prescription if he wanted her to and he declined. She said he had the start of a cataract and that it needed to be monitored (sound familiar?). Said "he did not need a lens prescription, just use readers". Same exam, same diagnosis as mine. His vision is better than mine as a matter of fact. He gets to the front desk, and they charge him the $39 and then proceeds to tell him he owes $220 because the exam became MEDICAL?!?! Where did it become medical on his when mine wasn't? He argued but finally just gave his debit card to pay (#1 mistake. I would have walked out and said bill me!). They KNEW he had the G plan, so they will be committing Medicare fraud by billing them AND receiving pay from us. I will be filing a complaint on that. Julie didn't bother to return my call, so I had to call them again just to listen to her lie to me again. "He has SEVERE dry eye syndrome (no he doesn't, he rarely uses eye drops anymore), he had a "freckle" in his eye (so what?), he has a cataract that impedes his vision (no he doesn't and if he did why did the dr say he didn't need a prescription or refer him to an ophthalmologist?) They are unscrupulous and I would not do business with them ever again. I will be posting to all social media sites as well and will contact the BBB along with Medicare. BEWARE OF THIS COMPANY AND DO NOT USE THEM!

We came to Manasota Key for one of our summer vacations this year, and last month, while playing in…read morethe sand and collecting seashells and shark teeth, I kept rubbing my eyes, and didn't realize that, yes... they contain bacteria... (a lot) and it got some bacteria in one of my eyes, it completely swelled up bad, and it couldn't wait. I called Dr. Kosanovich's (Dr. Tad) office, and the secretary at the desk was so extremely kind and helpful. She let me come in as a walk-in, and after waiting about 70 minutes, Tad came out and saw me. Wow, this guy is a legend; they truly don't make them like this anymore, do they? He is extremely professional and thorough. When people talk about customer service in the good old days, this is what they are referring to. The people in this city have no idea how lucky they are to have someone like him. In most cities, it is almost impossible to find this kind of service. If you are reading this review, this guy is the best you will find. 100% see him. Regardless if they take your insurance or not. I paid out of pocket. I didn't care. [Review 760] - 8th Review of 2026

Years of having them take care of my eyesight has made such a difference in outcome of a very…read moreimportant "sense."

Worst Eyeglass World I've ever encountered. Been there 3 times and the shortest amount of time I've…read morewaited was 25 minutes and that's was today when I walked out without being waited on. Always understaffed and the wait time is excessive. Today just wanted to put in some existing frames that I'd bought from Eyeglass World and get my new prescription lenses put in them that I also got from this Eyeglass World. Sat at the desk for 25 minutes waiting to be helped and he kept saying he would be he was busy with customers that did come in after me so I left. This places is just awful, worst one I've ever been in.....HATE IT

First time ever visiting because of their promotion of (2) for $120, but now it's (2) For $199…read more Bait and switch. The promotion, you must accept the lowest common material and lens process. But deviations (upgrades) makes the deal null and void. Got an estimate with my minor upgrades and came to be ~$600 for the (2) pair.

I had been going to Optical Outlet in Sarasota for several years, getting eye exams and purchasing…read morethe glasses, although they are overpriced. This last time, I purchased a 500.00 pair of glass only for them to become scratched over the last 1.5 years. I took them back to get fixed as I knew I had the extended warranty. They told me it had just recently expired and would not honor it. I have found a new place for my future exams and glasses.

My wife and I have been customers of this location for about 5 years. We've had our eye exams done…read morethere, and we've bought numerous pairs of glasses from that store. After I had the 2nd cataract surgery and obtained a new prescription, I took 2 pairs of my glasses to have the lens replaced. This store had replaced the lens in these 2 pairs in 2023. One pair doesn't have a frame. One of the arms had become detached. I asked the woman who was helping me if the arm could be reattached, and if they could replace the lenses with the new script as they did last year. She had to consult with her manager. After 5 or so minutes, the manager came out from the back with the woman who was helping me and told me that the arms for the glasses were different. I said her store was the one that changed the lenses last year, so if the arms are different, they did it (no one said anything about different arms in 2023). She adopted a hostile attitude and began arguing with me. She then said that the lab wouldn't change the lenses. I reminded her that they changed them last year with no issue. In an unpleasant, raised and brash voice she told me: "They don't do it this year." End of story. I've moved on the Costco. For a manager with, according to her, 25 years of working for the company, she clearly isn't the type of person I'd want working with the public. Bad attitude.

Our son had to have contacts put in to alleviate and mitigate his myopia. He had such a hard time…read morethe first few sessions trying to put them in. Every single person from the nurse to Doctor Taylor to the optometrist was patient and kind to him. We appreciated such care and patience that my wife and I became patients ourselves! Doctor Taylor is great with our child and awesome with us. Ms. Kyndl, the optical associate, was extremely caring and patient with our son. We cannot recommend this place enough!

Booked an appointment two weeks ago and show up to my appointment today to find out they take my…read moremedical insurance but not my vision..... make it make sense? They had my insurance information and still booked the appointment, with no mention of this... what a waste of time. Take your business elsewhere for overpriced eyewear

Another nightmare that never ends Now I have to rebut their rebuttal after I was told it was over &…read moredone with when Cerel called & I told her I didn't want to deal with them anymore it's all not upfront & honest and I filed a dispute with my credit card company for the money back. She said okay( this is after all of a sudden the glasses appeared after I filed the disputed) Now I got a letter that they are disputing me as if I enjoy going through this & all the trouble they caused! All I wanted was the glasses no a run around of lies for over a month It's mind boggling that nobody in Administration for this company even contacted me regarding this problem. They apparently just don't care ‍

Very unfriendly receptionist at the beginning of my appointment on 8/25 and a very lazy and hostile…read moreending with the optical department employee that was more concerned with a personal call on her cellphone while I PATIENTLY waited. Was still arguing and trying to get them to order contacts after 3 hours. They finally wore me down and I got much better service from untrained employees at the WalMart down the road and it only took about 20 minutes to order the contacts.

Dr. McKinney is very detailed in his analytic process, and has superb communucation skills in his…read moreexplanation of the anaysis. He demonstrates a very caring attitude as well, making the patient comfortable. The practice support are also exceptional, especially Amanda who describes the rationale for each test and maintains an open dialogue with the patient in her care. 5STAR++

Quality facility with friendly staff. Appointments available Monday thru Friday…read more Expertise by Dr. Trinity McKinney and two (2) additional specialists In same office is a med spa and optical department