I had an eyeglass emergency when my only pair of glasses broke and I needed them for a high stakes…read morework event the next day. I'm also restricted to driving with them and just moved to Fla, so didn't have an eye doctor yet. I chose Eyeglass Maxx Venice based on the excellent reviews online and couldn't be happier. I called ahead to confirm I could get glasses made the same day and wasn't able to arrive before 1:00. From the moment Virginia answered my call until 2 hours later when I walked out the door, I was treated as a valued, longtime customer. I had a coupon I found online, but Jamey gave me options that saved me more money than using the coupon. My glasses were ready in under 90 minutes and I love them! Jamey is knowledgeable, kind, customer service oriented and ensured everything I was "fussy" about was in place. I have not had good experience with same day glasses in the past and shared that with him, but my glasses are as perfect as the ones I've paid quadruple the price for at my eye doctor's office in another state. I am definitely bringing my husband here soon to get his glasses and highly recommend Eyeglass Maxx for value, high quality product and outstanding service.

HORRIBLE!! I had a really frustrating experience here. When I went to pick up my contacts, they…read moretold me I hadn't paid when I had. After checking, they realized I did pay, but never apologized. They also gave me the wrong contacts (someone else's order) and then acted like it was my responsibility to fix it, telling me to bring them back because "she needs them." The staff came off dismissive and made it feel like everything was my fault.Overall, very unprofessional service and no accountability. I wouldn't recommend this place.

Returned to have my new prescription installed in my existing frames…read more I love how customer centric the staff is making you feel you are the most impotent customer; Best of Sarasota in my humble opinion. Private lot and plenty of frames.

Great selection of frames, friendly/helpful staff, quick processing. I never felt rushed.read more

I was taken care of by two lovely ladies today who were very sweet and have great energy. They have…read morea beautiful selection of high quality eyewear , and are very selective of what they showcase in their store. You can count on having a premium experience coming here.

I went to Soto's on the recommendation of a trusted friend. I found the service to be excellent,…read moreand the selection of styles to be abundant. However, the final product (the glasses) was very expensive. I am not sure that the quality and/or the maker of the frames justified the price. I did not shop around, because of the illustrious reputation of the store. I would suggest that a client carefully shops the market before selecting this store. You may find that the cost of their product exceeds the value. Caveat emptor, buyer beware. Vanessa Smith

Without hesitation I would recommend Moon Eyewear following my experience over the last two years…read more Professional, friendly, knowledgeable and a great selection of frames. Without exception the best optical store in Sarasota.

Buyer beware! Fatima Moon sells you a big load of lies…read more This is the first time I've ever been to an eyeware business that sells you on frames and lenses, but does not give you any proof of what they just told you they're ordering for you. Additionally, this is supposed to be a high-end concierge service. Yet she did not listen to me when I questioned her pushing me on getting the two frames I picked out with progressive lenses for reading and distance, yet i've only had computer progressives in the past, and I spend thirteen hours a day on a computer for work. When I pressed more, she offered to give me computer lenses in my old glasses as part of the package price she offered. I decided to move forward and, as I was leaving, tried to give her my old glasses for the new lenses. She said, "No, I can do that quickly when you come back," and then shared how she fits all the lenses herself. Upon return to pick up my new glasses and expecting to get the new lenses in my old glasses, she only produced the new frames and lenses. When I questioned her, she said, "I didn't order computer glasses and claimed I told her I couldn't afford them?? Which makes no sense because they were part of the package price she offered me.... she then found her scribbled paper where she wrote out the package looked at it said, yep, i'm right.I didn't offer you that" and then proceeded to rip it up without showing it to me!! I'm not confrontational and didn't want to cause a scene, so I just left with the two overpriced glasses that don't fit my lifestyle. She texted me a week later to check on them and I politely shared my concerns. She said that she could take back the frames. No problem, but the lab will not refund the lenses. She also said the lab would change the lenses if I wanted to switch to computer progressives. I thought about it and decided to ask if she would take one of the frames back because they're kind of heavy anyway, and replace the lenses in those frames with computer progressives in my old glasses. At this point, she now started claiming that she doesn't take back frames and stated that clearly nothing will make me happy? Obviously, that's confusing because I just told her what would make me happy.... I was very taken aback by this and professionally shared how disappointed I was that I felt like she had duped me from the beginning because she never put computer progressives in my old glasses, even though she told me she would. She responded to this by telling me, "I was "out of my mind" this is all on text.... She went crazy..... she's very unprofessional and not trustworthy. If you're going to take a risk to do business with her, make sure she gives you everything in writing of what she's "selling you on" Finally, keep in mind that she likes to brag about all the rich Sarasota, people that spend crazy money in her store. Including 40 year old retired lawyers on long boat key and all the other rich Sarasota, folks that spend thousands of dollars in there, unnecessarily. *these were her words.

Was in town and forgot my sunglasses. Decided to stop in. The owner Darlene Tomasiello helped me…read morefind the right glasses for me. She was soooooo helpful and patient. She sold me what was best for me vs trying to up sale me for a more expensive pair. She is a retired optometrist and so knowledgeable. You can't go wrong coming here. I highly recommend this place. Thank you Darlene!! Love my glasses

Nice, new optical shop on Siesta Key. The owner, Darlene, is very helpful and has a wonderful…read moreselection of frames. I purchased a pair of fashion forward designer glasses and polarized sunglasses, as well. Some weeks later I accidentally put my new glasses through the wash! Thank goodness Darlene saved me and was able to fix the temples. Appreciated it so much!

I just had my first visit with these fine folks. They were fantastic people. I would highly…read morerecommend them if you're looking for a good eye doctor.

There's something extremely wrong with Dr. Madonna there. She was about the most unprofessional…read moredoctor I've ever had in my entire life. My experience with her was one of the worst experiences I've ever had with a doctor before. She was nothing but rude, condescending, and extremely uncaring the entire time. She did not know how to interact with any patients, especially not neurodivergent patients like me on the austitic spectrum. It was extremely frustrating just to get the correct prescription from her. She constantly made me feel "less than" and had a very unprofessional tone. She seems much more suited to something that doesn't involve interacting with anyone as she doesn't seem capable of handling any sort of criticism in the slightest. I wouldn't recommend anyone at all go there, not even my worst enemy, but especially not people on the austitic spectrum. I would wholeheartedly recommend you instead go to see Dr. Chan at LC Eyecare because those people there all cared for me extremely well, never made feel bad for forgetting things or misunderstanding, and were extremely accommodating and kind throughout my visit.

07/22/2026 I did the unthinkable!!! I have been wearing Contact Lenses since the age of 16…read more However, for the first time in my life while I was watching TV I accidentally fell asleep with my Contact Lenses. When I woke up "Both of My eyes were hurting so much!!!! AND "For the record" I did try numerous times taking out the Contacts with Contact Lenses Solution with my thumbs but it didn't work . "Both of my eyes were hurting so much and the pain in both of my eyes was unbearable". I knew that there was no way that I could drive on I75 from LAKEWOOD RANCH. My husband was at work. Therefore, I had to wait until he got off work so he could take me directly to GULF COSTAL EYE CENTER. But the point of this review I was in so much pain and it was unbearable. Dr Steven Bovio took the time 30 minutes before closing his office to attend me. He cleared me that I didn't have the contact lenses still in my eyes and he prescribed eye drop medication to take. And I'm not allowed to drive for five days. The point of this review is to clearly "STATE" that if you just moved to this area. Or if you don't like your optometrist and you're looking to change to a new optometrist look no further!!!! Go to see "DR. STEVEN BOVIO" !!!!

Dr. Steven Bovio didn't even bother greeting us when he walked in the room. Then he proceeded to…read moreyell at my mom to rush her during the exam, it was quite shocking. Just nasty behavior and no patience at all. Wouldn't recommend this place to anyone

I gave it one star mainly because the glasses I picked up did not feel right and my vision was not…read moreas good as with my old glasses. I went in to Charlotte Optical to have them checked where they said they were fine and sent me home. And they were not right again. I really at this point feel like I was taken for over $800. A lot of money. I now am putting these in my drawer and can not use!!! Very unhappy customer. I feel a full refund at this time is appropriate

Karen is the absolute best and has always helped me when needed. I love working with her when I…read moreneed new glasses.